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Brand Certified

Arby's

4.1
(750 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
972 Graham Rd, Cuyahoga Falls, OH
44221, United States

Hours

Reviews

4.1
750 reviews
5 stars
361
4 stars
211
3 stars
105
2 stars
25
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently noted friendly and helpful staff, but also reported instances of rudeness and poor customer service.

Order Accuracy

Many reviews mentioned issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers praised the freshness and taste of certain menu items, others reported receiving cold or poorly prepared food.

Wait Times

Several customers expressed dissatisfaction with long wait times, particularly during busy hours or when items were not available.

Cleanliness

The restaurant was generally described as clean, contributing positively to the dining experience.
  • AP
    Andrew P
    Feb 15, 2026
    1.0
    Ordered two separate roast beef and cheese sandwiches, double and half pound. Barely a dollop of cheese on these, the half pound had like a quarter sized drop, driest roast beef we have ever tasted along with being seemingly very old meat.
  • RS
    Ron Schaffer
    Feb 15, 2026
    5.0
    Does your wife go crazy for hot beef? If so, then she will love Arby's! So many great selections to choose from!
  • NS
    Nick Sellari
    Feb 14, 2026
    1.0
    Been to this location 2 times but will not make the mistake of a 3rd. Both times waited 15+ minutes for 2 large meals, both times forgot half my order.
  • TV
    Tim Vesey
    Feb 4, 2026
    4.0
    One of the first Arby’s I’ve ever been in i’m definitely the best fast food in the area
  • ZH
    Zach Hanzl
    Nov 15, 2025
    3.0
    Love the Italian sandwich, and the roast turkey ranch& bacon sandwich.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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