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Arby's

4.0
(568 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2685 State Rd, Cuyahoga Falls, OH
44223, United States

Hours

Reviews

4.0
568 reviews
5 stars
263
4 stars
171
3 stars
65
2 stars
24
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with some items being cold, stale, or poorly prepared, while others were praised as hot and fresh.

Customer Service

Customer service experiences varied, with some praising friendly and helpful staff, while others reported poor service and order mix-ups.

Cleanliness and Atmosphere

The restaurant was noted for being clean and having a friendly atmosphere, although some customers mentioned issues with the dining area being too hot.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • BG
    Bill Guy
    Jan 5, 2026
    5.0
    Had the half pound roast beef sandwich, potato cakes and jamocha shake. Food was great! We were the only ones at the counter and it was 3 or 4 minutes before our order was taken. Arby's sauce was empty but got packets at the counter. I brought my own yellow mustard.
  • DW
    Daniel Wilson
    Apr 5, 2023
    1.0
    I go to Arby's at least once a week. Today the unsweet tea drink size was considerably smaller. I was told that this was to keep in line with McDonald's. I paid $2.29 today and the small unsweet tea at McDonanld's is $1.00. I don't see how that is comparable. I will go somewhere else from now on.
  • AU
    A Google User
    Aug 28, 2021
    5.0
    we got the 2 for $6 regular beef and cheddar. we think they gave us a large drink instead of the medium. if that's not true then their drinks ( Dr. Pepper ) are a good deal
  • JG
    James Gifford
    Nov 25, 2019
    5.0
    They have good fresh food

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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