Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
378 reviews
5 stars
173
4 stars
87
3 stars
45
2 stars
19
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff and poor service, including long wait times and incorrect orders.
Food Quality
Inconsistent food quality was noted, with complaints about cold, old, or improperly prepared items.
Cleanliness
While some customers found the restaurant clean, others reported dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, several customers praised the food and service, highlighting friendly staff and good meals.
- EEEli2 days ago1.0The only positive comment I have from my experience today (1/10/26), the employees are nice. Went in about 12 o'clock, was acknowledged within a reasonable time frame. Great 👍. But then I noticed, about 2 employees , a cook and a front lead. 🤔 Its lunchtime, and the store appears understaffed for a Saturday. A large family of 6 had just finished and left, another family 5 was ordering ahead of us, and I was a party of four. About the time we ordered, two additional employees arrived. When we found a table to eat at, it hadn't been cleaned yet, some crumbs, manageable. The pump of condiments were filled, except for the honey mustard, which I was able to get from behind the counter. One sandwich came with cheese on it even though 'no cheese' was ordered. The buns seemed off, like fresh wise. The meat on the sandwich, was hardly warm. The chicken tenders, though precooked, had not been fried long enough and/or sat out to long after being fried. Kinda how when you're undstaffed and you pre make orders before the order is taken, to try and keep up with getting food out. 🤔 But that never a good play. The customers experience is negatively impacted. We did not finish our meals unfortunately,
- JFJohn FankDec 11, 20251.012/11/25. They DO NOT HAVE THE MEATS! Went through drive thru to get roast beef sandwich... after ordering I was informed that they were all out of roast beef.. say what? "Arby's... We don't have the meats!"
- COCarlos OlaveDec 2, 20254.0Definitely hit the spot! Fries were a little cold but the roast beef sandwich was delicious like always!!!
- WMWicker ManOct 29, 20255.0I come here from time to time while driving through route 8 and this is a good Arby's. Food is good and the atmosphere is great here. Workers are nice as well
- SSShaggySep 26, 20252.0Not only did they tell me it would cost extra to put the sauce on the side instead of on my sandwich, but when I just asked for light red ranch for my beef and cheddar, they gave me no ranch or cheese. The time before this when I went there, the beef was sliced really thick and wasn’t juicy at all. I wanted to give this location another chance, but next time I’ll drive all the way to Graham Road. Aka the good Arby’s in Falls!