Dairy Queen Grill & Chill

Reviews

• EE

  Eternal

  4 days ago
  1.0
  This is my second negative review (first under mark) and it reflects a consistent pattern of incompetence. I ordered a medium Royal Strawberry Cheesecake Blizzard and received maybe two bites of the royal core, buried under an absurd amount of graham cracker crumbs to the point I had to scoop them out. The banana split had two pieces of pineapple included which is my spouses favorite part. This is now three visits in a row with incorrect orders. Previously, I ordered a vanilla M&M Blizzard and was given what was essentially a chocolate cup with M&M topping. These aren’t small mistakes, it’s a complete failure in quality control and pride. I won’t be back, ever. The teenage employees DO NOT care, and I shouldn’t be angry every time I order ice cream.
• RB

  Robert Bellville

  Dec 21, 2025
  5.0
  Great place to get a burger.
• LD

  Lauren D

  Nov 14, 2025
  5.0
  I am a little surprised by the negative reviews. Ive been here three times since the opened. The first time my family and I ordered milkshakes in the drive thru. No problems. Friendly service. Good milkshakes. The second time we visited was last week. This time we went inside to eat. Ordered the $7 combo meal that comes with a sundae (burger version). Not an immediate greeting upon arrival, but I think the lady was still learning. No big deal. Ordered and sat down and they brought our food to our table. I want to start by saying we rarely eat fast food anymore because it is never fresh or hot. We were taking a chance with DQ. They did not disappoint. Fries were so hot they were hard to eat initially. Burger was fresh and hot. The strawberry sundae was delicious. Weird add: the Coke is perfectly balanced and delicious. This literally was the first hot fast food meal we've had in years. It was really good. They also had a lot of ice cream cakes, parfaits, and Dilly Bars ready for purchase too. Restaurant was clean and everyone was friendly. The only complaint I have is regarding the atmosphere: the lights inside are so harsh. I feel like I am in an operating room with those lights. The third time was this morning, when they officially celebrated their opening with offering the first 200 customers that buy an ice cream cake gets a coupon for a free small blizzard every week for a year. We got a basic signature 10" cake for $31.99. So, we participated in that as well. They also added a special number to the cake. IYKYK. I dont know if it was such a good experience because it is a new location and over time, it may turn into another crappy fast food joint, but for now we have had three good experiences here (I will update my review if something changes). I hope it stays that way - especially making sure everything is hot and fresh. I feel like that will make or break a restaurant. I'd rather wait for fresh food than get lukewarm food fast.
• RR

  Riah

  Nov 12, 2025
  1.0
  After eating half of my sandwich I thought it was a weird texture only to see that my bun was molded.. definitely lost my appetite!
• MM

  mark

  Nov 4, 2025
  1.0
  I came in to pick up a food order and stood at the register for about five minutes in an empty lobby. There was only one car in the drive-thru when I arrived, and it had already left very shortly after. Despite several employees being present, no one greeted or acknowledged me. Instead, most of the crew appeared to notice/look at me but continued to talk among themselves. It wasn’t until a young woman who was off the clock spoke up that anyone finally offered assistance. The lack of basic acknowledgment and professionalism from the on-duty staff was disappointing. A simple greeting or update would have made a big difference in the experience.

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