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Arby's

4.0
(728 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
245 S. 2nd Street, Coshocton, OH
43812, United States

Hours

Reviews

4.0
728 reviews
5 stars
329
4 stars
187
3 stars
119
2 stars
34
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly interactions while others faced rude or disorganized staff.

Food Quality

Food quality varied significantly; while some enjoyed hot and fresh meals, many complained about cold or incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly with messy dining areas and unsanitary conditions.

Wait Times

Long wait times were frequently mentioned, especially during busy hours, leading to customer frustration.

Product Availability

Customers noted frequent shortages of menu items, which affected their dining experience.
  • TT
    Thedorko80
    Feb 15, 2026
    3.0
    The food was pretty good for dine in just really expensive.
  • TD
    Trisha Doty
    Nov 4, 2025
    5.0
    A very sweet, friendly girl at the register has taken our order a couple times now. She was knowledgeable when I asked a question about a new item. And our orders have been delicious, accurate, and ready in a reasonable amount of time.
  • SH
    Sharon Hosfelt
    Oct 29, 2025
    3.0
    I asked for no mayonnaise on my sandwich, they mentioned my sandwich minus the mayonnaise several times. When I got home, there was mayonnaise on my sandwich.
  • KC
    Kira Chapman
    Oct 13, 2025
    5.0
    so friendly and nice food taste good
  • JJ
    Jen Jones
    Oct 10, 2025
    1.0
    Went to the Arby's on S 2nd Street on Thursday, 10/9/2025, while we were home from Alabama, visiting family. We went inside, just to have a break from riding in the vehicle. What a mistake. First of all, we were greeted with flies. Not just one or two, but more like 20 or 30 flies. Horrible, they were on the tables, the chairs, windows. We finally found a bar like table with no flies on it, but it had been recently wiped down with something that left a mess on the table, all tables appeared to be that way. We had to take napkins and wipe the tables off again. Oh, ordering??? The girl at the register had no kind of customer service experience at all, let alone any kind of personality. No smiles, no nothing. There was not even a thank you as I paid her, no welcome as I thanked her for our food. Nothing. Then, the worst part of it all??? When we walked in the restaurant it was smokey. So smokey inside like something had burnt, been burnt or was on fire. I am not sure if it was the oil or something actually burned and doors were opened to air it out which allowed the flies in or what. Anyhow, we got a Classic Roast Beef, Classic Roast Beef Combo and a Reuben Combo as well as a medium drink and an 8 ct order of jalapeno poppers. The food was great! Poppers were fresh out of the fryer and hot, the Reuben could have been a little warmer, but all in all the food was really good. We come home to visit as often as we can and we all love Arby's but I doubt that the Coshocton Arby's will be a place that we ever visit again. A little personality, some better customer service and some fly swatting after hours might make a difference!!!!! Update 10/15/25. Contacted Arby's as per their instructions. Still have not heard anything. It really is unfortunate as I always thought very highly of Arby's and loved their Reubens~

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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