McDonald's

3.3
796 reviews
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Business Details

3629 OH-5, Cortland, OH
44410, United States
(330) 638-6262
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3629 OH-5, Cortland, OH
44410, United States

Hours

Reviews

3.3
796 reviews
5 stars
248
4 stars
156
3 stars
157
2 stars
83
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

The quality of food was inconsistent, with many complaints about cold or poorly prepared items, while some praised the freshness.

Pricing Concerns

Several reviews mentioned that prices were higher than other locations, leading to dissatisfaction with value.

Cleanliness

Multiple customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.

Staff Friendliness

While some reviews highlighted friendly and pleasant staff, others experienced rudeness and lack of professionalism.
  • PP
    Photographer_with_Cats
    4 days ago
    3.0
    It’s a McDonalds. Food isn’t that good, but it’s convenient.
  • KF
    Kylie Frampton
    Oct 10, 2025
    1.0
    worst mcdonald’s i have ever been to, the customer service was horrible i couldn’t even order at the front they yelled at me told me i had to order at the kiosk. i then asked for 2 dipping sauces and i didn’t get any…i never thought it would be that hard to give someone 2 simple sauces. the fries are also horrible, they are either old or they just don’t know how to cook fries….not impressed
  • CC
    Cathy J Cunningham
    Oct 10, 2025
    5.0
    Snack
  • MM
    Mike M.
    Sep 16, 2025
    2.0
    I went there on Friday use the kiosk had to ask for a receipt. Then when I got home my order was WRONG. Went back following Tuesday and again couldn't get a receipt. It's like this McDonald's doesn't think you should have a receipt. But could you at least get my order right???
  • AC
    Alexander Corley
    Jul 31, 2025
    1.0
    This McDonald’s charges about $0.50 more for items than most of the other ones in our area. I won’t spend money at this one anymore. Prices are out of hand.
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Frequently Asked Questions About McDonald's

What are the drive-thru hours for McDonald's in Cortland, OH?

The drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

Can I get delivery from this McDonald's location?

Yes, delivery is available Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM. You can order online.