McDonald's

3.3
798 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3629 OH-5, Cortland, OH
44410, United States

Hours

Reviews

3.3
798 reviews
5 stars
249
4 stars
156
3 stars
158
2 stars
83
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times for orders.

Food Quality

The quality of food was inconsistent, with many complaints about cold, old, or improperly cooked items.

Pricing Concerns

Several customers noted that prices were higher than other locations, leading to dissatisfaction with value.

Staff Performance

While some employees were praised for their friendliness, others were criticized for lack of professionalism and attentiveness.

Cleanliness

Multiple reviews mentioned dirty tables and unsanitary conditions in the restaurant.
  • HG
    Hayden Guyer
    Jan 1, 2026
    5.0
    Bridgett the GM is an incredible worker. Whatever you’re paying that girl, make it more.
  • PP
    Photographer_with_Cats
    Nov 20, 2025
    3.0
    It’s a McDonalds. Food isn’t that good, but it’s convenient.
  • KF
    Kylie Frampton
    Oct 10, 2025
    1.0
    worst mcdonald’s i have ever been to, the customer service was horrible i couldn’t even order at the front they yelled at me told me i had to order at the kiosk. i then asked for 2 dipping sauces and i didn’t get any…i never thought it would be that hard to give someone 2 simple sauces. the fries are also horrible, they are either old or they just don’t know how to cook fries….not impressed
  • CC
    Cathy J Cunningham
    Oct 10, 2025
    5.0
    Snack
  • MM
    Mike M.
    Sep 16, 2025
    2.0
    I went there on Friday use the kiosk had to ask for a receipt. Then when I got home my order was WRONG. Went back following Tuesday and again couldn't get a receipt. It's like this McDonald's doesn't think you should have a receipt. But could you at least get my order right???

Frequently Asked Questions About McDonald's

What are the drive-thru hours for McDonald's in Cortland, OH?

The drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

Can I get delivery from this McDonald's location?

Yes, delivery is available Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM. You can order online.