Dunkin'

4.3
808 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cortland, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3299 Niles Cortland Rd NE, Cortland, OH
44410, United States

Hours

Reviews

4.3
808 reviews
5 stars
508
4 stars
145
3 stars
67
2 stars
33
1 star
55

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Customers frequently reported issues with the coffee tasting burnt or poorly made.

Service Issues

Many reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

While some customers enjoyed the donuts and breakfast items, others reported issues with food being cold or improperly prepared.

Cleanliness

The establishment received praise for cleanliness, particularly in the bathrooms.

Speed of Service

Some customers noted fast service, especially during busy times, while others experienced long wait times.
  • CG
    carly g
    4 days ago
    1.0
    This Dunkin SUCKS. My total was $4.69 so I gave the girl $5.70. Obviously I would receive $1.01 back. The girl starts counting NICKELS to give back to me. She proceeded to shut the window and not give me a straw. Every time I tip the new workers they are rude and DONT say thank you. I’ve only had 3 people ever tell me thank you. The drinks taste decent one day and ABSOLUTELY AWFUL the next. There could be no one in line and they would still make you sit at the screen for 10 minutes. I am very disappointed. Do better Dunkin.
  • SM
    sarah miller
    4 days ago
    1.0
    horrible horrible dunkin. there are only a few good employees at this location. other than that, all the others are rude and never say thank you when you tip them. second, they make you wait at the drive through window when nobody is in line. AND THEY NEVER MAKE THE DRINKS RIGHT. every time i order something it takes like GARBAGE. half time they give you the wrong donuts AND their mics are at the lowest volume possible. one time i asked for three creams in my refresher and they gave me a random refresher with just cold foam on top… who would want to drink that???? obviously i keep going here because i have hope in them. BUT IM DISAPPOINTED EVERYTIME!!!!! ITS ALMOST LIKE THEY DO IT ON PURPOSE. shame on you dunkin.
  • SS
    Sam
    Nov 13, 2025
    2.0
    This dunkin used to be so good, but within the past year it’s gone so downhill. I get an attitude from almost every single person I interact with there. The drinks are never good anymore either and I almost never get what I actually ordered.
  • DG
    Deitra Galzarano
    Nov 8, 2025
    5.0
    Wonderful staff!! Great coffee!!
  • AM
    Avery Mauger
    Nov 7, 2025
    1.0
    After ordering, waiting 15 mins in the drive through I got to the window and they told me they had no iced coffee. Probably should have told me before I ordered and paid for it. Didn't offer to make an alternative terrible customer service, got a refund and will never be back. It was 8:30 in the morning btw interesting time to be out of iced coffee. Beware if you are going to this Dunkin they miss more of than not.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Cortland, OH?

Dunkin' in Cortland, OH is open 24 hours a day, seven days a week.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.