Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
272 reviews
5 stars
148
4 stars
62
3 stars
17
2 stars
15
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, particularly in the drive-thru, leading to negative experiences.
Product Quality
Several reviews mentioned dissatisfaction with the quality and quantity of ice cream products, particularly Blizzards, which were often not made as ordered.
Cleanliness
Some customers noted that the location was clean and well-maintained, contributing positively to their experience.
Service Speed
Customers frequently complained about slow service, especially during busy times, leading to long wait times.
Menu Limitations
The menu was described as limited, particularly regarding food options, with some customers expressing disappointment.
- JWJaclyn WoodNov 1, 20251.0I bought two large blizzards. One was m&m that had literally 10 m&m's in a LARGE blizzard, and no they weren't all at the bottom.
- DRDayton RaughtSep 3, 20251.0Whoever worked tonight decided to close 30 minutes before their posted hours
- BBBeautyJul 8, 20251.0Just absolutely rude through the drive thru! Got nasty because she didn’t get a tip. Gave me an attitude when I asked for a receipt! I ordered two things! I work hard for my money! Drive thru shouldn’t have expectations like this with a bad attitude! If I think your being pleasant and being nice with a smile than sure I’ll leave you a little something but expecting it to be, No! I won’t be stopping here again for a long while after this rude encounter! I was just passing through because my family still lives in the area! I will just get ice cream in Kinsman before I make my 2hr trip home so I don’t deal with this again!
- SDSharon DalessandriJul 2, 20251.0My husband and I were at the Cortland Dairy Queen on 7/2/25. We both ordered a blizzard. I ordered extra oreos and paid an extra $1. There was no way I had extra oreos. VERY DISAPPOINTED!! My husband ordered peanut butter sauce and paid $1 extra for that. There was not much peanut butter sauce. VERY DISAPPOINTED. NOT WORTH PAYING THE EXTRA!!!!
- KBKyle BarnhartMay 26, 20251.0I have been going here the past few months more frequently and I get the strawberry chocolate dipped cheesecake blizzard and everytime I order it I never have cheesecake bites in it? I’ve called before and they’ve said “Well if you bring it back we can put some in there”, so i bit my tongue and ordered it again today but this time I paid for EXTRA cheesecake bites. There was not a single piece of cheesecake bite in my large blizzard. I am done ordering here, if you don’t want to make the blizzards the way they’re advertised , then don’t offer them. It’s a very simple blizzard and it was not busy at all.
Frequently Asked Questions About Dairy Queen (Treat)
What type of desserts does Dairy Queen (Treat) in Cortland specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes.
What are the operating hours for Dairy Queen (Treat) in Cortland?
Dairy Queen (Treat) is open every day from 10:00 AM to 9:00 PM.
Is Dairy Queen (Treat) closed on major holidays?
Yes, it is closed on Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.
Does Dairy Queen (Treat) offer drive-thru service?
Yes, this location offers drive-thru service for customer convenience.
Is the Dairy Queen (Treat) in Cortland family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has wheelchair accessibility, and provides seating and restroom facilities.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can place an order online for pickup through their official order website.
Where is Dairy Queen (Treat) located in Cortland?
It is located at 194 S High St, Cortland, OH 44410-1416, USA.
Are there other food and grocery options near Dairy Queen (Treat) in Cortland?
Yes, nearby places include Circle K convenience store and Sparkle Market grocery and bakery, which can be useful for shopping before or after visiting Dairy Queen.
What nearby services are available if I need vehicle repair near Dairy Queen (Treat)?
Payne Auto Body, an auto body and automotive repair shop, is located near Dairy Queen (Treat), providing convenient vehicle services.
Are there any arts or entertainment places close to Dairy Queen (Treat) in Cortland?
Yes, Girt's Cortland MUSIC 101 music school and the Galleria of Arts and Antiques are nearby, which customers might enjoy visiting before or after their ice cream treat.