Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
274 reviews
5 stars
149
4 stars
62
3 stars
17
2 stars
16
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, particularly in the drive-thru, leading to dissatisfaction with service.
Product Quality
Several reviews mentioned issues with the quality and quantity of ice cream products, including improperly made Blizzards and smaller portion sizes.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others experienced issues with service and product quality.
Operational Hours
Multiple customers expressed frustration over the business closing before the posted hours, leading to inconvenience.
Overall Experience
While some customers enjoyed their visits and praised the ice cream, many expressed disappointment with service and product consistency.
- LHL HolcombDec 18, 20255.0Staff is amazing especially the short haired girl in the Drive-Thru. Food is quick and delicious
- KJKelly JacobsDec 18, 20252.0Went in to pick up order and the walk way was slippery I fell told them they should salt walk way and they just stared at me didn't even respond and as another customer was leaving they almost fell
- JWJaclyn WoodNov 1, 20251.0I bought two large blizzards. One was m&m that had literally 10 m&m's in a LARGE blizzard, and no they weren't all at the bottom.
- DRDayton RaughtSep 3, 20251.0Whoever worked tonight decided to close 30 minutes before their posted hours
- LLLoriSep 12, 20225.0Friendly staff even though they were very busy and seemed understaffed, they were very nice.
Frequently Asked Questions About Dairy Queen (Treat)
What type of desserts does Dairy Queen (Treat) in Cortland specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes.
What are the operating hours for Dairy Queen (Treat) in Cortland?
Dairy Queen (Treat) is open every day from 10:00 AM to 9:00 PM.
Is Dairy Queen (Treat) closed on major holidays?
Yes, it is closed on Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.
Does Dairy Queen (Treat) offer drive-thru service?
Yes, this location offers drive-thru service for customer convenience.
Is the Dairy Queen (Treat) in Cortland family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has wheelchair accessibility, and provides seating and restroom facilities.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can place an order online for pickup through their official order website.
Where is Dairy Queen (Treat) located in Cortland?
It is located at 194 S High St, Cortland, OH 44410-1416, USA.
Are there other food and grocery options near Dairy Queen (Treat) in Cortland?
Yes, nearby places include Circle K convenience store and Sparkle Market grocery and bakery, which can be useful for shopping before or after visiting Dairy Queen.
What nearby services are available if I need vehicle repair near Dairy Queen (Treat)?
Payne Auto Body, an auto body and automotive repair shop, is located near Dairy Queen (Treat), providing convenient vehicle services.
Are there any arts or entertainment places close to Dairy Queen (Treat) in Cortland?
Yes, Girt's Cortland MUSIC 101 music school and the Galleria of Arts and Antiques are nearby, which customers might enjoy visiting before or after their ice cream treat.