Business Details
About
Mexican Restaurant
Chipotle Cortland OH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.2
777 reviews
5 stars
465
4 stars
158
3 stars
60
2 stars
30
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly and efficient staff, while others report rudeness and dismissive attitudes.
Food Consistency
Food quality is inconsistent, with reports of undercooked or overcooked items, as well as issues with portion sizes and missing ingredients.
Cleanliness
The cleanliness of the dining area is frequently criticized, with reports of dirty tables and overflowing trash.
Pricing Concerns
Many customers feel that the prices are too high for the portion sizes and quality of food received.
Availability Issues
Customers often report that the restaurant is out of key ingredients, particularly during late hours, leading to dissatisfaction.
- NSNatalya SashkinaOct 31, 20254.0That is very friendly and fast place. Just too spicy for me
- JHJoshua HamrickOct 7, 20253.0Pretty plane food. Overpriced queso. Not really worth the money in my opinion. This place also has a dumpster 10 yards away making the outdoor dining area smell bad.
- DKDrew KukloSep 23, 20254.0I would rate this 5 stars because the food is always consistent and the service is always fast and its clean. However 3 times ive been there they have not had the Adobe ranch that they like to advertise so much. What's the deal? If u run out that fast, than u need to order more. 4 stars until they can have it available.
- LBL BSep 23, 20251.0Ordered a burrito bowl, first of all the rice was so hard it was crunchy and lacked flavor, the beans were stale and the customer service from the guy behind the counter was very 2/10, dismissive and rude. I have more than enough social following to recommend and not recommend places to dine. If you hate your job just say that, don’t take it out on the customers paying their hard earned money to eat there. I will not be coming back to this particular chipotle.
- ARAmanda RowanAug 26, 20251.0Since when did they start charging for a side of sour cream and salsa, not only that it’s not even half filled if I’m going to pay for something the use to be free I’m not going to accept below half specially since it’s more than 50 cents a cup. Also please learn to cook rice because this is the 4th time the rice has been crunchy. I’m usually not the one to leave a review however I’m highly annoyed with this location. Going to start going to the one in niles.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Cortland, OH?
Chipotle Mexican Grill is located at 2160 Millennium Blvd, Cortland, OH 44410, USA.
What are the operating hours of Chipotle Mexican Grill in Cortland?
Chipotle Cortland OH is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Cortland offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
What kind of food does Chipotle Mexican Grill in Cortland serve?
They serve fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I order online from Chipotle Cortland?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Does Chipotle Cortland accept gift cards and credit cards?
Yes, they accept gift cards and credit cards for payment.
Is Chipotle Cortland welcoming to the LGBTQ community?
Yes, Chipotle Cortland welcomes LGBTQ customers and values inclusivity.
What nearby coffee shops can I visit before or after dining at Chipotle Cortland?
Starbucks is located nearby where you can enjoy coffee or smoothies before or after your meal at Chipotle.
Are there any nearby fast food options around Chipotle Cortland?
Yes, nearby fast food restaurants include McDonald's, Jersey Mike's Subs, Five Guys, and Long John Silver's for a variety of dining choices.
What nearby amenities are available close to Chipotle Cortland for shopping or services?
Nearby amenities include GameStop at Shops at Millenium for video games and entertainment, America's Best Contacts & Eyeglasses for eye care, and Verizon and AT&T stores for mobile phone services.