Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.4
534 reviews
5 stars
342
4 stars
118
3 stars
36
2 stars
16
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service experiences, particularly during busy hours.
Food Quality
While many customers enjoyed the food, there were complaints about portion sizes and food temperature, with some items being served cold or incorrect.
Staff Performance
The friendliness and helpfulness of staff received positive mentions, but there were also criticisms regarding management and training.
Cleanliness
The location was noted for being clean and well-maintained, contributing positively to the overall experience.
Value for Money
Several customers expressed dissatisfaction with the value for money, feeling that portion sizes did not justify the prices.
- APangi payneDec 31, 20254.0Allow someone else to grab my food. When replaced it was incorrect.
- SSsharp skiNov 22, 20253.0food is good. employees consistently leave my food sitting in front of me (bagged and ready) while doing 100 other things for unpresent customers. I dont appreciate that silly shit at all. It's clearly on purpose. Hopefully my youtube series will do well, others may find it hilarious
- SDScott DripponNov 13, 20254.0Good solid service, regular food.
- KJKfeezy JeezyNov 7, 20253.0burgers are amazing middle aged white guy keeps wiping off blizzard cups 100x and taking 4 minutes to close/sticker each bag, while im watching my sandwich go subzero temperature. Twice in one visit, "I promise im not ignoring you" while I'm the only person in line and he could easily put my sandwich in the bag and then go back to caressing blizzards (that dont need attenion)
- NENeil EricksonNov 5, 20251.0I ordered a 6 peice and they only gave me 2 chicken tenders. That is substantially less than 6. Was also missing a small fry from another part of my order.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Copley, OH?
Dairy Queen Grill & Chill is located at 65 Montrose West Ave, Copley, OH 44321-2782, US.
What are the regular opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Saturday, and 11:00 AM to 10:00 PM on Sundays.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient service.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly and welcomes children, providing booster seats and high chairs.
Can customers use WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
What specialty menu items does Dairy Queen Grill & Chill offer?
The specialties include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com cakes.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available for customers to enjoy their meals.
Which nearby hotels can dairy Queen customers visit for accommodation?
Nearby hotels include Extended Stay America Akron - Copley - West and East, Hawthorn Suites by Wyndham Akron/Fairlawn, Residence Inn, Comfort Inn West, Baymont by Wyndham Copley Akron, and Super 8 by Wyndham Copley Akron.
What other dining options are located near Dairy Queen Grill & Chill in Copley?
Nearby dining options include Burger King, Tres Potrillos (Mexican and Tex-Mex), LongHorn Steakhouse, Outback Steakhouse, Fuddruckers, Kingfish (seafood), The Town Tavern Copley, and TGI Fridays.
How can nearby locations help visitors find Dairy Queen Grill & Chill?
Nearby landmarks such as Summit Rise Apartments, The Corners of Copley Apartments, and Hunt Club Apartments can assist visitors in locating Dairy Queen Grill & Chill, as these are well-known places in the Copley area.