Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.4
530 reviews
5 stars
339
4 stars
117
3 stars
36
2 stars
16
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report poor service and untrained employees.
Food Quality
Food quality is generally appreciated, but there are complaints about portion sizes and inconsistencies in food preparation.
Cleanliness
The location is noted for being clean and well-maintained, contributing positively to the overall dining experience.
Wait Times
Customers express frustration with long wait times, especially during busy periods, impacting their overall satisfaction.
Value for Money
Many customers feel that the prices do not match the portion sizes and quality of food, leading to dissatisfaction regarding value.
- SSsharp ski2 days ago3.0food is good. employees consistently leave my food sitting in front of me (bagged and ready) while doing 100 other things for unpresent customers. I dont appreciate that silly shit at all. It's clearly on purpose. Hopefully my youtube series will do well, others may find it hilarious
- SDScott DripponNov 13, 20254.0Good solid service, regular food.
- KJKfeezy JeezyNov 7, 20253.0burgers are amazing middle aged white guy keeps wiping off blizzard cups 100x and taking 4 minutes to close/sticker each bag, while im watching my sandwich go subzero temperature. Twice in one visit, "I promise im not ignoring you" while I'm the only person in line and he could easily put my sandwich in the bag and then go back to caressing blizzards (that dont need attenion)
- NENeil EricksonNov 5, 20251.0I ordered a 6 peice and they only gave me 2 chicken tenders. That is substantially less than 6. Was also missing a small fry from another part of my order.
- MAMynul AhmedOct 4, 20254.0We visited once and had a great experience. However, the second time we used the drive-through, it wasn’t as good as the first visit. English isn’t my first language, and I asked about the ingredients in the cheeseburger because my child has a meat allergy. The response I received didn’t feel very polite. I’d suggest being a bit more courteous when helping customers. These days, AI systems can often take orders more efficiently and provide a better user experience—you might consider adding AI ordering support.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Copley, OH?
Dairy Queen Grill & Chill is located at 65 Montrose West Ave, Copley, OH 44321-2782, US.
What are the regular opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Saturday, and 11:00 AM to 10:00 PM on Sundays.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient service.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly and welcomes children, providing booster seats and high chairs.
Can customers use WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
What specialty menu items does Dairy Queen Grill & Chill offer?
The specialties include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com cakes.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available for customers to enjoy their meals.
Which nearby hotels can dairy Queen customers visit for accommodation?
Nearby hotels include Extended Stay America Akron - Copley - West and East, Hawthorn Suites by Wyndham Akron/Fairlawn, Residence Inn, Comfort Inn West, Baymont by Wyndham Copley Akron, and Super 8 by Wyndham Copley Akron.
What other dining options are located near Dairy Queen Grill & Chill in Copley?
Nearby dining options include Burger King, Tres Potrillos (Mexican and Tex-Mex), LongHorn Steakhouse, Outback Steakhouse, Fuddruckers, Kingfish (seafood), The Town Tavern Copley, and TGI Fridays.
How can nearby locations help visitors find Dairy Queen Grill & Chill?
Nearby landmarks such as Summit Rise Apartments, The Corners of Copley Apartments, and Hunt Club Apartments can assist visitors in locating Dairy Queen Grill & Chill, as these are well-known places in the Copley area.