McDonald's

3.4
1502 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7575 Auburn Rd, Concord Township, OH
44077, United States

Hours

Reviews

3.4
1,502 reviews
5 stars
467
4 stars
319
3 stars
331
2 stars
129
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised friendly and efficient service.

Food Quality

Many reviews highlighted issues with food quality, including cold and stale items, incorrect orders, and high prices for subpar meals.

Cleanliness

The restaurant's cleanliness received mixed feedback, with some noting clean facilities while others reported dirty tables and restrooms.

Pricing

Numerous customers expressed dissatisfaction with high prices compared to other locations, feeling that the value did not match the cost.
  • ED
    Elisabeth Delmonico
    Jan 1, 2026
    1.0
    This has to be the worse McDonald’s I’ve ever been too, we ordered on the app and when we got our food we wanted to check to see if everything was there and guess what it wasn’t we were missing our 4 piece chicken nuggets so we pulled through the drive through saying we had a mobile order and we were just here but we r missing an item the girl seemed so confused like it wasn’t that difficult we ordered food and we r missing an item, after a few minutes she told us to pull through to first window TOO PAY!! We already paid for it we just didn’t receive the item so when we told her that again she told us she had to tell the people in the front she seemed so confused on how we were missing our chicken nuggets and when we pulled up to the second window the lady kept handing us the bag with the snarkiest smirk on her face like we were just trying to get the food we paid for. There was no need for her to be nasty with us like that especially since they messed up the order, I’m not one to leave reviews like this but I am because this was so unacceptable, only reason I’ll come back is because this is the only McDonald’s in concord
  • LO
    Laura onesky
    Dec 20, 2025
    1.0
    Horrible experience..I did not understand the computer system and the two employees laughed and made fun of me..I walked out..
  • ZM
    Zach Morrow
    Dec 12, 2025
    5.0
    The girl working the inside counter around 10:40am on 12/12/25 was very nice!!
  • AG
    Ahmadmike Gaming
    Dec 3, 2025
    3.0
    Went to use the bathroom. It was clean.
  • JH
    Jeff Horne
    Nov 25, 2025
    5.0
    Great service and nice dining area.

Frequently Asked Questions About McDonald's

What are the regular business hours of this McDonald's location?

This McDonald's is open every day from 5:30 AM to 11:00 PM.

Does this McDonald's offer delivery services?

Yes, delivery is available daily from 5:30 AM to 10:30 PM with options like same-day and no-contact delivery.