Business Details
About
Mexican Restaurant
Chipotle Concord Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
964 reviews
5 stars
404
4 stars
142
3 stars
78
2 stars
69
1 star
271
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving poorly prepared food, including undercooked rice, stale chips, and missing ingredients.
Service Issues
Many reviews highlighted rude and unhelpful staff, slow service, and frequent order mistakes.
Cleanliness
The restaurant was frequently described as dirty, with unclean dining areas and food preparation stations.
Stock Availability
Customers consistently noted that the location was often out of key ingredients, leading to dissatisfaction with their orders.
Overall Experience
Overall, the location received a significant amount of negative feedback, with many customers expressing disappointment and a lack of intention to return.
- ABAlexander Borsi4 days ago1.0Every time I go to Chipotle now, there is something wrong. The rice is undercooked. The Carnitas is dry like it has been there all day. The Chicken has so much salt. And since I use the app, the store cannot help me. And online is all Ai which NEVER is helpful. I don't have time to keep driving around (so much for those carbon saved messages) every time I want to have mexican food prepared badly. I'm done with Chipotle.
- KCKelsey CoonceNov 9, 20251.0While dining in I overheard a customers bag was so soaked in sauce that when he got home the bag ripped open spilling all over. He brought it all back for a remake, and they refused to make it since it was off property... even though it was caused by their lack of proper packing for a togo order.. the way the girls including manager was taking to them was rude as can be, smiles, laughing and all. After the customer left they started yelling at each other in spanish....humm wonder who they are smack talking....
- MKMelissa KissNov 7, 20251.0This chipotle has been a problem for us many times. They often are out of ingredients so you cannot get what you want. Whenever we order through the drive thru they get our order wrong. I accidently placed my order here instead of chardon tonight and when I checked they filled half my queso with rice so we only got half a serving basically. We also paid for double meat on one of our bowls and they actually put less meat on that bowl compared to the other (which is a common problem here). Overall, this chipotle is a disappointment.
- RLRyan LesiacsekOct 1, 20251.0You should probably close that drive through window if you dont want to hire people that can read. Its a shame that that you are basically forced to supervise them making your food otherwise they screw it up. At this point it almost seems intentional. Tiny servings of things going to people who will hardly interact with you because they ordered ahead. To double down, I ask for double chicken and it's completely absent. Thanks for charging me $16 for some rice with salsa.
- JOJustin OzingaSep 24, 20252.0Serving stale tortilla chips in a bag that brags about fresh ingredients is wild!
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Concord Township?
Chipotle Mexican Grill in Concord Township is open every day from 10:45 AM to 11:00 PM.
What types of food does Chipotle offer at the Concord Township location?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and no artificial colors, flavors, or preservatives.
Does Chipotle Concord Township offer in-store pickup and delivery services?
Yes, Chipotle Concord Township provides both in-store pickup and delivery services.
How can I order Chipotle online for the Concord Township location?
You can order online through Chipotle's official order site at https://order.chipotle.com/ or use their Apple app available on the App Store.
Does Chipotle in Concord Township accept credit cards and offer gift cards?
Yes, Chipotle accepts credit cards and also offers gift cards for purchase.
Is Chipotle Concord Township welcoming to the LGBTQ community?
Yes, the Concord Township Chipotle location is welcoming to the LGBTQ community.
Where is Chipotle Mexican Grill located in Concord Township?
Chipotle is located at 7689 Crile Rd, Lake, Concord Township, OH 44077, United States.
What nearby places can customers visit before or after dining at Chipotle Concord Township?
Customers can visit several nearby places such as Starbucks for coffee, Great Clips for a haircut, and Mary’s Diner for additional dining options.
Are there fitness and wellness facilities near Chipotle in Concord Township?
Yes, nearby facilities include Lake Yoga, TriPoint Athletics Concord-Gym and Fitness, and Elements Massage for wellness and fitness.
What automotive services are available near Chipotle Mexican Grill in Concord Township?
Nearby automotive services include Hook's Truck Service and Towing as well as gas stations like Shell and Sunoco Gas Station.