Chipotle Mexican Grill

3.4
970 reviews
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About

Mexican Restaurant
Chipotle Concord Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7689 Crile Rd, Concord Township, OH
44077, United States

Hours

Reviews

3.4
970 reviews
5 stars
406
4 stars
145
3 stars
78
2 stars
68
1 star
273

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving poorly prepared food, including undercooked rice, small portions, and incorrect ingredients.

Service Issues

Many reviews highlighted rude staff, slow service, and frequent mistakes with orders, leading to customer frustration.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and food preparation stations.

Ingredient Availability

Customers frequently mentioned that the location was out of key ingredients, impacting their ability to order desired items.
  • KK
    Kristian Kotek
    Dec 27, 2025
    1.0
    Ordered 3 bowls and a kids meal. First bowl no meat. Second bowl 4 pieces of meat total and drenched in sour cream. Inedible. Kids meal and 1 bowl correct.
  • AL
    Amanda Land
    Dec 18, 2025
    1.0
    When we walked in the door, the employees were all huddled together talking. One was wearing gloves while he rubbed his hands all over his hat, arms and hair. The manager who helped make the food was chewing gum with his mouth open while assembling orders. My daughter's tacos were just plain sad and mostly empty. I don't know what happened because this place used to be good.
  • MA
    Michael Arnett
    Dec 9, 2025
    5.0
    Love this place! It never disappoints!
  • ER
    Erlindo Ramos
    Dec 5, 2025
    4.0
    Regular Chipotle, 3 bowls, 2 drinks, 1 bag chips and salsa was about $45. Food was warm and good. Staff was real professional .
  • JD
    Jackie Dinishak
    Dec 3, 2025
    1.0
    9 pm walk in to order and steak was burned, chicken was dry and the burners under the food were out of water. Staff was already starting the closing process. Very disappointing. Will not be back. Highly recommend driving to chardon or painesville if you're trying to get dinner.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill in Concord Township?

Chipotle Mexican Grill in Concord Township is open every day from 10:45 AM to 11:00 PM.

What types of food does Chipotle offer at the Concord Township location?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and no artificial colors, flavors, or preservatives.