Chipotle Concord Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported receiving poorly prepared food, including undercooked rice, small portions, and incorrect ingredients.
Service Issues
Many reviews highlighted rude staff, slow service, and frequent mistakes with orders, leading to customer frustration.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining areas and food preparation stations.
Ingredient Availability
Customers frequently mentioned that the location was out of key ingredients, impacting their ability to order desired items.
KK
Kristian Kotek
Dec 27, 2025
1.0
Ordered 3 bowls and a kids meal. First bowl no meat. Second bowl 4 pieces of meat total and drenched in sour cream. Inedible. Kids meal and 1 bowl correct.
AL
Amanda Land
Dec 18, 2025
1.0
When we walked in the door, the employees were all huddled together talking. One was wearing gloves while he rubbed his hands all over his hat, arms and hair. The manager who helped make the food was chewing gum with his mouth open while assembling orders. My daughter's tacos were just plain sad and mostly empty. I don't know what happened because this place used to be good.
MA
Michael Arnett
Dec 9, 2025
5.0
Love this place! It never disappoints!
ER
Erlindo Ramos
Dec 5, 2025
4.0
Regular Chipotle, 3 bowls, 2 drinks, 1 bag chips and salsa was about $45. Food was warm and good. Staff was real professional .
JD
Jackie Dinishak
Dec 3, 2025
1.0
9 pm walk in to order and steak was burned, chicken was dry and the burners under the food were out of water. Staff was already starting the closing process. Very disappointing. Will not be back. Highly recommend driving to chardon or painesville if you're trying to get dinner.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Concord Township?
Chipotle Mexican Grill in Concord Township is open every day from 10:45 AM to 11:00 PM.
What types of food does Chipotle offer at the Concord Township location?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and no artificial colors, flavors, or preservatives.
Does Chipotle Concord Township offer in-store pickup and delivery services?
Yes, Chipotle Concord Township provides both in-store pickup and delivery services.
How can I order Chipotle online for the Concord Township location?
You can order online through Chipotle's official order site at https://order.chipotle.com/ or use their Apple app available on the App Store.
Does Chipotle in Concord Township accept credit cards and offer gift cards?
Yes, Chipotle accepts credit cards and also offers gift cards for purchase.
Is Chipotle Concord Township welcoming to the LGBTQ community?
Yes, the Concord Township Chipotle location is welcoming to the LGBTQ community.
Where is Chipotle Mexican Grill located in Concord Township?
Chipotle is located at 7689 Crile Rd, Lake, Concord Township, OH 44077, United States.
What nearby places can customers visit before or after dining at Chipotle Concord Township?
Customers can visit several nearby places such as Starbucks for coffee, Great Clips for a haircut, and Mary’s Diner for additional dining options.
Are there fitness and wellness facilities near Chipotle in Concord Township?
Yes, nearby facilities include Lake Yoga, TriPoint Athletics Concord-Gym and Fitness, and Elements Massage for wellness and fitness.
What automotive services are available near Chipotle Mexican Grill in Concord Township?
Nearby automotive services include Hook's Truck Service and Towing as well as gas stations like Shell and Sunoco Gas Station.