Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2134 Polaris Parkway in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
My one issue I have with five guys is the you receive your fries now they put them in a bag. Bring back the cup
BL
Brooklyn Lakeman
Apr 19, 2026
2.0
food was good but the short old worker was extremely disrespectful and rude. If I was her boss she would be fired
WM
Wilson Misiuk
Apr 12, 2026
1.0
My sister and I had burgers from here on 4/12/26. As my sister was eating her burger, she saw something fall from it. Thinking it was a condiment that fell… It actually turned out to be a WORM in her burger! We also found another one on our fires. The place is disgusting and we will never be coming back!!
AL
Angel LaChance
Apr 8, 2026
4.0
We were passing through as we were traveling for the Easter holiday. We stopped in about 30 minutes before closing to use the restroom and grab a quick bite for the road. We drive at night when we travel to avoid the worst traffic times.
Despite our late order, the staff was still very friendly and welcoming, especially Will and Eric. They were knowledgeable about the menu and were happy to fill our order. The service was fast without feeling rushed.
The food was made like all 5-Guys food. I always feel like the burger patties are a little too thin, especially for the price but I suppose thicker patties would take longer to cook so it makes sense.
My only complaint is that the music was way too loud. Everyone had to shout to be heard over the music even when we were standing less than a foot away from each other. Everyone had to repeat themselves several times throughout the transaction and conversation because the music was blaring so loud. The music selection itself was great though.
EF
Eric Forrest
Mar 31, 2026
1.0
The worst experience i have ever had at a service based business. They were short staffed and you knew it from the minute you walked in until you left because the staff would not shut up about how horrible management was about staffing. I waited til I had my food to finally say shut the heck up. If they really cared about the customer experience like they claimed as they made every excuse in the book for why service was slow they wouldnt spend more time griping than they do putting orders together. Just no class bad experience all the way around.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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