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Five Guys

4.3
(1066 reviews)

Business Details

2134 Polaris Parkway, Columbus, OH
43240, United States
(614) 436-5550
https://restaurants.fiveguys.com/2134-polaris-parkway

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2134 Polaris Parkway in Columbus is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2134 Polaris Parkway, Columbus, OH
43240, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

4.3
1,066 reviews
5 stars
643
4 stars
241
3 stars
84
2 stars
46
1 star
52
  • KN
    Kevin Nelson
    Apr 22, 2026
    5.0
    My one issue I have with five guys is the you receive your fries now they put them in a bag. Bring back the cup
  • BL
    Brooklyn Lakeman
    Apr 19, 2026
    2.0
    food was good but the short old worker was extremely disrespectful and rude. If I was her boss she would be fired
  • WM
    Wilson Misiuk
    Apr 12, 2026
    1.0
    My sister and I had burgers from here on 4/12/26. As my sister was eating her burger, she saw something fall from it. Thinking it was a condiment that fell… It actually turned out to be a WORM in her burger! We also found another one on our fires. The place is disgusting and we will never be coming back!!
  • AL
    Angel LaChance
    Apr 8, 2026
    4.0
    We were passing through as we were traveling for the Easter holiday. We stopped in about 30 minutes before closing to use the restroom and grab a quick bite for the road. We drive at night when we travel to avoid the worst traffic times. Despite our late order, the staff was still very friendly and welcoming, especially Will and Eric. They were knowledgeable about the menu and were happy to fill our order. The service was fast without feeling rushed. The food was made like all 5-Guys food. I always feel like the burger patties are a little too thin, especially for the price but I suppose thicker patties would take longer to cook so it makes sense. My only complaint is that the music was way too loud. Everyone had to shout to be heard over the music even when we were standing less than a foot away from each other. Everyone had to repeat themselves several times throughout the transaction and conversation because the music was blaring so loud. The music selection itself was great though.
  • EF
    Eric Forrest
    Mar 31, 2026
    1.0
    The worst experience i have ever had at a service based business. They were short staffed and you knew it from the minute you walked in until you left because the staff would not shut up about how horrible management was about staffing. I waited til I had my food to finally say shut the heck up. If they really cared about the customer experience like they claimed as they made every excuse in the book for why service was slow they wouldnt spend more time griping than they do putting orders together. Just no class bad experience all the way around.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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