Wingstop

3.3
496 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Columbus E. Broad St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
6535 East Broad Street, Columbus, OH
43213, United States

Hours

Reviews

3.3
496 reviews
5 stars
177
4 stars
96
3 stars
45
2 stars
40
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several mentioning long wait times and poor order accuracy.

Food Quality

While some customers enjoyed the wings and fries, there were numerous complaints about undercooked food, cold items, and incorrect orders.

Wait Times

Customers frequently noted excessive wait times for both pickup and dine-in orders, often exceeding the estimated times.

Cleanliness

Several reviews mentioned that the restaurant was dirty and poorly maintained, contributing to a negative dining experience.

Management Issues

There were multiple mentions of poor management and staffing problems, with calls for better leadership and training.
  • R7
    Richnvegas 702
    Jan 5, 2026
    5.0
    DELLMI is the best with awesome customer service I called over phone and she’s got my order together at 12:10 am I highly recommend this restaurant. They’re the best.
  • YD
    Yo Daddy
    Nov 23, 2025
    1.0
    They need to work on their greeting. They need to figure out how to get the order right. Not really a fan of this one. This location needs a lot of help
  • JJ
    Joseph Santamour Jr
    Nov 13, 2025
    2.0
    The service was great and a lot of the food was good. Unfortunately, when my daughter cut into one of her chicken tenders, we discovered that it was hardly cooked at all. It definitely makes me hesitate to order from here again.
  • AM
    Angela Cruz Méndez
    Sep 29, 2025
    5.0
    Excelente servicio
  • ZI
    Z'Mora Israel
    Aug 8, 2025
    5.0
    Wings were banging Fries were not as greasy as the Wingstop in other places.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.