When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Columbus Westpointe Plaza Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
While many enjoyed the wings and some sides, there were complaints about undercooked food, missing items, and inconsistent quality.
Management Concerns
Several reviews highlighted issues with management, including unprofessional behavior and poor handling of customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly staff, indicating that experiences can vary significantly.
JW
James Williams
Dec 31, 2025
1.0
Lemon chicken had too much seasoning way over the top the barbecue boneless chicken wings was toooooo spicy
RA
Rehmat Ali
Dec 27, 2025
5.0
⭐⭐⭐⭐⭐
Great service and fresh food! The staff was friendly, my order was ready on time, and everything was hot and well-prepared. The wings were flavorful, crispy, and exactly how I asked. Overall, a smooth and pleasant experience. Definitely coming back again.
IG
Isaias Gonzalez
Dec 2, 2025
1.0
Came here for an Uber eats pickup, Asian employee said 5 minutes. Waited 35 and in that time she handed out brownies to her friends without them paying for em.
After all that time I finally went up to ask about the ordered and she said she forgot and it was sitting in the back with all those other bags. But she didnt forget to steal the brownies for her friends smh.
EM
Erika mercer
Nov 29, 2025
5.0
grubhub driver here it's very busy almost every time I comedian but all in all this is a great place to eat, dine in, and take ot the employees are super nice very respectful and the place is always clean. and their foods always done right
MS
Matt Swann
Nov 18, 2025
1.0
Manager was crashing out the entire time I was in the store. Apparently things weren't going well because he spent the entire time yelling in the store "I thought I was working with the A team but instead I got the Z team" and other insults. At some point the wrong order had been given out and when the customer came back to get it swapped he handed over the correct bag and loudly proclaimed "Sorry we got trash people working here today." Pretty much everyone in that store was uncomfortable, employees and customers. I won't be back.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Columbus Westpointe Plaza Dr offer?
Wingstop Columbus Westpointe Plaza Dr offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the opening hours for Wingstop Columbus Westpointe Plaza Dr?
Wingstop Columbus Westpointe Plaza Dr is open daily from 10:30 AM to 1:00 AM for takeout, pickup, and delivery.
Does Wingstop Columbus Westpointe Plaza Dr offer delivery or pickup?
Is there a drive-through available at Wingstop Columbus Westpointe Plaza Dr?
No, the drive-through service is closed on all days.
How can I order online from Wingstop Columbus Westpointe Plaza Dr?
You can order online through their website or through the Wingstop app available on iOS and Android. The menu and ordering link is https://www.wingstop.com/location/wingstop-686-columbus-oh-43228/menu.
What payment options are accepted at Wingstop Columbus Westpointe Plaza Dr?
They accept American Express, Discover, Mastercard, and Visa cards for payment.
What are some nearby restaurants I can visit around Wingstop Columbus Westpointe Plaza Dr?
Nearby restaurants include Which Wich? - Hilliard (sandwich shop), Zaytoon Mediterranean Grill (Mediterranean/Middle Eastern), Jersey Mike's Subs (fast food/sandwich), Piada Italian Street Food, Panda Express (Chinese fast food), and Taco Bell (Mexican fast food).
Where can I find other chicken restaurants near Wingstop Columbus Westpointe Plaza Dr?
Nearby chicken restaurants include Friends of Hilliard B-Dubs and Buffalo Wild Wings, both great alternatives to Wingstop for wing lovers.
What local amenities are available near Wingstop Columbus Westpointe Plaza Dr?
Nearby amenities include retail stores like Five Below and Marshalls, automotive services like Valvoline Instant Oil Change and Tire Choice Auto Service Centers, financial services such as Chase Bank and Western Union, as well as beauty and health centers like Fiesta Salons and The Joint Chiropractic.