Wingstop

3.7
390 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Columbus Westpointe Plaza Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5446 Westpointe Plaza Dr, Columbus, OH
43228, United States

Hours

Reviews

3.7
390 reviews
5 stars
187
4 stars
75
3 stars
31
2 stars
29
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

While many enjoyed the wings and some sides, there were complaints about undercooked food, missing items, and inconsistent quality.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly staff, indicating that experiences can vary significantly.
  • JW
    James Williams
    Dec 31, 2025
    1.0
    Lemon chicken had too much seasoning way over the top the barbecue boneless chicken wings was toooooo spicy
  • RA
    Rehmat Ali
    Dec 27, 2025
    5.0
    ⭐⭐⭐⭐⭐ Great service and fresh food! The staff was friendly, my order was ready on time, and everything was hot and well-prepared. The wings were flavorful, crispy, and exactly how I asked. Overall, a smooth and pleasant experience. Definitely coming back again.
  • IG
    Isaias Gonzalez
    Dec 2, 2025
    1.0
    Came here for an Uber eats pickup, Asian employee said 5 minutes. Waited 35 and in that time she handed out brownies to her friends without them paying for em. After all that time I finally went up to ask about the ordered and she said she forgot and it was sitting in the back with all those other bags. But she didnt forget to steal the brownies for her friends smh.
  • EM
    Erika mercer
    Nov 29, 2025
    5.0
    grubhub driver here it's very busy almost every time I comedian but all in all this is a great place to eat, dine in, and take ot the employees are super nice very respectful and the place is always clean. and their foods always done right
  • MS
    Matt Swann
    Nov 18, 2025
    1.0
    Manager was crashing out the entire time I was in the store. Apparently things weren't going well because he spent the entire time yelling in the store "I thought I was working with the A team but instead I got the Z team" and other insults. At some point the wrong order had been given out and when the customer came back to get it swapped he handed over the correct bag and loudly proclaimed "Sorry we got trash people working here today." Pretty much everyone in that store was uncomfortable, employees and customers. I won't be back.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.