Wingstop

2.8
261 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Columbus Bethel Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2520 Bethel Road, Columbus, OH
43220, United States

Hours

Reviews

2.8
261 reviews
5 stars
92
4 stars
22
3 stars
4
2 stars
18
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for orders, poor service, and staff being inattentive or unprofessional.

Food Quality

While some customers praised the food as delicious, others complained about overcooked wings, soggy fries, and incorrect orders.

Staff Performance

There were mixed reviews about staff friendliness, with some customers highlighting excellent service from specific employees, while others noted a lack of attention and professionalism.

Management Improvements

Recent reviews indicate a positive turnaround under new management, with improvements in cleanliness and food quality noted by several customers.
  • ED
    Elias Dunbar
    5 days ago
    1.0
    Went to pick up order after the app said ready. I got there and it was not ready. Poor service.
  • KH
    Katlyn H
    Dec 31, 2025
    1.0
    The service can be better.
  • BM
    bilal mofleh
    Dec 18, 2025
    5.0
    dave and carly were very helpful
  • FC
    Franchesca Pereyra castillo
    Dec 6, 2025
    1.0
    This store is HORRIBLE!! It takes forever to get your order even if you order online, the other day I can to pick up an order the kitchen was full of people and none of them was doing NOTHING just talking.
  • BL
    Brian Landefeld
    Dec 4, 2025
    5.0
    The service was awesome! Very friendly and prompt. Made sure that they take excellent care of all customers walking in the store! Soda machine was out of ice and without asking the associate filled up our cups and the machine! They were slammed and took excellent care of everyone! Will come back for sure! Thank you!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.