Wingstop

3.0
310 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Columbus Eakin Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2119 Eakin Rd, Columbus, OH
43223, United States

Hours

Reviews

3.0
310 reviews
5 stars
111
4 stars
36
3 stars
29
2 stars
18
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive of customer concerns.

Food Quality

Many customers reported issues with food quality, including undercooked wings, missing items, and incorrect orders.

Wait Times

Customers frequently complained about long wait times for food, often exceeding the estimated preparation time.

Cleanliness

While some noted cleanliness, others reported dirty dining areas and greasy floors, indicating inconsistency in maintenance.

Management Issues

Several reviews pointed to poor management practices, including inadequate handling of refunds and customer complaints.
  • DS
    Dr Shatonya Shaw
    Dec 15, 2025
    1.0
    If I Could give 0 stars I would for this particular location. I do not recommend this location the staff members are extremely unprofessional, and provide poor customer service. The humiliation is something I have never encountered. If you want to be treated like a human with excellent customer service, compassion, fresh and delicious food visit the Hilliard location. Armani will go above and beyond.
  • VL
    Vincent Lambernelli
    Dec 7, 2025
    1.0
    I had recently came to this location to try there food. Now in saying that there food was very low quality and not cooked thoroughly. The chicken was still pink inside and when I returned to get a flrefund for this trash food the manager told me I would have to wait until the morning g to get my refund. I gave her my number and was brushed off as if she did not care about my refund or the possibility of salmonella. I waited 3 days and no call so I went up there to talk with the GM and he informed me that in order to get a refund it takes 5 to 7 business days for me to recieve a refund. Very unprofessional very shady business practices from this business. I had to state my frustration in order to get my money back. DO NOT BUY OR DEAL WITH THIS BRAND YOU WILL NOT RECIEVE A REFUND FOR YOUR ORDER AND IF YOU HAVE LIMITED FUNDS AND THEY COOK YOUR OREDER WRONG OR THEY GIVE YOU SOMEONE ELSES FOOD YOU WILL BE BROKE AND HUNGRY WAITING ON THIS COMPANY TO ISSUE YOU A REFUND. THE MANAGERS ARE NOT ALLOWED TO ISSUE REFUNDS ONLY HIGHER UPS SO SAVE YOUR MONEY AND YOUR NERVES GO ELSE WHERE AND BUY THERE FOOD SERIOUSLY SAVE YOUR MONEY
  • MM
    Matt Moeller
    Dec 6, 2025
    2.0
    Placed an online order. Arrived, they didnt have it, pulled up the record of the order and remade. Waited patiently, since they were working hard. Just need a little customer service
  • VU
    Van Uk
    Nov 7, 2025
    5.0
    Great food, always fresh, great crew
  • SA
    Shop Allex
    Nov 1, 2025
    5.0
    The place is great, always clean, crew greets customers as soon as they walk in and food orders goes out fast and accurate

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.