Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers praised the staff for being friendly, polite, and providing excellent service.
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported issues with soggy fries and incorrect orders.
Cleanliness
The cleanliness of the dining area received mixed feedback, with some noting it was clean while others mentioned sticky tables and unclean bathrooms.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Service Speed
Many reviews highlighted quick service, especially in the drive-thru, although some noted long wait times during busy periods.
MA
Muizz A
Oct 22, 2025
5.0
Great staff, service and quality of food.
TC
Tara Craig
Oct 5, 2025
5.0
I just went through the drive through and both young men who helped me were extremely polite and kind (young guy with wild curls at window one, young man with short dark hair at window two). Sadly, you don't see a lot of customer service that's worthy of praise anymore, so I wanted to make sure I acknowledged the excellent service I got tonight.
LS
Laura S
Aug 21, 2025
5.0
Take out for a large group and it was amazing!
JT
Jenny Taylor
Aug 21, 2025
5.0
Brett was amazing and supported our New Albany cheer squad! The staff was so kind, the facilities were so clean. Thank you for all you do to support our community!
CJ
Cheryl Johnson
Jul 9, 2025
5.0
slight mistake on order that was quickly and politely fixed. dining room was pretty clean but AC is very cold so beware. convenient electric outlets to charge devices. wendy's has the best breakfast for the money imho.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 775-6495.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5970 N Hamilton Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 5970 N Hamilton Rd?
Wendy's is open daily from 6:00 AM to 12:30 AM, including drive-through service during these hours.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 5970 N Hamilton Rd serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout. You can order via their app or at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's on N Hamilton Rd?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's at 5970 N Hamilton Rd for questions or feedback?
You can contact this Wendy's directly at (614) 775-6495, or reach the Customer Care team via live chat or phone at 888-624-8140.
Where can I find the menu and nutrition information for Wendy's?
Menu and nutrition details are available on Wendy's menu website and mobile app, including allergen information and items customization.
Are there any employment opportunities at this Wendy's location?
To check for job openings at this Wendy's in Columbus, visit the careers page at wendys-careers.com and search the Columbus, OH area.
What are some nearby dining options around Wendy's at 5970 N Hamilton Rd?
Near this Wendy's, you can find Chili's Grill & Bar, It's Just Wings, City Barbeque, Chick-fil-A, Firebirds Wood Fired Grill, and several other restaurants.
Are there coffee shops close to Wendy's on N Hamilton Rd where I can visit before or after my meal?
Yes, Starbucks is nearby where you can enjoy coffee or smoothies before or after visiting Wendy's.
What hospitals or medical centers are located near Wendy's at 5970 N Hamilton Rd?
Nearby medical facilities include OhioHealth New Albany Medical Campus and several OhioHealth Physician Group locations offering various health services.