Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers praised the staff for their friendliness and helpfulness, with several specific mentions of employees going above and beyond.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others reported issues with incorrect orders and food not being fresh.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Cleanliness
While some customers noted cleanliness in the dining area, others pointed out that tables were sticky and needed attention.
Speed of Service
The speed of service received mixed reviews, with some praising quick service while others experienced long wait times and slow drive-through operations.
LL
Lulu
1 day ago
1.0
Biscuits were NOT cooked, sausage was barely warm, good thing it has a little kick to it. Good part? The eggs. Why cant the biscuits be golden? Why does the sausage look like it was warmed up in a microwave over the grill? Wendys used to have the best fast food breakfast and it seems their standard of quality has went DOWN.
CB
Chris Blakely
3 days ago
1.0
I ordered a Spicy Chicken Sandwich on 1/9/26, fresh to order. She said it would take 6 minutes, I said that’s fine, I have no problem waiting. When I got to the second window she handed me the sandwich immediately, confused, I asked “Was it still 6 minutes?” She immediately got an attitude with me and said “it just came out of the fryer and closed the window on me. The sandwich was good, but her attitude and disrespect was not good. I’ve worked service industry so I usually just let things like this go, but to be so unnecessarily rude when I’m being really chill rubbed me the wrong way.
MC
Megan Campbell
Dec 20, 2025
5.0
I want to give a huge shout-out to the employee working in the dining room around 4pm on December 20th. I didn’t catch his name, but I witnessed something that truly stuck with me.
He showed such genuine patience, kindness, and respect to an older senior woman while helping her, never rushing her and treating her with real dignity. I wasn’t the one being helped, but watching that interaction reminded me how powerful simple compassion can be.
The world needs more people like him. Acts like that don’t go unnoticed, and they make a bigger impact than he probably realizes. Thank you for hiring someone who leads with kindness.
JM
Just Me
Dec 13, 2025
5.0
Not gonna lie this locations absolutely DELICIOUS!!!! Only the shifts around 1pm. Food is always fresh. Any time after that I never get fresh food. Fries are always amazing!!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 5970 N Hamilton Rd?
Wendy's is open daily from 6:00 AM to 12:30 AM, including drive-through service during these hours.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 5970 N Hamilton Rd serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout. You can order via their app or at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's on N Hamilton Rd?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's at 5970 N Hamilton Rd for questions or feedback?
You can contact this Wendy's directly at (614) 775-6495, or reach the Customer Care team via live chat or phone at 888-624-8140.
Where can I find the menu and nutrition information for Wendy's?
Menu and nutrition details are available on Wendy's menu website and mobile app, including allergen information and items customization.
Are there any employment opportunities at this Wendy's location?
To check for job openings at this Wendy's in Columbus, visit the careers page at wendys-careers.com and search the Columbus, OH area.
What are some nearby dining options around Wendy's at 5970 N Hamilton Rd?
Near this Wendy's, you can find Chili's Grill & Bar, It's Just Wings, City Barbeque, Chick-fil-A, Firebirds Wood Fired Grill, and several other restaurants.
Are there coffee shops close to Wendy's on N Hamilton Rd where I can visit before or after my meal?
Yes, Starbucks is nearby where you can enjoy coffee or smoothies before or after visiting Wendy's.
What hospitals or medical centers are located near Wendy's at 5970 N Hamilton Rd?
Nearby medical facilities include OhioHealth New Albany Medical Campus and several OhioHealth Physician Group locations offering various health services.