Wendy's

4.0
194 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5970 N Hamilton Rd, Columbus, OH
43081, United States

Hours

Reviews

4.0
194 reviews
5 stars
114
4 stars
33
3 stars
10
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, polite, and providing excellent service.

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported issues with soggy fries and incorrect orders.

Cleanliness

The cleanliness of the dining area received mixed feedback, with some noting it was clean while others mentioned sticky tables and unclean bathrooms.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Service Speed

Many reviews highlighted quick service, especially in the drive-thru, although some noted long wait times during busy periods.
  • MA
    Muizz A
    Oct 22, 2025
    5.0
    Great staff, service and quality of food.
  • TC
    Tara Craig
    Oct 5, 2025
    5.0
    I just went through the drive through and both young men who helped me were extremely polite and kind (young guy with wild curls at window one, young man with short dark hair at window two). Sadly, you don't see a lot of customer service that's worthy of praise anymore, so I wanted to make sure I acknowledged the excellent service I got tonight.
  • LS
    Laura S
    Aug 21, 2025
    5.0
    Take out for a large group and it was amazing!
  • JT
    Jenny Taylor
    Aug 21, 2025
    5.0
    Brett was amazing and supported our New Albany cheer squad! The staff was so kind, the facilities were so clean. Thank you for all you do to support our community!
  • CJ
    Cheryl Johnson
    Jul 9, 2025
    5.0
    slight mistake on order that was quickly and politely fixed. dining room was pretty clean but AC is very cold so beware. convenient electric outlets to charge devices. wendy's has the best breakfast for the money imho.

Frequently Asked Questions About Wendy's

Is 5970 N Hamilton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.