Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food quality, including cold, overcooked, or incorrect orders.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others noted rude behavior and poor service.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect orders.
Technology Issues
The introduction of AI ordering systems received negative feedback, with customers preferring human interaction.
Cleanliness and Atmosphere
Several reviews mentioned a dirty environment and unkempt appearance of the location.
LA
Lexus Adel
Dec 28, 2025
5.0
Always eat here (:
MW
Mary Wehrle
Dec 23, 2025
2.0
What ever you do, don't order the chicken tenders. Blech
Cold, dry, stringy, and over cooked.
BW
Brendan White
Nov 30, 2025
2.0
I've been coming to this Wendy's for years and never had an issue. In the time since Wendy's installed an automated ordering system I have not had an order that wasn't screwed up. The staff seem to try their best to deal with it and fix issues but it is not working. I will not be returning to this Wendy's location or any other Wendy's l any time soon.
DG
DeAngelo Galicia
Nov 25, 2025
1.0
Came here to get breakfast and have been waiting for 30 minutes to get my breakfast, the employees have never said anything to me while waiting, even after 10:30 which when they stop serving breakfast. They still never said anything to be, and they kept looking at me, and I saw one dude laying on the counter.
RF
Ronald Fusco
Oct 22, 2025
1.0
If gonna open at 6 should b ready otherwise change sign to whenever manager decides to show up 5th time
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 5026 N. High Street?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Friday, and from 7:00 AM to 1:00 AM on Saturday and Sunday.
Is the Wendy's at 5026 N. High Street currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this location, including breakfast combos, sandwiches, coffee, and sides.
How can I place an order online or via an app for this Wendy's?
You can order through the Wendy's mobile app or by visiting https://order.wendys.com and selecting the 5026 N. High Street location.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's at this location?
You can contact the Customer Care team via the live chat or contact page on Wendy's website, call the location directly at (614) 846-1728, or fill out the Wendy's Customer Satisfaction Survey using your receipt details.
Where can I find the menu and nutritional information for Wendy's?
Menu pricing and nutritional information are available on https://menu.wendys.com or through the Wendy's mobile app.
Are there other dining or shopping options near Wendy's at 5026 N. High Street?
Yes, nearby places include Noodles & Company for Asian cuisine, Anthony-Thomas Candy Shoppe for sweets, and Qdoba Mexican Grill for Mexican food, providing opportunities for varied dining experiences near Wendy's.
What nearby services are available for pet owners around Wendy's?
Nearby pet services include Vetco Vaccination Clinic and Petco Animal Supplies, convenient for customers wanting to care for their pets before or after dining at Wendy's.
Where can customers find nearby amenities such as banking and car rental near Wendy's?
Customers can use nearby amenities including the Bank of America ATMs, U.S. Bank Branch, and Speedy Car Rental located close to Wendy's on N. High Street.