Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
773 reviews
5 stars
348
4 stars
177
3 stars
119
2 stars
44
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were friendly while others displayed poor attitudes.
Food Quality
Inconsistent food quality; some customers received cold or incorrect orders, while others praised the freshness.
Drive-Thru Experience
The introduction of AI ordering in the drive-thru received negative feedback, with many preferring human interaction.
Cleanliness
Concerns about cleanliness and the overall vibe of the restaurant were noted by several customers.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders.
- RFRonald FuscoOct 22, 20251.0If gonna open at 6 should b ready otherwise change sign to whenever manager decides to show up 5th time
- NWNicholas WestOct 19, 20251.0The AI in the drive thru is a disgusting use of tech to replace people. How greedy do u have to be?
- RRRiverOct 11, 20253.0We've been coming here for years. This location recently added AI ordering to the drive thru and I can't express how disappointed I am. The AI was constantly interrupting us during the order which was unpleasant and made us nervous about the order being correct (thankfully, it was fine). It was nicer when we could talk to a real worker before this.. I'm hesitant to come back through the drive thru due to the AI ordering system and will probably be coming inside to do orders from now on. Hoping that the AI is just an experiment and they'll move on from it soon, there are other places to get fast food on N High St if not.
- RARyan ApOct 4, 20251.0No toy or dipping sauce with the kids meal... thats all we ordered... terrible service
- CCCherrySep 2, 20252.0I ordered a Jr. bacon biggie bag and a 4pc kids meal. The lady at the window had an attitude bc my phone would not load for me to use my card for like 10 seconds and when she asked if I wanted a drink carrier I said no but give me one second my phone won’t load. She closed the window as I was explaining that to her then when she reopened it to take my payment she said “so would you like a drink carrier or not” with an attitude. She then proceeds to SHOVE the bags of food into my hand. Old and bitter. No one told her to apply or interview or even accept the offer for the job. Quite frankly she’s too old to have such poor customer service. On another note all the food was good except my Jr bacon m. It had lettuce with black spots in it all withered. The bacon and burger were NOT thoroughly cooked or even cooked all the way. I threw out the entire burger. The attitude met with the poor food quality. No thanks I won’t be back. 🙂↔️
Frequently Asked Questions About Wendy's
Is 5026 N. High Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 846-1728.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5026 N. High Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 5026 N. High Street?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Friday, and from 7:00 AM to 1:00 AM on Saturday and Sunday.
Is the Wendy's at 5026 N. High Street currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this location, including breakfast combos, sandwiches, coffee, and sides.
How can I place an order online or via an app for this Wendy's?
You can order through the Wendy's mobile app or by visiting https://order.wendys.com and selecting the 5026 N. High Street location.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's at this location?
You can contact the Customer Care team via the live chat or contact page on Wendy's website, call the location directly at (614) 846-1728, or fill out the Wendy's Customer Satisfaction Survey using your receipt details.
Where can I find the menu and nutritional information for Wendy's?
Menu pricing and nutritional information are available on https://menu.wendys.com or through the Wendy's mobile app.
Are there other dining or shopping options near Wendy's at 5026 N. High Street?
Yes, nearby places include Noodles & Company for Asian cuisine, Anthony-Thomas Candy Shoppe for sweets, and Qdoba Mexican Grill for Mexican food, providing opportunities for varied dining experiences near Wendy's.
What nearby services are available for pet owners around Wendy's?
Nearby pet services include Vetco Vaccination Clinic and Petco Animal Supplies, convenient for customers wanting to care for their pets before or after dining at Wendy's.
Where can customers find nearby amenities such as banking and car rental near Wendy's?
Customers can use nearby amenities including the Bank of America ATMs, U.S. Bank Branch, and Speedy Car Rental located close to Wendy's on N. High Street.