Wendy's

3.8
777 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5026 N. High Street, Columbus, OH
43214, United States

Hours

Reviews

3.8
777 reviews
5 stars
349
4 stars
177
3 stars
118
2 stars
47
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, overcooked, or incorrect orders.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others noted rude behavior and poor service.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect orders.

Technology Issues

The introduction of AI ordering systems received negative feedback, with customers preferring human interaction.

Cleanliness and Atmosphere

Several reviews mentioned a dirty environment and unkempt appearance of the location.
  • LA
    Lexus Adel
    Dec 28, 2025
    5.0
    Always eat here (:
  • MW
    Mary Wehrle
    Dec 23, 2025
    2.0
    What ever you do, don't order the chicken tenders. Blech Cold, dry, stringy, and over cooked.
  • BW
    Brendan White
    Nov 30, 2025
    2.0
    I've been coming to this Wendy's for years and never had an issue. In the time since Wendy's installed an automated ordering system I have not had an order that wasn't screwed up. The staff seem to try their best to deal with it and fix issues but it is not working. I will not be returning to this Wendy's location or any other Wendy's l any time soon.
  • DG
    DeAngelo Galicia
    Nov 25, 2025
    1.0
    Came here to get breakfast and have been waiting for 30 minutes to get my breakfast, the employees have never said anything to me while waiting, even after 10:30 which when they stop serving breakfast. They still never said anything to be, and they kept looking at me, and I saw one dude laying on the counter.
  • RF
    Ronald Fusco
    Oct 22, 2025
    1.0
    If gonna open at 6 should b ready otherwise change sign to whenever manager decides to show up 5th time

Frequently Asked Questions About Wendy's

Is 5026 N. High Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 5026 N. High Street?

The drive-thru is open from 6:30 AM to 1:00 AM Monday through Friday, and from 7:00 AM to 1:00 AM on Saturday and Sunday.