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Wendy's

3.6
(1810 reviews)

Business Details

(614) 853-2754

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5505 West Broad Street, Columbus, OH
43228, United States

Hours

Reviews

3.6
1,810 reviews
5 stars
670
4 stars
441
3 stars
271
2 stars
145
1 star
283
  • JH
    Jennifer Huston
    Feb 18, 2026
    1.0
    I am a regular at this Wendy's location. But due to the experience and awful customer service I received on 2/18/26, I will not be returning. Poor management really does drive good-paying customers away. I'll take my business elsewhere.
  • MM
    Mitch
    Feb 3, 2026
    1.0
    Went there for dinner, food was cold. I ordered a biggie bag and got the container for the chicken nuggets but no nuggets. This restaurant has really gone down hill.
  • SW
    steveo Williams
    Feb 1, 2026
    2.0
    No heat and service was not up to par and the food was not ( and I love Wendy's) of good quality very dissatisfied
  • AH
    Ashley Hastings
    Jan 8, 2026
    1.0
    Stopped for lunch. Stood in line good 20mins. As a paying customer, I had to wait in line to fill my drink to due to Homeless people rinsing water bottles & filling them with orange pop. Cashier couldnt hold her eyes open enough to care & she took a person phone call while we was ordering- Also you have to ask for straws & condiments- food was cold- restaurant freezing cold- dirty tables-chairs. I highly do not recommend!!!!! Get it together Wendy's!
  • JA
    Josiah Ashburn
    Jan 5, 2026
    2.0
    Food was hot for the most part, however my Large Fry was barely half full, they were slightly room temperature, and the attitude of the staff was very negative. The Cashier lady in the drive through talked with a lot of sass and in a self-centered way, giving little care about my concerns. Then, when recieving my food i asked for extra sauce, the lady there kind of slapped it into my hand and said "have a good night" and rolled her eyes as she turned away from the window. Wendys, get it in check

Brand Certified Facts from Wendy's

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Certified March 01, 2026Yext Knowledge Graph
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