Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,788 reviews
5 stars
666
4 stars
435
3 stars
267
2 stars
143
1 star
277
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude or unhelpful interactions.
Order Accuracy
Frequent complaints about incorrect orders, with many customers receiving items they did not request.
Food Quality
Inconsistent food quality; some customers enjoyed fresh meals while others received cold or poorly prepared food.
Cleanliness
Concerns about cleanliness, with reports of dirty tables and flies in the restaurant.
Operational Issues
Customers noted issues with the restaurant's hours, including early closures and long wait times.
- JCJohn CuccioNov 5, 20255.0Good food, fast drive thru.
- CCCate DeLa CruzSep 19, 20255.0Friendly customer service!!!
- JCjay CSep 17, 20251.0Why is the dining room locked before 9 pm. Customers inside the store eating. Drive thru had a line wrapped around the building only because you couldn’t go inside
- VLVictor LantzSep 10, 20251.0The last 2 times going through the drive thru order has been completely wrong. Ordered a single cheese burger with mayo and onion only, and received a single with everything. Also ordered a double cheese burger with mustard and ketchup only, and received a double with everything. This happened both times going through the drive thru.
- HCHarry CookSep 9, 20251.0This Wendy's really need to take a look at their policies and post them on the door as entering and on their mobile site. I have had it happen 2 times my mistake for going back . One the manager at the counter treats everyone In a very dispectful way whether your a student waiting for a seat to sit in or a senior they don't want in their restaurants cutting out Senior drinks. On mobile orders and I side and charging 60 cents for a glass of water I was challenged by an employee why don't the put a not welcome sign on the door and the menu sign with their made up policies
Frequently Asked Questions About Wendy's
Is 5505 West Broad Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 853-2754.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5505 West Broad Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's on 5505 West Broad Street?
The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Columbus, OH serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery may be available near you; check the Wendy's app or order.wendys.com and enter your address to confirm delivery options.
What payment methods are accepted at Wendy's on West Broad Street?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer dine-in and drive-through services?
Yes, this Wendy's offers dine-in, drive-through, takeout, and delivery where available.
How can I contact this Wendy's location with questions or feedback?
You can call (614) 853-2754 directly, or provide feedback through Wendy's Customer Care via their contact page or customer satisfaction survey.
Where can I find Wendy's menu pricing and nutritional information?
Menu pricing and nutrition details are available on order.wendys.com and the mobile app after selecting this location.
What are some nearby food options close to this Wendy's?
Near this Wendy's, you can find options such as Taco Bell, Subway, Burger King, King Luis Taco Truck, Dairy Queen, and Kenzie Hibachi Sushi for varied dining choices.
What other services or stores are located near Wendy's on West Broad Street?
Nearby you'll find Tractor Supply Co. for hardware and outdoor gear, ALDI and Mi Queretaro supermarkets for groceries, and automotive services such as Napa Auto Parts and AutoZone.
How can nearby places help plan my visit to Wendy's?
If you're visiting Wendy's, you might shop for groceries at ALDI USA or Mi Queretaro beforehand, grab a meal from nearby Taco Bell or King Luis Taco Truck, or take care of car maintenance at Napa Auto Parts, making your trip convenient and efficient.