Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,800 reviews
5 stars
667
4 stars
438
3 stars
270
2 stars
144
1 star
281
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and quick to rude and unhelpful.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Feedback on food quality was inconsistent, with some praising freshness while others complained about cold, overcooked, or unsanitary food.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and flies in the restaurant.
Operational Hours
Customers expressed frustration over inconsistent hours, including early closures and locked dining rooms.
- AHAshley Hastings4 days ago1.0Stopped for lunch. Stood in line good 20mins. As a paying customer, I had to wait in line to fill my drink to due to Homeless people rinsing water bottles & filling them with orange pop. Cashier couldnt hold her eyes open enough to care & she took a person phone call while we was ordering- Also you have to ask for straws & condiments- food was cold- restaurant freezing cold- dirty tables-chairs. I highly do not recommend!!!!! Get it together Wendy's!
- JAJosiah AshburnJan 5, 20262.0Food was hot for the most part, however my Large Fry was barely half full, they were slightly room temperature, and the attitude of the staff was very negative. The Cashier lady in the drive through talked with a lot of sass and in a self-centered way, giving little care about my concerns. Then, when recieving my food i asked for extra sauce, the lady there kind of slapped it into my hand and said "have a good night" and rolled her eyes as she turned away from the window. Wendys, get it in check
- AWAngela WilliamsJan 3, 20264.0Get your food to go dinning room so cold you can see you breathe and not to clean
- TBTim BrownDec 28, 20251.0I can't believe I drove past Wendy's on Sullivant Ave for some day old chicken. You guys need to do a lot better
- HLHanna LashaeDec 7, 20251.0Very rude cuts you off when your talking horrible rude service
Frequently Asked Questions About Wendy's
Is 5505 West Broad Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on 5505 West Broad Street?
The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Columbus, OH serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery may be available near you; check the Wendy's app or order.wendys.com and enter your address to confirm delivery options.
What payment methods are accepted at Wendy's on West Broad Street?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer dine-in and drive-through services?
Yes, this Wendy's offers dine-in, drive-through, takeout, and delivery where available.
How can I contact this Wendy's location with questions or feedback?
You can call (614) 853-2754 directly, or provide feedback through Wendy's Customer Care via their contact page or customer satisfaction survey.
Where can I find Wendy's menu pricing and nutritional information?
Menu pricing and nutrition details are available on order.wendys.com and the mobile app after selecting this location.
What are some nearby food options close to this Wendy's?
Near this Wendy's, you can find options such as Taco Bell, Subway, Burger King, King Luis Taco Truck, Dairy Queen, and Kenzie Hibachi Sushi for varied dining choices.
What other services or stores are located near Wendy's on West Broad Street?
Nearby you'll find Tractor Supply Co. for hardware and outdoor gear, ALDI and Mi Queretaro supermarkets for groceries, and automotive services such as Napa Auto Parts and AutoZone.
How can nearby places help plan my visit to Wendy's?
If you're visiting Wendy's, you might shop for groceries at ALDI USA or Mi Queretaro beforehand, grab a meal from nearby Taco Bell or King Luis Taco Truck, or take care of car maintenance at Napa Auto Parts, making your trip convenient and efficient.