Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
1,185 reviews
5 stars
283
4 stars
229
3 stars
153
2 stars
102
1 star
418
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported extremely slow service, with long wait times in both drive-thru and dine-in, often exceeding 30 minutes.
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of basic customer service skills.
Cleanliness
The restaurant was frequently described as dirty and unsanitary, with complaints about filthy dining areas and bathrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Technology Issues
The use of AI and kiosks for ordering was criticized, with customers expressing a preference for human interaction and reporting problems with the technology.
- TCThomas Cassady4 days ago1.0What a absolutely joke had a 19 dollar order tried to pay with a 50 and they said they dont have change so your tell me you dont have a 20 and a 10 and a dollar will be speaking with the franchise owner no wonder why this place has 2 stars garbage
- LRLISA Robinson6 days ago1.0I'm done with this expensive disappointing restraunts, The Frosty is the only thing worth buying now.
- AFAnna Fissioun6 days ago1.0I came in one day. I tried to order my food but I had to wait for long time. Then finally someone said if they can help me and I said I want to order and they said only on the kayaks but I said I have no card and I never placed order. They said go drive thru I said your drive thru is all the way around the block. I was so mad I couldn't order inside and pay cash. The lady was very rude and never got my food. I left. I had very bad experience. If a customer asks to order. Take their order don't push them to go drive thru
- KHKiersten HartleyDec 29, 20251.00/5 stars; waited in drive thru for 40 mins for a salad and a chicken sandwich combo. Terrible customer service, no "hello" or "thank you" from the real person taking the order or at the window. The person at the window had hair covering his face so that you couldn't see his eyes and employees walking around in the window without uniforms, one literally wearing an outfit with playboy bunny symbols all over. Least professional, efficient, and organized restaurant I've ever been to. Will never return.
- TBTerry BourneDec 22, 20251.0Waited in the drive-through for 25 minutes. There were four cars in front of me originally, and then two of them left because it was taking forever. As soon as I pulled up to the speaker, the lady said be right with you then 10 whole minutes later she took my order. I was grateful that I didn’t get the AI. I had her repeat my order back to me which she got correct I get home and we didn’t get a 10 piece nuggets. My sandwich was cold. They didn’t even bother melting the cheese on it. And I don’t live that far away. I’m not going back to Wendy’s. This is bull crap.
Frequently Asked Questions About Wendy's
Is 6740 E Broad Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 6740 E Broad Street?
The drive-thru is open Monday to Thursday from 5:30 AM to midnight, Friday from 5:30 AM to 1:00 AM, Saturday from 6:00 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 6740 E Broad Street serves breakfast, available via the app or online ordering.
Can I order Wendy's food online or via an app for this location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What payment methods are accepted at Wendy's 6740 E Broad Street?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location have a drive-thru service?
Yes, it offers a drive-thru service for convenient ordering.
How can I provide feedback or contact this Wendy's location?
You can contact them directly at (614) 864-6007 or use the Customer Care team via their contact page and customer satisfaction survey online.
Where is this Wendy's located and what is its attire?
This Wendy's is located at 6740 E Broad Street, Columbus, OH 43213, and the attire is casual.
Are there other fast food options near Wendy's on E Broad Street?
Yes, nearby fast food places include Taco Bell and McDonald's, which you might visit if you're exploring different dining choices in the area.
Are there any bakeries or dessert places near Wendy's 6740 E Broad Street?
Krispy Kreme, known for donuts and bakery items, is nearby and would be a great spot for desserts or breakfast treats after your Wendy's meal.
If I'm visiting Wendy's, can I find automotive services nearby?
Yes, nearby automotive services include AAA Car Care Plus for brake and tire services and Jiffy Lube for oil changes and repairs, convenient if you need vehicle maintenance while dining.