Wendy's

3.5
1970 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
685 E Hudson, Columbus, OH
43211, United States

Hours

Reviews

3.5
1,970 reviews
5 stars
656
4 stars
505
3 stars
348
2 stars
150
1 star
311

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold, stale, or improperly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Restroom Access

A significant number of customers expressed frustration over the lack of public restrooms, which are only available to employees.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Drive-Thru Experience

While some customers praised the drive-thru service, others noted it was slow and disorganized.
  • KJ
    Kalalas Jenkins
    Nov 17, 2025
    2.0
    Doors were locked at 5:30pm. Had to go through drive thru 3 times to get the correct sandwich. Put my bacon on the bottom. Older gentleman kept interrupting while his employee was trying to take my order. Food was got it but service was not good at all. Wouldn’t recommend going to this location if you want good service.
  • RH
    Rebekaah Harkless
    Nov 14, 2025
    1.0
    Wasnt there during dinner rush but was very slow and everything in our order was wrong.
  • JK
    Jennifer Keyse
    Oct 29, 2025
    5.0
    The food is always good and fast and our order is always correct.
  • MS
    Meghan Straight
    Oct 19, 2025
    1.0
    They’re “out of frostys” every time I go. Tonight’s Diet Coke tasted like brown La croix, burger was ice cold, fries were stale, and sauce was missing.
  • KK
    kingjojo
    Oct 13, 2025
    4.0
    Cool clean and frequently visited by my friends

Frequently Asked Questions About Wendy's

Is 685 E Hudson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.