Wendy's

3.5
1982 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
685 E Hudson, Columbus, OH
43211, United States

Hours

Reviews

3.5
1,982 reviews
5 stars
659
4 stars
506
3 stars
349
2 stars
151
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, stale, or incorrect items.

Restroom Access

A significant number of customers expressed frustration over the lack of public restroom access, which is against legal requirements.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service at certain times, indicating that experiences can vary.
  • LN
    Luis Ninan
    4 days ago
    5.0
    Doreve through was fast
  • DC
    Dez C
    Jan 2, 2026
    1.0
    Worst Wendy’s I’ve ever been to, the staff is horrible and they are all rude to hell.
  • SW
    Shelby Wingfield
    Dec 31, 2025
    1.0
    I asked to use the bathroom was ignored so I asked again and the employee had responded disrespectful and I asked for a manager and they made it a big joke, the manner came out and other employees started cussing yelling and all around disrespectful. Need better staff and management needs more support will not return
  • JM
    Jessie Samantha Mullen
    Dec 22, 2025
    1.0
    I called and called and called they answered but hung up the phone immediately multiple times. Horrible business operations.
  • KK
    K
    Dec 17, 2025
    1.0
    We were at this Wendy’s last night and let me tell you. The staff was rude to customers and the manager did nothing about it. There was a homeless man that came in and we wanted to buy him a meal and they told us we weren’t allowed and the guy had to leave.

Frequently Asked Questions About Wendy's

Is 685 E Hudson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 685 E Hudson, Columbus, OH?

The drive-thru is open daily from 6:00 AM to 1:00 AM.