Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with many experiencing cold, stale, or improperly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Restroom Access
A significant number of customers expressed frustration over the lack of public restrooms, which are only available to employees.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Drive-Thru Experience
While some customers praised the drive-thru service, others noted it was slow and disorganized.
KJ
Kalalas Jenkins
Nov 17, 2025
2.0
Doors were locked at 5:30pm. Had to go through drive thru 3 times to get the correct sandwich. Put my bacon on the bottom. Older gentleman kept interrupting while his employee was trying to take my order. Food was got it but service was not good at all. Wouldn’t recommend going to this location if you want good service.
RH
Rebekaah Harkless
Nov 14, 2025
1.0
Wasnt there during dinner rush but was very slow and everything in our order was wrong.
JK
Jennifer Keyse
Oct 29, 2025
5.0
The food is always good and fast and our order is always correct.
MS
Meghan Straight
Oct 19, 2025
1.0
They’re “out of frostys” every time I go. Tonight’s Diet Coke tasted like brown La croix, burger was ice cold, fries were stale, and sauce was missing.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 261-6211.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 685 E Hudson Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 685 E Hudson, Columbus, OH?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's at 685 E Hudson still open?
Yes, this Wendy's location is open and committed to serving quality food daily.
Does Wendy's at 685 E Hudson offer breakfast?
Yes, breakfast is served and includes combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or visit https://order.wendys.com to place your order.
What payment methods are accepted at this Wendy's location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's at 685 E Hudson offer delivery services?
Delivery is available where offered; check the app or https://order.wendys.com to see if delivery is available in your area.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available online at Wendy's menu website and in the mobile app, as well as in the restaurant.
Are there any nearby hotels where I can stay when visiting Wendy's at 685 E Hudson?
Holiday Inn Express Columbus is a nearby hotel where customers can stay when visiting.
Can I find a gas station close to Wendy's at 685 E Hudson for convenience?
Yes, there are nearby gas stations including Marathon Gas and Shell, which also offer convenience store services.
Are there any local attractions or museums near Wendy's at 685 E Hudson?
Yes, CCS Hudson Center and Ohio Historical Society are nearby museums customers might enjoy visiting before or after dining.