Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
818 reviews
5 stars
312
4 stars
166
3 stars
91
2 stars
60
1 star
189
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Several reviews mentioned food being cold, stale, or poorly prepared, leading to dissatisfaction.
Technology Issues
The new AI ordering system received negative feedback for being slow and ineffective, causing frustration among customers.
Cleanliness
There were complaints about unsanitary conditions, including dirty floors and food safety concerns.
- MRMax ReamOct 15, 20251.0The new AI taking orders is pushy, talks over you, and tries to up-sell you at every step of your order. Whoever made these corpo dystopia choices, I hate you. In addition to that, I received the wrong drink, the nuggets were mushy and unpleasant, my fries were unsalted, and my burger was missing condiments. This experience would be an embarrassment to Dave Thomas.
- AKAndy KlareSep 25, 20251.0Rude and incompetent staff. Refused to give my son a orange hi-c I ordered instead of a juice box. I had to talk to a manager for this. And they were rude too. Horrible location. No customers there either. Not a good sign.
- MCMercy CrimmSep 22, 20251.0I mean its a Wendy's with wendys food so your getting what you are looking for there, but what really gives this location bad scores is they DO NOT make tea. Your options are soda, and tea from syrup 🤢. I know not everyone makes there decisions on whether or not they can get real tea but if you are anything like me, while I would usually never recommend McDonald's, the mcdonalds next door makes their tea very well.
- CLClayton LongworthSep 19, 20255.0Friendly staff Quick service Hot food
- JPJ PerrillSep 10, 20251.0The new AI drive thru technology is terrible and it took triple the amount of time to order 2 happy meals and a number 6. At one point there were 5 happy meals on the order. It was ridiculous.
Frequently Asked Questions About Wendy's
Is 270 And Sawmill Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 764-1618.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 270 And Sawmill Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday through Friday from 6:00 AM to 1:00 AM, and on Saturdays and Sundays from 6:30 AM to 1:00 AM.
Does this Wendy's offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is dining in available at this Wendy's?
Yes, dining in is available along with drive-thru, takeout, and delivery services where available.
How can I order from Wendy's for delivery or takeout?
You can order via the Wendy's app or online at order.wendys.com by selecting this location.
Where is this Wendy's located?
This Wendy's is located at 7170 Sawmill Rd., Columbus, OH 43235, USA.
Which nearby restaurants can I visit before or after eating at Wendy's?
Nearby restaurants include Olive Garden for Italian cuisine, McDonald's for fast food, Pardon My Cheesesteak for sandwiches, Roosters offering chicken and pizza, Taco Bell for Mexican food, and IHOP for breakfast and brunch.
Are there nearby attractions to visit around this Wendy's?
Yes, the Columbus Zoo and Zoobeezi Bay nearby is a great place to visit for family fun and water activities.
What nearby facilities can help customers visiting this Wendy's?
Nearby facilities include gas stations like Marathon and BellStores for fueling needs, car wash at Lawson Oil Co., and the New Market Shopping Center for convenient shopping.
How can I contact this Wendy's location for feedback or inquiries?
You can call the location directly at (614) 764-1618, contact Wendy's Customer Care via their website or phone at 888-624-8140, or use the online Customer Satisfaction Survey referencing your receipt details.