Wendy's

Reviews

• TK

  Tim Kaiser

  Dec 22, 2025
  1.0
  Slowest wait in a drive through ive ever had at a Wendy's. Waited on the car in front of me to get their food for 8 minutes and another 10 to get my food after paying at the window.
• JS

  Jessica Springer

  Dec 21, 2025
  1.0
  I come daily, and everything is wrong today. The young man was rude at the window. I just need the sandwich made correct
• MF

  Misty Fields

  Dec 14, 2025
  1.0
  don't ever expect to get what you ordered here because i never do
• CT

  Chastity Taylor

  Dec 13, 2025
  1.0
  I want to preface this by saying I’ve NEVER asked a fast food restaurant for a refund or posted a negative review, but my most recent visit to Wendy’s warrants this action. On the evening of 12/12/25, my husband and I visited Wendy’s store 1174 (7170 Sawmill Rd. Columbus, OH 43235). We used the app to order our food and picked up through the drive thru. We had to wait for the order, which was no problem, and I will admit the food was piping hot when received. However, once we got home to eat, everything went downhill. Both of our sandwiches were inedible. My asiago chicken club was extremely tough – to the point of being unchewable. I’ve never experienced anything like this with chicken. His burger was covered in old, brown, slimy lettuce (by that point, the cheese and lettuce melted together and couldn’t even be wiped off to salvage the food). Anyone who has thrown out old lettuce knows the distinct smell that comes along with it – this is what the burger smelled like when unwrapped. I then called the store and asked to speak with a manager (around 9:30 PM). A young man named Ethan answered and immediately stated he was the manager. I explained the issue; he apologized and wrote my information down for a comped meal. 15 mins later, a woman called back and reported Ethan was not the manager, was unable to comp the meals, and asked what the issue was with my food. I explained the story again and by that point, requested a refund. She reported that a receipt would be in the store, but we had to physically come in to claim the refund. All in all, this was such a negative and disgusting experience that it warranted a review and requesting a refund.
• CP

  Collin Parrill

  Dec 12, 2025
  2.0
  The AI is awful for ordering. They nickel and dime you for everything like sauce for fries.

Frequently Asked Questions About Wendy's