Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
There are mixed reviews about staff behavior, with some customers praising friendly service while others report rudeness and poor attitudes.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and tasty meals, while others received cold or poorly prepared items.
Service Speed
Many customers experienced slow service, particularly during busy times, with complaints about long wait times in both drive-thru and dining areas.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention issues with cleanliness during busy periods.
Order Accuracy
There are frequent complaints about incorrect orders, with customers receiving wrong items or missing components.
KA
kalu aja
Nov 8, 2025
5.0
Wendy beef taste better, make sure to ask for rewards, reduce your bill
BB
Bob Not Quite The Builder
Oct 22, 2025
1.0
Rude staff.
IJ
irene jackson
Sep 22, 2025
5.0
Food was fresh.. fries were out.. just suck that they charge .50 for extra sauce
KC
Ken Cruz
Aug 27, 2025
5.0
It wasn’t busy here. My food was served quickly and it was as expected. I must note that a young man was cleaning around the dining area when I walked in and returned to continue his cleaning after my meal was served. It was great to see an ambitious young man take pride in his work. I eventually found out that he was the manager, Kaleb. Great job!
TC
Taylor C
Aug 25, 2025
1.0
Came here to try the new sause from wendys (Wednesday collab)
You can order nuggets but they wont let you get the new sause without me paying extra while ordering 16 nuggets 😆
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 781-0741.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 8585 Lyra Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 8585 Lyra Drive?
The drive-thru is open from 6:30 AM to midnight Monday through Friday, and from 7:00 AM to midnight on weekends.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Columbus, OH serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery near me?
You can check delivery availability via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's at 8585 Lyra Drive open currently?
Yes, this location is open and committed to serving customers every day.
Where can I find Wendy's menu and pricing for this location?
Menu pricing varies by location. For this Wendy's, visit order.wendys.com or use the mobile app, select the location, and prices will be shown for each item.
How can I provide feedback or contact the Wendy's at 8585 Lyra Drive?
You can contact Customer Care via the Live Chat or message on the Contact page, call 888-624-8140, or directly call this location at (614) 781-0741.
What nearby restaurants can I visit around Wendy's at 8585 Lyra Drive?
Nearby dining options include Chick-fil-A, Max & Erma's, MacKenzie River Pizza, Grill & Pub, A&W Restaurant, and Garden Grille Restaurant and Bar, giving you a variety of choices before or after Wendy's.
Are there nearby shopping options close to Wendy's on Lyra Drive?
Yes, nearby you can find Polaris Fashion Place, Tangible Collective, Brookstone, Disney Store, and GameStop at the mall for shopping before or after your meal.
What nearby hotels are available near this Wendy's location?
Nearby accommodations include Extended Stay America and Hilton Garden Inn Columbus/Polaris, ideal for guests visiting Wendy's or the area.