Wendy's

3.5
1323 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8585 Lyra Drive, Columbus, OH
43240, United States

Hours

Reviews

3.5
1,323 reviews
5 stars
475
4 stars
320
3 stars
190
2 stars
98
1 star
240

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

There are mixed reviews about staff behavior, with some customers praising friendly service while others report rudeness and poor attitudes.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and tasty meals, while others received cold or poorly prepared items.

Service Speed

Many customers experienced slow service, particularly during busy times, with complaints about long wait times in both drive-thru and dining areas.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mention issues with cleanliness during busy periods.

Order Accuracy

There are frequent complaints about incorrect orders, with customers receiving wrong items or missing components.
  • KA
    kalu aja
    Nov 8, 2025
    5.0
    Wendy beef taste better, make sure to ask for rewards, reduce your bill
  • BB
    Bob Not Quite The Builder
    Oct 22, 2025
    1.0
    Rude staff.
  • IJ
    irene jackson
    Sep 22, 2025
    5.0
    Food was fresh.. fries were out.. just suck that they charge .50 for extra sauce
  • KC
    Ken Cruz
    Aug 27, 2025
    5.0
    It wasn’t busy here. My food was served quickly and it was as expected. I must note that a young man was cleaning around the dining area when I walked in and returned to continue his cleaning after my meal was served. It was great to see an ambitious young man take pride in his work. I eventually found out that he was the manager, Kaleb. Great job!
  • TC
    Taylor C
    Aug 25, 2025
    1.0
    Came here to try the new sause from wendys (Wednesday collab) You can order nuggets but they wont let you get the new sause without me paying extra while ordering 16 nuggets 😆

Frequently Asked Questions About Wendy's

Is 8585 Lyra Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.