Wendy's

3.8
1136 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8450 N High St, Columbus, OH
43235, United States

Hours

Reviews

3.8
1,136 reviews
5 stars
487
4 stars
294
3 stars
166
2 stars
69
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers express frustration with incorrect orders and missing items, indicating a lack of consistency in order fulfillment.

Food Quality

Feedback on food quality varies, with some customers enjoying the meals while others report issues with freshness and preparation.

Cleanliness

While some reviews mention cleanliness, others highlight issues such as dirty bathrooms and unkempt dining areas.

Management Issues

Several reviews point to poor management practices, including handling of customer complaints and staff behavior.
  • SC
    St C
    6 days ago
    3.0
    Dine in and not busy with drive thru. I stood at the front to order with several people looking at me trying to decide amongst themselves, who would wait on me. The person walking around the eating area cleaning and doing trash helped me. The food was ok.
  • DN
    Derick Nowlin
    Dec 20, 2025
    5.0
    Night staff at this Wendy’s is absolute top tier. I come here often, sometimes late at night shortly before closing, and they always tend to me promptly, and with a smile. This is the best Wendy’s I’ve ever been to, and everyone that works the night shift deserves a raise.
  • BS
    Brittany Shalash
    Nov 16, 2025
    1.0
    Went to this location for breakfast, the lady at the window was very rude. I used the $2 off coupon and she huffed about having to scan it, then took my card and left the window area for close to 3 minutes and my husband asked for a receipt and she didn’t provide one but she quickly shut the window and left.
  • DA
    Dee Anderson
    Nov 4, 2025
    5.0
    Always good burgers.
  • RB
    Richie B
    Nov 1, 2025
    2.0
    Not as friendly as we are used to.

Frequently Asked Questions About Wendy's

Is Lazelle Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 8450 N High St?

The drive-thru is open daily from 6:00 AM to 1:00 AM.