Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on staff friendliness, with some praising individual employees while others reported rudeness and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders, with many customers noting that their requests were not fulfilled properly.
Food Quality
Inconsistent food quality reported, with some customers receiving cold or poorly prepared items, while others enjoyed their meals.
Cleanliness
Some customers noted cleanliness in the dining area and restrooms, while others reported issues with food hygiene and cleanliness.
Wait Times
Long wait times reported, especially during busy hours, with some customers leaving without receiving service.
BS
Brittany Shalash
Nov 16, 2025
1.0
Went to this location for breakfast, the lady at the window was very rude. I used the $2 off coupon and she huffed about having to scan it, then took my card and left the window area for close to 3 minutes and my husband asked for a receipt and she didn’t provide one but she quickly shut the window and left.
DA
Dee Anderson
Nov 4, 2025
5.0
Always good burgers.
RB
Richie B
Nov 1, 2025
2.0
Not as friendly as we are used to.
BB
Brian
Oct 9, 2025
2.0
After checking my order and found that my sauce was missing for the nuggets I told the front desk who was this Mexican lady that I don’t have the sauce. I kid you not she started to DIG THRU MY BAG and ask what sauce, which I answered the hot sauce, and then she feel the need to look at the receipt one more time. Why? Because you don’t trust me? She then gave me the sauce with no apology. When I asked her for another one she said “50 cents.” I’ve never had a staff ask me to pay for an extra sauce. This is unacceptable customer service. DO NOT go to this Wendy’s until the staff here is replaced.
AW
Adam White
Oct 8, 2025
1.0
After spending two hours in traffic I thought I'd save time and order through the app. By the time I got to Wendy's I really needed to use the restroom, so I went inside. After leaving the restroom the line at the drive through was 10 cars long so I went to the counter to pick up my order rather than through the drive through option I selected in the app. The manager refused to give me my order and told me I had to go through the drive thru. When I got back out to my car the drive-thru line was even longer and I had to wait an additional 10 minutes before I could collect my order. She could have just handed it to me when I was inside. This Wendy's generally has better food than some of the others, but this is just ridiculous making someone wait when they are right there and there is no line inside and an extremely long line in the drive-thru.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 847-0020.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lazelle Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 8450 N High St?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout.
How can I place an online order for pickup or delivery from this Wendy's?
You can order via the Wendy's app or at order.wendys.com and select this location.
What payment methods are accepted at Wendy's 8450 N High St?
They accept American Express, cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 8450 N High St for feedback or inquiries?
Call (614) 847-0020 or visit the Wendy's Contact page online; customer care is available via phone and live chat.
Where can I find nutrition and allergen information for Wendy's menu items?
Visit the Wendy's online menu or mobile app and select the "Nutrition & Allergens" link on each menu item; posters are also available in-restaurant.
What nearby food options are available around Wendy's at 8450 N High St?
Nearby restaurants include Taco Bell and Tim Hortons, offering Mexican food and coffee respectively, for additional dining choices.
Are there nearby convenience stores or gas stations near Wendy's at 8450 N High St?
Yes, United Dairy Farmers, Shell, and truenorth provide gas, convenience items, and ice cream close by, convenient for quick stops before or after your meal.
What nearby services can customers access while visiting Wendy's at 8450 N High St?
Customers can access banking services at PNC ATM, car rental at Enterprise Rent-A-Car, and veterinary urgent care at PAWS Veterinary Urgent Care nearby.