Wendy's

3.6
2013 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
799 S. High Street, Columbus, OH
43206, United States

Hours

Reviews

3.6
2,013 reviews
5 stars
811
4 stars
465
3 stars
275
2 stars
115
1 star
347

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, with several instances of poor customer service and long wait times.

Food Freshness

While some customers praised the food for being hot and fresh, others complained about receiving cold or improperly prepared items.

Cleanliness

Numerous reviews highlighted the dirty conditions of the restaurant, including sticky floors and unclean dining areas.

Order Accuracy

A significant number of customers experienced issues with incorrect orders or missing items, leading to frustration.

Management Issues

Several reviews suggested a need for better management and staff training to improve overall service and cleanliness.
  • LH
    Lindsey Hutslar
    Nov 1, 2025
    1.0
    I wish I could share details on their food, but unfortunately despite their posted hours being listed as until 2 AM when we arrived in the drive thru at 1:25 we were told it was door dash pick up only and we’re not allowed to order.
  • _F
    _ FernandoTheGreat67
    Oct 29, 2025
    5.0
    Very nice lady at the window helped me fix my order. : )
  • AA
    Ashley
    Oct 23, 2025
    5.0
    The service was fast and super friendly. Food was fresh and cheap.
  • JS
    J Shelldog
    Oct 14, 2025
    5.0
    Always perfect. Hot and fresh. Dave's double is the best in the business. Fries are always on point.
  • AC
    Amy Cremeans
    Oct 4, 2025
    1.0
    The food is hot and good, the store is clean. However, the young lady there have handing out food for lunch today (10/4/25) is not happy to be at work trust and it shows. From her obvious annoyance at the man asking if she spoke Spanish, annoyed at people needing the restroom, annoyed at people ordering at your counter, but on top of all that there’s not even communication, outside of spouting out the door code numbers. No thank you for coming or anything similarly cordial. If you love Wendy’s, just past this one. There’s more to working at a restaurant, including fast food, then just getting the food out fast.

Frequently Asked Questions About Wendy's

Is 799 S. High St. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.