Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
2,337 reviews
5 stars
874
4 stars
521
3 stars
412
2 stars
168
1 star
362
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking an excessive amount of time to fulfill.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold, stale, or poorly prepared items.
Customer Service
There were numerous complaints about rude or unprofessional staff, contributing to a negative customer experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
- JHJoi Hill1 day ago1.0i’d give a zero if i could they ran out of my salad and instead of telling me they just let me drive off. i got all the way home until i realized i drove all the way back just for them to say i can’t get it and i couldn’t receive a refund because i ordered on the app very disappointed in the customer service the ppl didn’t even say you’re welcome when i said thank you just weird all around i will not be returning to this location
- AEAndrew EkbergJan 4, 20261.045 minutes to get through 5-6 cars in the drive thru. This Wendy's is a joke.
- SOShawn O’HaraDec 24, 20251.0Showed up at Wendy’s at 7:25 To sit in line for 20 minutes at the drive-through then to be told they’re not gonna serve me even though they close at 8 PM. I’m thoroughly disgusted. I was trapped in their drive-through for 20 minutes just to be told no and before they even close. It’s currently 7:48 PM and I’m making this review
- MSMakayla SullivanDec 20, 20251.0I must express my dissatisfaction with the current location. On numerous occasions, I have encountered issues with the accuracy of my food orders. It appears that either items are omitted, mistakenly included, or the type of nuggets provided deviates from the requested variety. Furthermore, the establishment consistently exhibits a state of disarray upon my arrival to place an order. Never ordering from this location again!!!
- MHMichael HaynesDec 20, 20255.0I really enjoyed my meal today. The burger, fries, and chicken nuggets were all served hot and fresh. The fries were perfectly crispy and fully cooked, not raw at all. Everything tasted delicious and satisfying.
Frequently Asked Questions About Wendy's
Is 1054 E. Broad St. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 1054 E. Broad St.?
The drive-through at Wendy's 1054 E. Broad St. is open Monday to Friday from 5:30 AM to midnight, and on weekends from 7:00 AM to midnight.
Does Wendy's at 1054 E. Broad St. serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit, classic sandwiches, coffee and sides.
Is delivery available for Wendy's near me in Columbus, OH?
Delivery availability can be checked through the Wendy's app or at order.wendys.com by entering your delivery address to see if delivery is offered in your area.
How can I provide feedback or contact the Wendy's at 1054 E. Broad St.?
You can contact Wendy's Customer Care via their Live Chat or phone at 888-624-8140, fill out a customer satisfaction survey with your receipt details, or call the location directly at (614) 251-8461.
What payment options are accepted at Wendy's 1054 E. Broad St.?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods at this location.
Where can I find the menu and pricing for Wendy's at 1054 E. Broad St.?
Menu and pricing details are available at menu.wendys.com and order.wendys.com after selecting the specific Wendy's location.
What nearby points of interest can I visit when going to Wendy's on E. Broad St.?
Nearby places include Broad Street Christian Church, Clinic Pharmacy, and Columbus Institute for Contemporary Journalism, which you might visit before or after your meal.
How can the nearby Clinic Pharmacy benefit a Wendy's customer?
If you need to pick up prescriptions or health products, Clinic Pharmacy near Wendy's provides convenient access for quick stops during your visit.
Are there any nearby legal services close to Wendy's at 1054 E. Broad St.?
Yes, Bankruptcy Attorney Mark Albert Herder and Mark Albert Herder legal services are located nearby, useful if you have legal needs in the area.
Where can I download the Wendy's app to order ahead for the 1054 E. Broad St. location?
You can download the Wendy's app from the Apple App Store at https://apps.apple.com/us/app/wendys/id540518599 to order ahead and enjoy quick service.