Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
2,317 reviews
5 stars
865
4 stars
521
3 stars
413
2 stars
165
1 star
353
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several customers complained about the quality of food, including cold, stale, or improperly cooked items, leading to dissatisfaction.
Customer Service
There were numerous mentions of rude or unprofessional staff, contributing to a negative customer experience.
Cleanliness
The location was criticized for poor cleanliness, including dirty dining areas and unsanitary conditions.
- KWKevin WhiteNov 16, 20251.0The absolute worst Wendy’s. Always busy and extremely slow. Food is always cold.
- JHJ.R. HoopletonNov 14, 20251.0It's hilarious to watch this once great Fast food company cut every corner, chase every dollar, and In the process eradicate any sense or loyalty, hometown pride or nostalgia. Dave Thomas is rolling over in his grave at his poorly run the corporate stores are and how little anyone cares about anything. Avoid this location look the plague. Long wait times, no receipts when they screw up your order and confrontatioal managers when you try and rectify the situation. This location is so bad I'm giving up on Wendy's in general, and I used to build them for a living. What a joke.
- JHJon HolubNov 12, 20252.0The kitchen and prep area (which can be seen by customers ordering)was filthy. Dave would roll over in his grave if he seen this.
- DDD (D)Nov 4, 20252.0The food is fine but the service is terrible (at least in the evening). It is the slowest fast food experience and this is over several visits. I’d advise going elsewhere.
- BWBrandon Lee WyattOct 31, 20251.0Whoever the short black girl is with the Mickey Mouse hair, she is so rude. She does not know how to talk to customers or her coworkers. Everyone being so calm she act like the whole world is against her or something. Maybe she needs a hug or a frosty. I’m not sure. Made me uncomfortable in there though.
Frequently Asked Questions About Wendy's
Is 1054 E. Broad St. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 251-8461.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1054 E. Broad St. Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 1054 E. Broad St.?
The drive-through at Wendy's 1054 E. Broad St. is open Monday to Friday from 5:30 AM to midnight, and on weekends from 7:00 AM to midnight.
Does Wendy's at 1054 E. Broad St. serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit, classic sandwiches, coffee and sides.
Is delivery available for Wendy's near me in Columbus, OH?
Delivery availability can be checked through the Wendy's app or at order.wendys.com by entering your delivery address to see if delivery is offered in your area.
How can I provide feedback or contact the Wendy's at 1054 E. Broad St.?
You can contact Wendy's Customer Care via their Live Chat or phone at 888-624-8140, fill out a customer satisfaction survey with your receipt details, or call the location directly at (614) 251-8461.
What payment options are accepted at Wendy's 1054 E. Broad St.?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods at this location.
Where can I find the menu and pricing for Wendy's at 1054 E. Broad St.?
Menu and pricing details are available at menu.wendys.com and order.wendys.com after selecting the specific Wendy's location.
What nearby points of interest can I visit when going to Wendy's on E. Broad St.?
Nearby places include Broad Street Christian Church, Clinic Pharmacy, and Columbus Institute for Contemporary Journalism, which you might visit before or after your meal.
How can the nearby Clinic Pharmacy benefit a Wendy's customer?
If you need to pick up prescriptions or health products, Clinic Pharmacy near Wendy's provides convenient access for quick stops during your visit.
Are there any nearby legal services close to Wendy's at 1054 E. Broad St.?
Yes, Bankruptcy Attorney Mark Albert Herder and Mark Albert Herder legal services are located nearby, useful if you have legal needs in the area.
Where can I download the Wendy's app to order ahead for the 1054 E. Broad St. location?
You can download the Wendy's app from the Apple App Store at https://apps.apple.com/us/app/wendys/id540518599 to order ahead and enjoy quick service.