Wendy's

3.6
1717 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1460 Harrisburg Pike, Columbus, OH
43223, United States

Hours

Reviews

3.6
1,717 reviews
5 stars
612
4 stars
412
3 stars
298
2 stars
124
1 star
271

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers consistently noted slow service times, especially during peak hours, with long waits at the drive-thru.

Food Quality

There were mixed reviews on food quality, with some praising freshness while others complained about stale or improperly prepared items.

Customer Service

Customer service experiences varied widely, with some employees being friendly and helpful, while others were described as rude or inattentive.

Cleanliness

Several reviews raised concerns about cleanliness, particularly regarding food handling and overall hygiene practices.
  • HT
    Hiram Thomas
    Oct 25, 2025
    1.0
    Ordered 2 baconator and no bacon on sandwiches
  • BG
    Barbara Gillespie
    Oct 16, 2025
    1.0
    The bacon jr cheese burger was dry as heck ! There was 1 slice of bacon on it! I asked for no tomatoes and there was on there tomatoes! I’m allergic to them! I got them he biggie bag deal I asked for sauces didn’t get any! They when I ask the lady she said they have to charge ! But I didn’t get any for my nuggets at all! She still said she has to charge I told her forget it. What is going on here? Courbet eat the burger and then no sauces for the nuggets ! My meal and my daughters was a waste!
  • RE
    Ricky Edwards
    Sep 29, 2025
    1.0
    It's unfortunate this place is still in business.
  • BN
    Brad Nunya
    Sep 28, 2025
    1.0
    I ordered a double stack mayo only and a strawberry lemonade with no ice. Somehow they messed up both things. Don't waste your money. Go somewhere else
  • KG
    Krishawn Gore
    Sep 27, 2025
    1.0
    HORRIBLE CUSTOMER SERVICE !!!!! Took me 35 minutes with 6 workers to get my door dash!!!!!! To deliver !!!!! This is insane!!!!

Frequently Asked Questions About Wendy's

Is Harrisburg Pike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.