Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of friendly and rude service, with some employees being dismissive or unhelpful.
Order Accuracy
Multiple reviews mentioned incorrect orders and issues with mobile orders, leading to frustration among customers.
Food Quality
Feedback on food quality was inconsistent, with some praising fresh and hot meals while others complained about cold or poorly prepared food.
Cleanliness
The restaurant was noted to be clean and well-maintained, contributing positively to the dining experience.
Staff Attitude
Several reviews highlighted negative attitudes from staff, particularly during busy times, impacting customer satisfaction.
JM
Jennifer Michael
Nov 14, 2025
1.0
I ordered food via doordash, when u got my food I started eating a bacon egg and cheese burrito and to my surprise I pulled out a peice of plastic on my 3rd bite I nearly chocked would have had I not had my mother helping pat my back to cough it back up completely disgusted!! Tried to post a pic but it wont allow me
TB
Tequila Boggess
Oct 28, 2025
1.0
Worst place to DoorDash ! I didn’t get my whole order and was told there was nothing they could do about it
SR
Stephanie Roetting
Oct 27, 2025
5.0
You can never go wrong with Wendy's, though they did mess my order up - i ordered the chicken blt bag with no cheese, and got a jr bacon cheeseburger.
MB
Miguel Agel Bobadilla
Oct 22, 2025
2.0
The workers don't greet you, they give you things, they almost throw them at you, I opted for number 2. They put so much salt on the meat that I couldn't even enjoy my burger, I almost vomited.
BM
brian Muncy
Oct 17, 2025
1.0
Do not use the mobile order at this location! I placed a mobile order here and when I went to pick it up they said the payment failed and refused to give me the food. I tried to show them where it was approved in the Wendy’s app and via Apple Pay but they would not even look. He said it was an issue to take up with my bank. I then called Wendy’s customer support and they were able to determine there were NO problems with the mobile order and the payment was in fact valid and processed. The representative did provide a credit greater than the original purchase but I was still unable to get the food I had paid for. This is theft plan and simple. The worker in the store was also extremely rude and dismissive to my concerns. I would avoid this location as it is not indicative of Wendy’s normal business. This location has permanently lost a customer over a $6 order. Absolutely pathetic!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 421-1277.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does King & Olentangy Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 1483 Olentangy River Rd, Columbus, OH?
The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's at 1483 Olentangy River Rd currently open?
Yes, Wendy's at this location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, they serve breakfast including sandwiches, combos, coffee, and sides available through the app or website.
Can I order food online or via an app from this Wendy's?
Yes, you can place orders online at order.wendys.com or through the Wendy's mobile app for pickup, delivery, or dine-in.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in each restaurant.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's customer care via live chat, call 888-624-8140, or directly call the location at (614) 421-1277. Feedback may also be submitted via their customer satisfaction survey online.
Which nearby coffee shops can I visit before or after dining at Wendy's?
Nearby coffee shops include Tim Hortons, Crimson Cup Coffee & Tea Grandview Heights, and Buckeye Hall of Fame Cafe, ideal for grabbing coffee or a snack with easy access from Wendy's.
Are there hotels close to Wendy's at 1483 Olentangy River Rd for travelers?
Yes, nearby hotels include Varsity Inn OSU South, Olentangy Motor Inn, Indus Hotels, and SpringHill Suites by Marriott Columbus OSU, providing convenient lodging options near Wendy's.
What other dining options are near this Wendy's location?
Nearby restaurants include Bob Evans for American cuisine, DiBella's Subs for sandwiches, Brenz Pizza Co. Columbus for Italian food, and Zoup! for soups and sandwiches, offering variety for customers.