Wendy's

3.9
1554 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1483 Olentangy River Rd., Columbus, OH
43212, United States

Hours

Reviews

3.9
1,554 reviews
5 stars
659
4 stars
420
3 stars
247
2 stars
94
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some employees being dismissive or unhelpful.

Order Accuracy

Multiple reviews mentioned incorrect orders and issues with mobile orders, leading to frustration among customers.

Food Quality

Feedback on food quality was inconsistent, with some praising fresh and hot meals while others complained about cold or poorly prepared food.

Cleanliness

The restaurant was noted to be clean and well-maintained, contributing positively to the dining experience.

Staff Attitude

Several reviews highlighted negative attitudes from staff, particularly during busy times, impacting customer satisfaction.
  • JM
    Jennifer Michael
    Nov 14, 2025
    1.0
    I ordered food via doordash, when u got my food I started eating a bacon egg and cheese burrito and to my surprise I pulled out a peice of plastic on my 3rd bite I nearly chocked would have had I not had my mother helping pat my back to cough it back up completely disgusted!! Tried to post a pic but it wont allow me
  • TB
    Tequila Boggess
    Oct 28, 2025
    1.0
    Worst place to DoorDash ! I didn’t get my whole order and was told there was nothing they could do about it
  • SR
    Stephanie Roetting
    Oct 27, 2025
    5.0
    You can never go wrong with Wendy's, though they did mess my order up - i ordered the chicken blt bag with no cheese, and got a jr bacon cheeseburger.
  • MB
    Miguel Agel Bobadilla
    Oct 22, 2025
    2.0
    The workers don't greet you, they give you things, they almost throw them at you, I opted for number 2. They put so much salt on the meat that I couldn't even enjoy my burger, I almost vomited.
  • BM
    brian Muncy
    Oct 17, 2025
    1.0
    Do not use the mobile order at this location! I placed a mobile order here and when I went to pick it up they said the payment failed and refused to give me the food. I tried to show them where it was approved in the Wendy’s app and via Apple Pay but they would not even look. He said it was an issue to take up with my bank. I then called Wendy’s customer support and they were able to determine there were NO problems with the mobile order and the payment was in fact valid and processed. The representative did provide a credit greater than the original purchase but I was still unable to get the food I had paid for. This is theft plan and simple. The worker in the store was also extremely rude and dismissive to my concerns. I would avoid this location as it is not indicative of Wendy’s normal business. This location has permanently lost a customer over a $6 order. Absolutely pathetic!

Frequently Asked Questions About Wendy's

Is King & Olentangy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.