Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality varied significantly, with some praising the staff for being friendly and efficient, while others reported rude behavior and poor service.
Food Freshness
Many customers appreciated the freshness and quality of the food, noting that it was often hot and well-prepared, although some reported receiving cold or undercooked items.
Order Accuracy
There were mixed reviews regarding order accuracy; while some customers received their orders correctly and promptly, others experienced issues with incorrect items or missing components.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
Atmosphere
The atmosphere received mixed feedback, with some customers enjoying the friendly vibe while others found it too corporate or dated.
SH
Shannon Sells Homes
Nov 4, 2025
3.0
The baked potato was really good, however the asiago chicken was not. It tasted like they changed brands and this chicken is no good. It was hard and very dry.
RT
Ryon Thro
Oct 19, 2025
1.0
Worst service I've ever!! Bought a fusion brownie swirl Shake.... and when I asked her to mix it up for me more and she told me this is what it comes like... these are not the same... #Fireher #dirtypeople
BA
Beth Axe
Oct 18, 2025
5.0
Super quick service, hot fresh food and really awesome kind staff!
CS
Chris Smith
Oct 17, 2025
1.0
Was told they couldn’t do my burger without a bun. Because “we don’t have that anymore”. Apparently, their burgers are premade and microwaved idk.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 478-2686.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does North Cassady Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the standard operating hours for the Wendy's at 1490 N. Cassady Ave, Columbus?
The Wendy's at 1490 N. Cassady Ave, Columbus operates daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location has a drive-thru open daily from 6:00 AM to 1:00 AM.
Is breakfast served at the Wendy's in Columbus, OH?
Yes, breakfast is served at this Wendy's location, including a variety of breakfast combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app for convenient ordering and delivery options.
How can I provide feedback or contact the Wendy's on North Cassady Avenue?
You can reach out via their Contact page, call (614) 478-2686, use the Customer Care live chat, or complete their Customer Satisfaction Survey online.
Are there other fast food or dining options near Wendy's at 1490 N. Cassady Ave?
Yes, nearby dining options include Donatos Pizza, China Buffet, Jimmy John's, Burger King, McDonald's, Subway, Tim Hortons, and LYFE Kitchen and Kocktails lounge and bar.
Are there convenience stores or gas stations near this Wendy's location?
Nearby convenience stores and gas stations include Sheetz, Speedway, and Turkey Hill Minit Markets, perfect for quick stops alongside your Wendy's visit.
Where can customers find ATMs or financial services near Wendy's on North Cassady Ave?
Customers can access ATMs from PNC, Chase, and LibertyX Bitcoin ATM nearby, as well as money transfer services from Western Union.
Are there hotels or accommodations near Wendy's for travelers?
Yes, nearby accommodations include Best Western Port Columbus, Comfort Suites Columbus Airport, Country Inn & Suites by Radisson, and Courtyard Columbus Airport Hotel.