Wendy's

3.8
943 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1600 Georgesville Square Dr, Columbus, OH
43228, United States

Hours

Reviews

3.8
943 reviews
5 stars
404
4 stars
224
3 stars
135
2 stars
57
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising fast and friendly staff while others experienced long waits and rude interactions.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and problems with the automated ordering system.

Food Temperature

Several customers noted that food was often served cold or not fresh, impacting their overall satisfaction.

Cleanliness

Feedback indicated concerns about cleanliness, particularly in the dining area and food preparation practices.

Management Issues

Some reviews mentioned unprofessional behavior from management and staff, affecting the overall customer experience.
  • IR
    Isis Rudolph
    Nov 17, 2025
    2.0
    Sometimes people with disabilities need a drive-thru. I went there today. My stomach was not hurting before I went in afterwards it was there was a smell or odd taste to the turkey meat and my stomach increasingly was hurting as I ate it. It lacked freshness overall.
  • TM
    Tracy Messmer
    Nov 16, 2025
    1.0
    The food was old . You should never serve a customer an old dried out breakfast sandwich. This location is terrible. I gave it another try and still it sucks. Do better...
  • MN
    Michael & Kristine Niethammer
    Nov 13, 2025
    2.0
    We placed our order at the board and your crew screwed up our sandwiches which we paid good money for!!! Baconators with no bacon or condiments on both of them. An Asiago Chicken sandwich and received the dollar value chicken sandwich. Ordered a Sniickerdoodle frosty and got the Carmel only one. My fault for not double checking your work!
  • ED
    Ezra Devor
    Nov 1, 2025
    1.0
    had a disappointing experience at this Wendy’s (1600 Georgesville Square Dr). The cashier, Dashar, told me he couldn’t apply my Wendy’s Rewards, so I lost the $2 off I should have received for my combo. When I tried to explain that the reward was valid and showing in my app, he was rude and argumentative instead of helpful. I’ve worked for Wendy’s before and know how the system works, so I found this very unprofessional and frustrating. It seems like the staff here need better training on how to handle rewards and customer service. I’d really like management to look into this because it doesn’t reflect well on the brand.
  • SS
    Splex
    Oct 13, 2025
    5.0
    The food is whatever. I expect fast food to be mid at best, however the goal is hot and fresh fries. They usually do a decent job, however it'll come and go. What really stands out is just the service, very fast, friendly, in and out. Love coming to this location

Frequently Asked Questions About Wendy's

Is 1600 Georgesville Square Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.