Wendy's

3.6
1622 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3090 E Main St, Columbus, OH
43209, United States

Hours

Reviews

3.6
1,622 reviews
5 stars
603
4 stars
359
3 stars
290
2 stars
121
1 star
249

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and lack of attention to detail.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and poor attitudes.

Food Quality

Food quality varied, with some customers enjoying fresh meals while others received cold or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms.

Wait Times

Long wait times were frequently mentioned, especially in the drive-thru, leading to customer frustration.
  • TT
    TheBearForge
    Nov 17, 2025
    1.0
    Do not go in! The inside register is in charge online orders so after waiting 10 minutes as the only one in line I was told no one would take my order for a while longer… I went trough the drive thru and had my order in 3 minutes as the 4th person in line…
  • LF
    luna gets food
    Nov 12, 2025
    1.0
    order is never right. tonight went to get food, was told they were only taking doordash orders from drivers so they could catch up. truly a complete waste of time.
  • JW
    Jaelyn Williams
    Nov 3, 2025
    1.0
    Sat in the drive through for at least more than thirty minutes. People before us received their food first, and walk-ins that came way after us also received their food first. Last time my family and I will EVER enjoy Wendy’s again. Terrible service. It’s a shame the food quality doesn’t match the service quality. Train your employees better.
  • GM
    Germ Marteina
    Nov 1, 2025
    1.0
    Walked up and a worker was smoking out front, came inside and took my order. When he handed me my bag of food, the bag smelled like heavy Black and Mild cigar smoke ..smh I threw my food away outside and will never return. Charging that $14 to the Game
  • PO
    Phoenix Oplinger
    Oct 19, 2025
    1.0
    I’ve given this Wendy’s multiple chances—both through DoorDash and in person—and they never seem to get the order right. Something is always missing or incorrect, no matter what I order or how simple it is. The food itself is fine when it’s right, but the consistency and attention to detail just aren’t there. If you order from here, just be prepared that something will probably be wrong

Frequently Asked Questions About Wendy's

Is Main + James Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.