Wendy's

3.6
1633 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3090 E Main St, Columbus, OH
43209, United States

Hours

Reviews

3.6
1,633 reviews
5 stars
604
4 stars
361
3 stars
291
2 stars
124
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and a lack of attention to detail.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Cleanliness

The restaurant was often described as dirty or poorly maintained, with specific mentions of unsanitary conditions.
  • RC
    ROSAURA Chavez
    3 days ago
    1.0
    I'm really frustrated with the service from your employees and the night shift manager. They are rude and don't care about customer satisfaction. I only asked them to sell me a #6 plain combo meal, and they refused. They threatened to call the police for my insistence on getting their combo meal service.
  • NS
    NGai Scriven
    6 days ago
    2.0
    The A.I. takes the orders, yet the workers still don’t all of the necessary items in the bag(s)
  • JC
    Joshua Corcoran
    Dec 27, 2025
    2.0
    I stopped in for a quick bit and the heat in the dining room wasn't working on a day it was below freezing outside. The staff were making lots of inappropriate jokes with lots of shouting. The food was good and hot but I couldn't feel my hands by the time we left. I hope they get this sorted out quickly for everyone including the staff.
  • KW
    Keegan Witt
    Dec 16, 2025
    1.0
    I lived near here, so the location was convenient, but I've never had a good experience at this location. Really slow service, running out of ingredients, etc. I used to drive to Gahanna instead even though the was down the street.
  • SS
    Saber
    Dec 16, 2025
    2.0
    I only have 30 minutes for lunch any given day. I asked for a simple combo, and from entering the building to FINALLY being given my food, i had waited 20 minutes. And they weren't even remotely busy. The staff here is disjointed and easily distracted by one another and all around lacking when it comes to proper customer service.

Frequently Asked Questions About Wendy's

Is Main + James Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for Wendy's drive-thru at 3090 E Main St, Columbus, OH?

The Wendy's drive-thru is open daily from 6:00 AM to midnight.