Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items.
Food Quality
Frequent complaints about cold, stale, or poorly prepared food.
Cleanliness
Numerous reviews highlighted unsanitary conditions, particularly in the bathrooms.
Customer Service
Mixed feedback on staff friendliness, with some praising helpful employees while others noted rudeness.
Service Speed
Customers experienced long wait times, especially in the drive-thru.
JN
John N.
Nov 1, 2025
1.0
Too untrained to take an order without AI helping. Said I would have to get used to using AI. I'll just go somewhere else.
RP
Robert Provence
Oct 31, 2025
1.0
Just horrible cold food dirty just all around won’t be coming back here
DM
Daniel Meade
Oct 29, 2025
2.0
It's been a while since I ate at a fast food restaurant.Prices are getting outrageous.
But when I go to one I want what I ordered. Order from the breakfast menu a number 2. o side. I got a biscuit and gravy first off. A number 2 is a sandwich with sausage. They gave me bacon.
My biscuit and gravy had no gravy.
GL
Gen L.F.
Oct 12, 2025
4.0
The AI system makes it hard.Take an accurate order so on friday , the first half of my order was missed and there was a delay in me making it back on time from lunch to work
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 876-3674.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2330 Westbrook Dr Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular hours of operation for this Wendy's location?
This Wendy's at 2330 Westbrook Dr, Columbus, OH is open from 5:30 AM to midnight Monday through Friday, and from 7:00 AM to midnight on weekends.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 2330 Westbrook Dr provides drive-thru service during its regular operating hours.
Can I order Wendy's food through an app or online?
Yes, you can order Wendy's via the official Wendy's app available on the App Store or through their online ordering site at https://order.wendys.com.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee and sides.
What payment methods are accepted at this Wendy's?
Wendy's at this location accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is there delivery available from this Wendy's?
Delivery is available where offered; check the Wendy's app or order.wendys.com and enter your address to confirm delivery availability.
How can I provide feedback or contact this Wendy's location?
You can contact the restaurant directly at (614) 876-3674, reach Wendy's customer care via their live chat or contact page, or complete a customer satisfaction survey online.
What nearby places can I visit before or after my meal at Wendy's?
Nearby places include Tim Hortons for coffee, Your CBD Store for wellness products, and Central Ohio Specialty Care if you need medical services.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include another Wendy's, Subway sandwich shop, and Tim Hortons cafe and coffee shop.
What nearby automotive services are available around Wendy's?
Automotive services near Wendy's include Heliport Windshield Repair and Professional Truck Washing Services.