Wendy's

3.5
729 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2330 Westbrook Dr, Columbus, OH
43228, United States

Hours

Reviews

3.5
729 reviews
5 stars
276
4 stars
158
3 stars
109
2 stars
53
1 star
133

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Frequent complaints about cold, stale, or poorly prepared food.

Cleanliness

Numerous reviews highlighted unsanitary conditions, particularly in the bathrooms.

Customer Service

Mixed feedback on staff friendliness, with some praising helpful employees while others noted rudeness.

Service Speed

Customers experienced long wait times, especially in the drive-thru.
  • JN
    John N.
    Nov 1, 2025
    1.0
    Too untrained to take an order without AI helping. Said I would have to get used to using AI. I'll just go somewhere else.
  • RP
    Robert Provence
    Oct 31, 2025
    1.0
    Just horrible cold food dirty just all around won’t be coming back here
  • DM
    Daniel Meade
    Oct 29, 2025
    2.0
    It's been a while since I ate at a fast food restaurant.Prices are getting outrageous. But when I go to one I want what I ordered. Order from the breakfast menu a number 2. o side. I got a biscuit and gravy first off. A number 2 is a sandwich with sausage. They gave me bacon. My biscuit and gravy had no gravy.
  • GL
    Gen L.F.
    Oct 12, 2025
    4.0
    The AI system makes it hard.Take an accurate order so on friday , the first half of my order was missed and there was a delay in me making it back on time from lunch to work
  • MF
    Martin F.
    Oct 6, 2025
    5.0
    Can't complain, everything was ok.

Frequently Asked Questions About Wendy's

Is 2330 Westbrook Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.