Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving incorrect or incomplete orders, leading to frustration and dissatisfaction.
Service Speed
Numerous reviews highlighted slow service, with long wait times in both the drive-thru and for mobile orders.
Food Quality
Customers frequently mentioned cold or poorly prepared food, with some describing it as inedible.
Customer Service
Several reviews noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Multiple customers described the restaurant as dirty, with unsanitary conditions reported in various areas.
EJ
Elionie Jean
Nov 2, 2025
1.0
I was really disappointed with my recent visit to this Wendy’s. My burger, fries, and nuggets were all served cold, and my drink came with no ice even though I didn’t request that. It felt like no care was taken in preparing the order. I hope management addresses this, because customers deserve fresh, properly prepared meals. Worse Wendy’s ever!! I contacted corporate. This place needs to be shut down. I am concerned about food safety and proper handling, as the food was served at a temperature that could pose a risk.
SW
Seth Wade
Oct 31, 2025
1.0
Literally had the window shut on me on the middle of asking a question about the order. I have been here many times and the order is literally never correct. Not sure how it stays in business or keeps it's employees. Seriously the worst fast food restaurant I've ever seen.
CR
Crystal Rustine
Oct 26, 2025
2.0
Waited 30 minutes in the drive thru. We did get all the correct items but fries were cold. They didn't have the apples slices we wanted. I should of trusted the reviews and gone down without he road to the other store 😔
SL
Scott Lee
Oct 14, 2025
1.0
There's always something wrong with the order at the store. And this time it was everything no bacon on my Baconator meet with dried what can I have been sitting there forever and got overcooked. Sandwich was smashed I couldn't even eat the burger it didn't look right. Fries were cold they just don't know what they're doing or don't care enough to do their job. This is way subpar for Wendy's I can't even blame the employees that's just bad management the manager must not even care. Really I can't even blame them. upper management is hiring the wrong help. This must be a franchise and not corporate. Definitely not eating at this store ever again. It's getting worse and worse at this location
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 235-4693.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mainliner Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2133 E. Livingston Ave.?
The drive-thru is open Monday to Friday from 6:00 AM to 1:00 AM, Saturdays from 7:00 AM to 1:00 AM, and Sundays from 7:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Delivery is available where offered; check availability by entering your address in the Wendy's app or website at order.wendys.com.
How can I provide feedback or contact this Wendy's?
You can contact Wendy's Customer Care via their website, call (614) 235-4693 for this location, or call 888-624-8140 for general inquiries.
Are there nearby coffee shops where I can go before or after visiting Wendy's?
Yes, Starbucks and Tim Hortons are nearby coffee shops where you can grab a coffee or snack before or after your Wendy's visit.
What nearby fast food options are available around this Wendy's?
Nearby fast food options include Popeyes® Louisiana Kitchen, Taco Bell, Subway, and Mr. Hero, providing variety if you're looking for different cuisine.
Where can I find automotive services near Wendy's?
Nearby automotive services include Bexley Car Care, Avenue Auto Repair, Katz Tires, and discount auto glass providers, convenient for vehicle needs while visiting.
Is there any nearby recreational or garden attraction around Wendy's?
Yes, the Bexley Community Gardens is nearby, offering a pleasant spot to visit before or after your meal at Wendy's.