Wendy's

3.1
1007 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2133 E. Livingston Ave., Columbus, OH
43209, United States

Hours

Reviews

3.1
1,007 reviews
5 stars
290
4 stars
196
3 stars
157
2 stars
74
1 star
290

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported receiving incorrect or incomplete orders, leading to frustration and dissatisfaction.

Service Speed

Numerous reviews highlighted slow service, with long wait times in both the drive-thru and for mobile orders.

Food Quality

Customers frequently mentioned cold or poorly prepared food, with some describing it as inedible.

Customer Service

Several reviews noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Multiple customers described the restaurant as dirty, with unsanitary conditions reported in various areas.
  • EJ
    Elionie Jean
    Nov 2, 2025
    1.0
    I was really disappointed with my recent visit to this Wendy’s. My burger, fries, and nuggets were all served cold, and my drink came with no ice even though I didn’t request that. It felt like no care was taken in preparing the order. I hope management addresses this, because customers deserve fresh, properly prepared meals. Worse Wendy’s ever!! I contacted corporate. This place needs to be shut down. I am concerned about food safety and proper handling, as the food was served at a temperature that could pose a risk.
  • SW
    Seth Wade
    Oct 31, 2025
    1.0
    Literally had the window shut on me on the middle of asking a question about the order. I have been here many times and the order is literally never correct. Not sure how it stays in business or keeps it's employees. Seriously the worst fast food restaurant I've ever seen.
  • CR
    Crystal Rustine
    Oct 26, 2025
    2.0
    Waited 30 minutes in the drive thru. We did get all the correct items but fries were cold. They didn't have the apples slices we wanted. I should of trusted the reviews and gone down without he road to the other store 😔
  • SL
    Scott Lee
    Oct 14, 2025
    1.0
    There's always something wrong with the order at the store. And this time it was everything no bacon on my Baconator meet with dried what can I have been sitting there forever and got overcooked. Sandwich was smashed I couldn't even eat the burger it didn't look right. Fries were cold they just don't know what they're doing or don't care enough to do their job. This is way subpar for Wendy's I can't even blame the employees that's just bad management the manager must not even care. Really I can't even blame them. upper management is hiring the wrong help. This must be a franchise and not corporate. Definitely not eating at this store ever again. It's getting worse and worse at this location
  • SS
    Sharon
    Oct 12, 2025
    2.0
    Service was so slow and unprofessional.

Frequently Asked Questions About Wendy's

Is Mainliner Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.