Wendy's

3.1
1013 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2133 E. Livingston Ave., Columbus, OH
43209, United States

Hours

Reviews

3.1
1,013 reviews
5 stars
293
4 stars
196
3 stars
156
2 stars
76
1 star
292

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, indicating a lack of attention to detail.

Food Quality

Several reviews mentioned cold or poorly prepared food, raising concerns about food safety and freshness.

Cleanliness

Customers frequently noted unsanitary conditions both in the dining area and behind the counter.

Management Issues

There were complaints about management practices, including staff shortages and lack of proper training.
  • FB
    Foster Beveridge
    Dec 31, 2025
    1.0
    Horrible! Ordered a cobb salad at 630 thru door dash and finally had to cancel it at 8 cause theydidnt have it when the driver got there. Never again!
  • PA
    Princess Amira2013
    Dec 12, 2025
    2.0
    Man this place needs shut down or stop offering delivery cause I never get the correct food and the food be nasty cold and taste old no matter what time of the day it is I’m disappointed I never received a refund from past order that was missing items I had to go into the store one time cause I spent to much money to just let it go this store should really stop doing delivery’s they really don’t care about the delivery customers
  • ZM
    Zack Martin
    Dec 5, 2025
    1.0
    Jusr waited 50 minutes for an uber in the drive thru. I asked after 30 mins if they even had the order and the rude woman at the window told me i could either wait until they felt like making it or go on about my business. Stay away from this place whatever you do
  • KD
    Kayla Dawn
    Dec 5, 2025
    2.0
    First off the lady in the window was rude as hell no hello how are you? Nothing that’s not how you do customer service. Secondly, I ordered a chicken Caesar salad. Everyone knows the ingredients that come in that salad. Why did I only get chicken and lettuce? I’m confused. Where is everything else that go in it I also asked for extra dressing at the speaker. Guess what I didn’t get and then had to repeat myself to the rude lady in the window to get the dressing.
  • EJ
    Elionie Jean
    Nov 2, 2025
    1.0
    I was really disappointed with my recent visit to this Wendy’s. My burger, fries, and nuggets were all served cold, and my drink came with no ice even though I didn’t request that. It felt like no care was taken in preparing the order. I hope management addresses this, because customers deserve fresh, properly prepared meals. Worse Wendy’s ever!! I contacted corporate. This place needs to be shut down. I am concerned about food safety and proper handling, as the food was served at a temperature that could pose a risk.

Frequently Asked Questions About Wendy's

Is Mainliner Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 2133 E. Livingston Ave.?

The drive-thru is open Monday to Friday from 6:00 AM to 1:00 AM, Saturdays from 7:00 AM to 1:00 AM, and Sundays from 7:00 AM to midnight.