Wendy's

3.8
914 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2061 E. Dublin-Granville, Columbus, OH
43229, United States

Hours

Reviews

3.8
914 reviews
5 stars
389
4 stars
224
3 stars
121
2 stars
59
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, particularly at the drive-thru and during order pickups.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Freshness

While some customers praised the food as fresh and hot, others complained about cold food and incorrect items.

Speed of Service

Several customers noted slow service, particularly during busy times, with long wait times reported.

Cleanliness

The restaurant was described as messy by some customers, with sticky tables and unclean restrooms.
  • LL
    Luz LeMaster
    Nov 5, 2025
    1.0
    We had a mix up with the order and the lady accidentally put 2 orders instead of one. When we told her, she continued to accuse us and demanded that we ordered 2 when we didn't. In the middle of telling her, she rudely turned to her coworker who was Hispanic and told him "can you talk to her". When he came up to the window he automatically started speaking Spanish to me as if I didn't understand them in English the first time? They assumed I didn't understand the lady because of my looks and then she called someone else over to speak Spanish to me. Then he basically threw the food at us and slammed the windows shut without saying anything else.
  • HA
    Hussein Akar
    Oct 17, 2025
    1.0
    They are so slow the got my order wrong and they was taken a lot of my time I don’t recommend this location if you are in a hurry
  • OO
    o oo
    Oct 8, 2025
    1.0
    We spend $260 every week on Wendys we order 10 pc nuggets I am ask for sauces for my meal two manager they charge $1.00 for the sauces and l ask for my recipe manager give me recipe for two cheese sauce
  • NM
    Nikki Maxwell
    Sep 11, 2025
    1.0
    Very rude elderly man refused to give me my DoorDash order that I needed to deliver. There was a very long line and someone else over the intercom told me to pull up to the second window. Someone in front paying for personal order was having a lot of problems with their payment so I went to the second window while the other person was still trying to pay. He said I needed to go back around and get back in a very long line that I had already been waiting in the first time for 15 minutes and the second time it was even longer. I just left. He was very rude and was mean to me when I did exactly what I was told to do. He said each order goes out the window in order. Not that hard to grab the DoorDash order that was already ready sitting right next to you.
  • IJ
    Isaias Jimenez
    Aug 21, 2025
    3.0
    Les falta coordinación

Frequently Asked Questions About Wendy's

Is Maple Canyon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.