Wendy's

3.8
403 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2626 Bethel Road, Columbus, OH
43220, United States

Hours

Reviews

3.8
403 reviews
5 stars
192
4 stars
83
3 stars
46
2 stars
25
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some praised helpfulness while others reported rudeness and slow service.

Food Quality

Inconsistent food quality; some customers received fresh and hot meals, while others reported cold or improperly prepared food.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Some customers noted cleanliness and a pleasant dining environment, while others reported unsanitary conditions.

Speed of Service

Service speed varied widely; some experienced quick service, while others faced long wait times.
  • JJ
    JusKloptic
    Oct 25, 2025
    4.0
    I want to thank the employee who gave my little little brother frosty coupons, and a kids toy! He was super generous, and I’m very thankful for the employee! My brother is autistic, and even if he doesn’t seem grateful, he actually is super grateful! We hadn’t been to this Wendy’s in a LONG time, so this was a great experience. I don’t know the employees name, but he definitely deserves a raise!🙏
  • RS
    Rob Slider
    Oct 20, 2025
    1.0
    Terrible experience. They were out of eggs at 6:45 in the morning. Went ahead to get a snack wrap expecting more sausage. It had the tiniest piece of sausage and sliver of cheese. Wouldn’t have paid $.50 for this and it was $3. Never going back to this Wendy’s
  • RP
    Richard Pahl
    Oct 12, 2025
    4.0
    No problems here, staff was nice and helpful
  • TM
    Tom Malone
    Oct 1, 2025
    1.0
    They take FOREVER at this location. I was literally the only person here today at 6pm and it took and it took over 20 minutes to get the order. This is common for this location. I can’t believe with the headquarters across the street that Wendy’s allows this location to be so bad
  • BH
    Barry Hoock
    Sep 11, 2025
    2.0
    I ordered a bacon double stack biggie bag for $7 dollars. Got home and found my order is a regular double stack biggie bag with no bacon...so I paid a dollar extra to have no bacon. Please do better Wendys 🤬

Frequently Asked Questions About Wendy's

Is Carriage Place Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.