Wendy's

3.8
403 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2626 Bethel Road, Columbus, OH
43220, United States

Hours

Reviews

3.8
403 reviews
5 stars
192
4 stars
83
3 stars
46
2 stars
25
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praised the friendly and helpful service, while others reported rudeness and slow responses.

Food Quality

Many customers experienced issues with food quality, including cold items, incorrect orders, and complaints about freshness.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some praising it while others reported unsanitary conditions.

Speed of Service

Service speed is inconsistent; some customers reported quick service, while others experienced long wait times.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a need for improvement in order accuracy.
  • JJ
    JusKloptic
    Oct 25, 2025
    4.0
    I want to thank the employee who gave my little little brother frosty coupons, and a kids toy! He was super generous, and I’m very thankful for the employee! My brother is autistic, and even if he doesn’t seem grateful, he actually is super grateful! We hadn’t been to this Wendy’s in a LONG time, so this was a great experience. I don’t know the employees name, but he definitely deserves a raise!🙏
  • RS
    Rob Slider
    Oct 20, 2025
    1.0
    Terrible experience. They were out of eggs at 6:45 in the morning. Went ahead to get a snack wrap expecting more sausage. It had the tiniest piece of sausage and sliver of cheese. Wouldn’t have paid $.50 for this and it was $3. Never going back to this Wendy’s
  • RP
    Richard Pahl
    Oct 12, 2025
    4.0
    No problems here, staff was nice and helpful
  • TM
    Tom Malone
    Oct 1, 2025
    1.0
    They take FOREVER at this location. I was literally the only person here today at 6pm and it took and it took over 20 minutes to get the order. This is common for this location. I can’t believe with the headquarters across the street that Wendy’s allows this location to be so bad
  • BH
    Barry Hoock
    Sep 11, 2025
    2.0
    I ordered a bacon double stack biggie bag for $7 dollars. Got home and found my order is a regular double stack biggie bag with no bacon...so I paid a dollar extra to have no bacon. Please do better Wendys 🤬

Frequently Asked Questions About Wendy's

Is Carriage Place Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Carriage Place Wendy's currently open?

Yes, Carriage Place Wendy's is open and committed to serving quality food every day, including during this time.