Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on staff varies widely; some customers praised the friendly and helpful service, while others reported rudeness and slow responses.
Food Quality
Many customers experienced issues with food quality, including cold items, incorrect orders, and complaints about freshness.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising it while others reported unsanitary conditions.
Speed of Service
Service speed is inconsistent; some customers reported quick service, while others experienced long wait times.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating a need for improvement in order accuracy.
JJ
JusKloptic
Oct 25, 2025
4.0
I want to thank the employee who gave my little little brother frosty coupons, and a kids toy! He was super generous, and I’m very thankful for the employee! My brother is autistic, and even if he doesn’t seem grateful, he actually is super grateful! We hadn’t been to this Wendy’s in a LONG time, so this was a great experience. I don’t know the employees name, but he definitely deserves a raise!🙏
RS
Rob Slider
Oct 20, 2025
1.0
Terrible experience. They were out of eggs at 6:45 in the morning. Went ahead to get a snack wrap expecting more sausage. It had the tiniest piece of sausage and sliver of cheese. Wouldn’t have paid $.50 for this and it was $3. Never going back to this Wendy’s
RP
Richard Pahl
Oct 12, 2025
4.0
No problems here, staff was nice and helpful
TM
Tom Malone
Oct 1, 2025
1.0
They take FOREVER at this location. I was literally the only person here today at 6pm and it took and it took over 20 minutes to get the order. This is common for this location. I can’t believe with the headquarters across the street that Wendy’s allows this location to be so bad
BH
Barry Hoock
Sep 11, 2025
2.0
I ordered a bacon double stack biggie bag for $7 dollars. Got home and found my order is a regular double stack biggie bag with no bacon...so I paid a dollar extra to have no bacon. Please do better Wendys 🤬
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Carriage Place Wendy's currently open?
Yes, Carriage Place Wendy's is open and committed to serving quality food every day, including during this time.
What are the drive-through hours at this Wendy's location?
Drive-through is open daily from 6:00 AM to 10:00 PM.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Columbus, OH location with options including combos, sandwiches, coffee, and sides.
How can I check if Wendy's delivery is available near me?
Use the Wendy’s app or visit order.wendys.com and enter your delivery address in the 'Get It Delivered' search field to check delivery availability.
How can I contact this Wendy's location for questions or feedback?
You can call (614) 538-0822 directly, reach Customer Care via live chat on their Contact page, call 888-624-8140, or fill out a Customer Satisfaction Survey online.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where is this Wendy's located and what is the attire?
This Wendy's is located at 2626 Bethel Road, Columbus, OH 43220, and the attire is casual.
What nearby food options are available around Wendy's on Bethel Road?
Nearby, you can find Tim Hortons for coffee and cafe fare, Donatos Pizza for pizza, Dairy Queen for ice cream and fast food, and Thai Mango Asian Bistro for Asian cuisine, providing diverse dining options.
What nearby services might be useful for customers visiting Wendy's at Bethel Road?
Nearby services include Tire Discounters for automotive repairs, Healthy Smile Dentistry and Dr. Timothy H. Moore, DDS & Associates for dental care, and PNC Bank for banking needs, making it convenient to combine errands with your meal stop.
Are there any recreational or entertainment venues close to this Wendy's?
Funcity Adventure Park - Columbus OH and Fitzgeralds Sports Tavern are nearby, offering fun and entertainment options before or after dining at Wendy's.