Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff and inadequate training.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Speed of Service
Consistent complaints about slow service times, particularly in the drive-thru, were noted.
Food Quality
Mixed feedback on food quality; some enjoyed their meals while others reported cold or poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
SH
Svitlana Husarchuk
Nov 13, 2025
4.0
Я замовляла тут їжу з собою: Double Stack, Crispy chicken BLT and french fries. Це був вечір, замовлення зібрали вірно, обслуговування уважне.
Бургери були смачні. Єдине зауваження до картоплі. Вона має гіркоту. Прохання до працівників - замінювати частіше олію!
Наступний раз ми зробили замовлення через декілька днів зранку і все було чудово. Картопля була ідеальна! 🤩🍟
Хочеться вірити, що працівники закладу зробили роботу над помилками, або це ще просто не вечір.🤔🙂
KK
Kay
Nov 8, 2025
1.0
workers dont greet you or acknowledge u at all other than handing the food after we had to wait an extra 10 minutes. 0/10 train ur employees
CM
Chocoberry Muffin
Nov 6, 2025
2.0
It was dirty. The cook touched all over the register and the kitchen and then proceeded to make food before wiping the counter clean with her gloves.
No point of wearing gloves.
YM
Yougourta Mai
Oct 18, 2025
1.0
Awful customer service at night.
The young lady needs more training on how to deal with customers.
SK
Sea Khun
Oct 8, 2025
4.0
My little girl ordered their *new* chicken tenders and really enjoyed them. I'm gonna say it, when Wendy's introduces something new it's great at 1st and then goes down hill a many months later. Hope this isn't the case.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 870-5177.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Renner Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 4989 Renner Road?
The drive-through at Wendy's on Renner Road is open daily from 6:00 AM to 2:00 AM.
Is this Wendy's location currently open?
Yes, the Wendy's at 4989 Renner Road is open and committed to serving quality food every day.
Does Wendy's at Renner Road offer delivery and takeout?
Yes, Wendy's offers both delivery and takeout services at this location.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's through their mobile app or online at order.wendys.com.
What payment methods are accepted at Wendy's on Renner Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's serve breakfast at the Renner Road location?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant posters.
What hotels are near Wendy's at 4989 Renner Road that might be convenient for visitors?
Nearby hotels include Hawthorn Suites by Wyndham Columbus West, Red Roof Inn, Motel 6 Columbus West, Comfort Inn & Suites, and Comfort Suites Columbus West Hilliard.
Are there other fast food restaurants near this Wendy's for more dining options?
Yes, nearby fast food options include McDonald's, Pardon My Cheesesteak, Hot Head Burritos, Firehouse Subs Renner Road, and another Wendy's location.
How can the nearby LibertyX Bitcoin ATM be useful when visiting Wendy's?
The nearby LibertyX Bitcoin ATM allows customers to conveniently buy Bitcoin, which might enhance your payment options when visiting local businesses like Wendy's.