Wendy's

3.7
1469 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4989 Renner Road, Columbus, OH
43228, United States

Hours

Reviews

3.7
1,469 reviews
5 stars
582
4 stars
359
3 stars
211
2 stars
83
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times.

Food Quality

Customers reported inconsistent food quality, with issues such as cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unclean food preparation areas.

Staff Training

Many customers noted a lack of training among staff, leading to mistakes in orders and poor customer interactions.
  • WB
    Weldon Brown
    1 day ago
    4.0
    Manager come to our table and ask us how are visit was. Very thoughtful gesture
  • SS
    Spike
    Jan 2, 2026
    5.0
    This store is good even though the staff is low so anyone who got an issue with how they have to wait then maybe give cooking at the house a chance before coming to a fast food restaurant ordering a lot of food or coming to a restaurant taking ur sweet time just to eat a burger or something u can cook at home
  • SH
    Svitlana Husarchuk
    Nov 13, 2025
    4.0
    Я замовляла тут їжу з собою: Double Stack, Crispy chicken BLT and french fries. Це був вечір, замовлення зібрали вірно, обслуговування уважне. Бургери були смачні. Єдине зауваження до картоплі. Вона має гіркоту. Прохання до працівників - замінювати частіше олію! Наступний раз ми зробили замовлення через декілька днів зранку і все було чудово. Картопля була ідеальна! 🤩🍟 Хочеться вірити, що працівники закладу зробили роботу над помилками, або це ще просто не вечір.🤔🙂
  • KK
    Kay
    Nov 8, 2025
    1.0
    workers dont greet you or acknowledge u at all other than handing the food after we had to wait an extra 10 minutes. 0/10 train ur employees
  • CM
    Chocoberry Muffin
    Nov 6, 2025
    2.0
    It was dirty. The cook touched all over the register and the kitchen and then proceeded to make food before wiping the counter clean with her gloves. No point of wearing gloves.

Frequently Asked Questions About Wendy's

Is Renner Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 4989 Renner Road?

The drive-through at Wendy's on Renner Road is open daily from 6:00 AM to 2:00 AM.