Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,094 reviews
5 stars
461
4 stars
253
3 stars
139
2 stars
88
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, understaffing, and rude employees, leading to negative dining experiences.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold, old, or improperly prepared items.
AI Ordering System
The new AI ordering system received significant criticism for being frustrating and ineffective, causing order errors and delays.
Cleanliness Concerns
Customers noted issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their helpfulness and friendliness.
- DRDaniel Ruiz1 day ago3.0food was fine, took a while, got 11 ketchup packets, had a sad onion and a third of a pickle (I’m the guy mentioned in Isaiah Rodabaugh’s Review, that is his oreo brownie batter frosty and the drink options present.
- IRIsaiah Rodabaugh2 days ago2.0While the interior was nice, the floors look like they had not seen a cleaning service in a ween or more, the drink vending machine was touchy and didnt like to dispense the liquids it had. Not to mention there were many liquids it didn't have, such as anything with sugar. The fries weren't the best, could use more salt, but overall good. The burger was great, no complaints there. My favorite part of Wendy's is the frosty, and they screwed that up. It was a chocolate orea BROWNIE BATTER mix that had no BROWNIE BATTER! They didn't even bother to mix the crushed up oreos they put in the frosty! The worst parts was my friend's service. It took 20 minutes to make a double-stack cheeseburger with medium fries and ended up getting a burger with a singular pickle, stale bun, and half an onion. But hey, at least they gave him 11 ketchup packets.
- WDWALKER CHRISTIE DIANN3 days ago5.0Absolutely delicious. The house made seitan was on point, the sides were delicious, and the vibe in here was unmatched. Lots of cool posters on the wall, lots of seating, everyone working there was super nice and friendly. My only regret is that we ordered too much food and were too full for dessert! Next time we won’t make that mistake.
- MDMatthew DaasDec 30, 20251.0Cold fries EVERY. SINGLE. TIME. I shouldn't have to request fresh fries I just no longer go to Wendy's.
- THThomas HarrisNov 25, 20255.0Went through the drive through, the electronic order taking system successfully took my order of a spicy chicken sandwich plain with ketchup (which is usually gotten wrong when ordering in person..), and it got it first try. Very easy, very fast, and the food service was very fast too. The sandwich and fries were excellent as well.
Frequently Asked Questions About Wendy's
Is 3592 N. High Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday to Thursday from 6:30 AM to midnight, Friday from 6:30 AM to 1 AM, Saturday from 7 AM to 1 AM, and Sunday from 7 AM to midnight.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's offers a drive-thru service.
Where is this Wendy's located?
This Wendy's is located at 3592 N. High Street, Columbus, OH 43214, USA.
Are there any nearby coffee shops I can visit along with Wendy's?
Nearby coffee shops include Starbucks, Peet's Coffee & Tea, Ramble Coffee, and Global Gallery Coffee Shop, which you can visit before or after dining at Wendy's.
What recreational spots are near this Wendy's?
Whetstone Park Tennis Courts and System of Strength gym are nearby for recreational activities you might enjoy before or after your meal.
Are there any educational or specialty schools near this Wendy's location?
Yes, Columbus Spanish Place, a language and specialty school, is located nearby and can be convenient for a meal stop or break at Wendy's.
How can I contact this Wendy's location for questions or feedback?
You can call this Wendy's location directly at (614) 268-3149 or reach the Customer Care team via their website or phone at 888-624-8140.