Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,089 reviews
5 stars
459
4 stars
254
3 stars
139
2 stars
85
1 star
152
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours and with the new AI ordering system.
Staff Attitude
Mixed reviews on staff friendliness; some praised helpful employees while others reported rudeness and lack of engagement.
Food Quality
Inconsistent food quality noted, with some customers receiving cold or improperly prepared items.
Cleanliness
Multiple complaints about dirty tables and unsanitary conditions in the dining area and bathrooms.
AI Ordering Issues
The AI ordering system was criticized for being frustrating and ineffective, leading to incorrect orders.
- NRNolan RiversOct 31, 20251.0Just skip this particular Wendy’s. At this point it’s funny how bad it is so I am taking the time to say something. But hate reviews, just know the baconator fries come w 2 Kraft singles and a strip of bacon.
- MRMegan RealOct 28, 20254.0As the only fast food in central Clintonville, it’s not like most people are choosing between going here or someplace else - it’s more like do I want to make a sandwich at home or try the drive thru. Service can be slow, possibly because this is now one of the smaller Wendy’s out there despite many renovations over the years. But the quality is always consistent, and it’s nice to have the option of having them there.
- NSNick ShayOct 19, 20251.0Stopped at 10:00pm Saturday. Drive through was empty but was told to come inside to order. Simple order medium fries and medium frosty. The place was criminally understaffed. Two people. Waited 40 minutes and never received my order. Watched them take drive through orders and fill those before mine as well as multiple door dash ordered. I ended up leaving without my food. Felt bad for the employees but this will honestly be the last time I stop there.
- PAPatrick AllenSep 28, 20252.0Stopped at 5:45pm on a Sunday. Extremely slow service. There were multiple cars ahead of me still waiting for food after I had paid and gotten mine. Ordered Sweet and Sour Sauce with my chicken nuggets and received 2 packets of Sweet Chili Sauce instead. Ordered a Double Stack and received a Double Stack with Bacon.
- ICIan ChatfieldSep 23, 20255.0Staff as well as manager Corey were very helpful and professional during a brief outage of the payment system. They ensured that the small inconvenience was remedied and were very polite and expedited my service.
Frequently Asked Questions About Wendy's
Is 3592 N. High Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 268-3149.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3592 N. High Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday to Thursday from 6:30 AM to midnight, Friday from 6:30 AM to 1 AM, Saturday from 7 AM to 1 AM, and Sunday from 7 AM to midnight.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's offers a drive-thru service.
Where is this Wendy's located?
This Wendy's is located at 3592 N. High Street, Columbus, OH 43214, USA.
Are there any nearby coffee shops I can visit along with Wendy's?
Nearby coffee shops include Starbucks, Peet's Coffee & Tea, Ramble Coffee, and Global Gallery Coffee Shop, which you can visit before or after dining at Wendy's.
What recreational spots are near this Wendy's?
Whetstone Park Tennis Courts and System of Strength gym are nearby for recreational activities you might enjoy before or after your meal.
Are there any educational or specialty schools near this Wendy's location?
Yes, Columbus Spanish Place, a language and specialty school, is located nearby and can be convenient for a meal stop or break at Wendy's.
How can I contact this Wendy's location for questions or feedback?
You can call this Wendy's location directly at (614) 268-3149 or reach the Customer Care team via their website or phone at 888-624-8140.