Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,261 reviews
5 stars
517
4 stars
285
3 stars
182
2 stars
74
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with some staff being friendly while others display rudeness and lack of engagement.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and difficulty in getting special requests fulfilled.
Food Quality
Food quality varies, with some customers praising freshness while others complain about cold or poorly prepared items.
Cleanliness
The cleanliness of the location is often criticized, with reports of dirty dining areas and unsanitary conditions.
Operating Hours
Customers frequently noted discrepancies between posted hours and actual closing times, leading to frustration.
- MJMatthew Jones6 days ago5.0The Staff here are always really friendly and professional, I'm a regular of the morning staff and they always remember my name and even my order down to the condiments I get on the side, highly recommend
- MSM-FATIK86 SC:mfatik86Nov 12, 20251.0They charged me for toppings then forgot to put them on. When I returned the food they claimed it was on there and they added more. They clearly forgot but instead of just correcting it the manager tried to make it seem like I didn't notice the toppings on there. That is a fail in customer service. When they did put on toppings, it was barely any on there and the food was hard like it's been sitting out for a while. They are super skimpy when food is expensive.
- JBJonathan BrandNov 5, 20255.0I went inside at around 1. The service here is great. Very fast and professional. The food was really good here, and hot! I feel like they have a very professional team and everyone is hustling. I would definitely come here again. This is one of the best Wendy's I've visited, and is not even a standalone store, is inside a gas station.
- CJCurtis JonesOct 13, 20251.0Worse Wendy ever and won’t eve answer the phone abacus they messed up my order and charge me for the wrong order
- DHDesarae HustonOct 12, 20251.0This has to be the worst Wendys I’ve been to in Columbus and I’ve been to ones down in the Hilltop and the Bottoms. The staff is okay, sometimes you get someone nice, sometimes you get someone who clearly has no desire to be there and does not care about your order. The food is awful. The sandwiches are slapped together, you may get what you order, you may get something different. They constantly are out of stuff. Today, they didn’t have potatoes, tea or cookies. Their Coke Zero was so out, it was almost the same color as tea and no one thought that was a problem. If you live near it, drive the extra and go to the one on Renner. This one is not worth it.
Frequently Asked Questions About Wendy's
Is Columbus Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 308-9672.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Columbus Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 3600 Interchange Road in Columbus, OH?
Wendy's at this location is open 24 hours a day, every day of the week, including drive-thru service.
Does this Wendy's location offer drive-thru and delivery services?
Yes, this Wendy's offers both drive-thru service and delivery through their app or order.wendys.com.
Can I place an order online or through a mobile app for this Wendy's?
You can place an order using the Wendy's mobile app or online at order.wendys.com.
What payment methods are accepted at Wendy's on Interchange Road?
This Wendy's accepts American Express, Discover, Mastercard, Visa, and cash payments.
Does this Wendy's serve breakfast, and what meals are available?
Yes, they serve breakfast as well as lunch and dinner.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant posters.
How can I contact Wendy's at this Columbus location for questions or feedback?
You can call (614) 308-9672, use the Customer Care live chat on their contact page, or fill out Wendy's Customer Satisfaction Survey online.
What are some nearby places to Wendy's at 3600 Interchange Road that customers might find useful?
Nearby places include Pilot Flying J convenience store, Pilot Travel Center gas station, and Western Union money transfer services which can be convenient stops before or after your meal.
Are there other fast food options close to this Wendy's location?
Yes, McDonald's and another Wendy's are also nearby, providing additional fast food choices in the area.
What amenities are available near Wendy's that might be helpful for travelers?
Near Wendy’s, you’ll find several travel-related amenities such as Pilot Travel Center for fuel and convenience, CAT Scale for truck weighing, and Econo Lodge for lodging accommodations.