Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,271 reviews
5 stars
519
4 stars
287
3 stars
185
2 stars
74
1 star
206
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some staff are friendly and attentive, while others are reported as rude and unhelpful.
Food Quality
Food quality is inconsistent, with reports of cold or poorly prepared items, but some customers enjoyed fresh and hot meals.
Operational Issues
Frequent complaints about drive-thru being closed or long wait times, along with incorrect order fulfillment.
Cleanliness
Mixed reviews on cleanliness; some customers noted a clean environment while others reported dirty conditions.
Hours of Operation
Inaccurate posted hours lead to frustration, with many customers finding the location closed earlier than advertised.
- VDVictoria Doty3 days ago4.0The water in the pop machine tasted spoiled, like the container hadn't been cleaned in awhile, had a restaurant for 27yrs ,i know I talking about
- CMCory MorrisDec 27, 20253.0It's a Wendy's not much to expect
- ASAdrian Lucas SarmientoDec 26, 20251.0It says open 24 hours but the doors was locked. Light was on and there was 2 cars blocking the drive through like they didnt want anyone going in and ordering stuff
- ZZZDec 25, 20251.0Set for drive thru and trying to make me come inside for my mobile order. Canceled my order instead of dealing with poor customer service. Rude location
- SRSirena RuthDec 7, 20251.0Drive-thru is always closed. Inside only!
Frequently Asked Questions About Wendy's
Is Columbus Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 3600 Interchange Road in Columbus, OH?
Wendy's at this location is open 24 hours a day, every day of the week, including drive-thru service.
Does this Wendy's location offer drive-thru and delivery services?
Yes, this Wendy's offers both drive-thru service and delivery through their app or order.wendys.com.
Can I place an order online or through a mobile app for this Wendy's?
You can place an order using the Wendy's mobile app or online at order.wendys.com.
What payment methods are accepted at Wendy's on Interchange Road?
This Wendy's accepts American Express, Discover, Mastercard, Visa, and cash payments.
Does this Wendy's serve breakfast, and what meals are available?
Yes, they serve breakfast as well as lunch and dinner.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant posters.
How can I contact Wendy's at this Columbus location for questions or feedback?
You can call (614) 308-9672, use the Customer Care live chat on their contact page, or fill out Wendy's Customer Satisfaction Survey online.
What are some nearby places to Wendy's at 3600 Interchange Road that customers might find useful?
Nearby places include Pilot Flying J convenience store, Pilot Travel Center gas station, and Western Union money transfer services which can be convenient stops before or after your meal.
Are there other fast food options close to this Wendy's location?
Yes, McDonald's and another Wendy's are also nearby, providing additional fast food choices in the area.
What amenities are available near Wendy's that might be helpful for travelers?
Near Wendy’s, you’ll find several travel-related amenities such as Pilot Travel Center for fuel and convenience, CAT Scale for truck weighing, and Econo Lodge for lodging accommodations.