Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Absolutely no customer service a lady with pigtails and red hair barking orders at the customers as what to do not willing to talk to customers not willing to place orders not willing to nothing stood there for 45 minutes waited to have my order took still never took my order never talked to anyone other than barking orders at them at the customers mind you the people that pay you it was disrespectful and it wasn't that they were busy or anything it was just an attitude you could read the room and the attitude of the employees like why are you here You're making work for me and go elsewhere McDonald's is better across the street as far as service
MB
Mr.B Barker
6 days ago
1.0
The night lady ......omg...
Theirbwas a customer in front of me that wanted his money back because he seen that the employee touch the mead with no gloves......and the lady that was working on the night of 2 /26/26 said that they can touch the meat with NO gloves....???? No they cant...........I will never eat at this Wendy's ever again...cross contamination.........
JM
Jimmy McDowell
Feb 25, 2026
1.0
Every time I come to this Wendy’s drive thru I am told that it’s a long wait. I can go
to the Wendy’s down the road and get much quicker and better service.
Then I got home and found the tenders were hot but fries were cold…..
TV
Theresa Vaughn
Feb 25, 2026
2.0
I've been here before and it's been good! Put the last time I went the service was bad and the food was good!!
TC
The Two Cousins
Feb 9, 2026
1.0
I came through the drive and ordered a Son of Baconator and Large Fries. They charged me for the Son of Baconator and Large Fries but they gave me a medium instead of a large and there was like three uncooked Fries in the medium I didn't order I found out after I bit into one then I saw more uncooked Fries. Poor Service
What are the operating hours for Wendy's at 3600 Interchange Road in Columbus, OH?
Wendy's at this location is open 24 hours a day, every day of the week, including drive-thru service.
Does this Wendy's location offer drive-thru and delivery services?
Yes, this Wendy's offers both drive-thru service and delivery through their app or order.wendys.com.
Can I place an order online or through a mobile app for this Wendy's?
You can place an order using the Wendy's mobile app or online at order.wendys.com.
What payment methods are accepted at Wendy's on Interchange Road?
This Wendy's accepts American Express, Discover, Mastercard, Visa, and cash payments.
Does this Wendy's serve breakfast, and what meals are available?
Yes, they serve breakfast as well as lunch and dinner.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant posters.
How can I contact Wendy's at this Columbus location for questions or feedback?
You can call (614) 308-9672, use the Customer Care live chat on their contact page, or fill out Wendy's Customer Satisfaction Survey online.
What are some nearby places to Wendy's at 3600 Interchange Road that customers might find useful?
Nearby places include Pilot Flying J convenience store, Pilot Travel Center gas station, and Western Union money transfer services which can be convenient stops before or after your meal.
Are there other fast food options close to this Wendy's location?
Yes, McDonald's and another Wendy's are also nearby, providing additional fast food choices in the area.
What amenities are available near Wendy's that might be helpful for travelers?
Near Wendy’s, you’ll find several travel-related amenities such as Pilot Travel Center for fuel and convenience, CAT Scale for truck weighing, and Econo Lodge for lodging accommodations.
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