Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Some customers praised the fast service, while others experienced long wait times, especially in the drive-thru.
Food Quality
Food quality was inconsistent; some customers enjoyed hot and delicious meals, while others received cold or incorrect orders.
Staff Attitude
Customer service varied greatly, with some staff being friendly and helpful, while others were reported as rude and unprofessional.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty dining areas and locked restrooms.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
KC
Kari Carr
Nov 15, 2025
1.0
Well I ordered a baconator and I got one little peace of hamburger on a bun with 2 peaces of Bacon mayo and ketchup lol like my jr bacon cheeseburger was bigger n even tasted better I asked the lady at the service window what the sandwich was and she stated she don't know with an attitude she didn't make it.... I wish I could post a picture of the sandwich I was charged over $6.00 for the sandwich I know it wasn't right and she wasn't trying to hear nothing
NP
Nicholas Pham
Nov 9, 2025
1.0
Always wrong items or missing. I placed an order online when pickup they said not to show the order the manager yelled at me when I picked up at the drive-thru windows. This is the worst service. They are telling me to cancel the order but I can't cancel then no food was given.
DW
Dennis White
Oct 14, 2025
4.0
They have very fast and friendly service, went there for lunch and got my food in less than 2 minutes
RR
Robert Reschar
Oct 11, 2025
1.0
Waited almost 20 minutes in the drive thru....there were only 2 people in front of me. Fries were cold. Customer service is awful.
RR
Rashone
Sep 30, 2025
5.0
Host: kamiah is very patient and understanding. I love her energy as well.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 261-0852.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cleveland Ave. Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-through service at Wendy's on N. Cleveland Ave.?
The drive-through at Wendy's 3455 N. Cleveland Ave. is open daily from 6:00 AM to midnight.
Is this Wendy’s location on N. Cleveland Ave. open for dine-in and other services?
Yes, this Wendy’s location offers dine-in, drive-thru, and delivery services where available.
Does Wendy's on N. Cleveland Ave. serve breakfast?
Yes, this Wendy’s location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on N. Cleveland Ave.?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I order food online from Wendy's at 3455 N. Cleveland Ave.?
You can order online via their official website at https://order.wendys.com or through the Wendy’s mobile app.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on their menu website, mobile app, and in-restaurant. You can select a menu item and click the 'Nutrition & Allergens' link for details.
Is Wendy’s on N. Cleveland Ave. currently hiring?
To check current job openings for this location, visit the Wendy’s careers page and search for Columbus, OH.
What nearby stores and attractions can I visit around Wendy's on N. Cleveland Ave.?
Nearby you can visit The North Face Outlet for shopping, Game Stop for video games and entertainment, and enjoy a meal at Taco Bell or Popeyes®, all within close proximity.
Are there banks and ATMs near Wendy's at 3455 N. Cleveland Ave.?
Yes, U.S. Bank and Huntington National Bank are nearby, along with several ATMs including US Bank ATM and Huntington Bank ATM for convenient banking.
Can I visit other fast food restaurants near Wendy's on N. Cleveland Ave. if I want more options?
Yes, nearby fast food options include McDonald's, Burger King, Taco Bell, and Popeyes® Louisiana Kitchen, providing a variety of choices.