Wendy's

3.5
622 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3455 N. Cleveland Ave., Columbus, OH
43224, United States

Hours

Reviews

3.5
622 reviews
5 stars
257
4 stars
114
3 stars
77
2 stars
31
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Speed

Some customers praised the fast service, while others experienced long wait times, especially in the drive-thru.

Food Quality

Food quality was inconsistent; some customers enjoyed hot and delicious meals, while others received cold or incorrect orders.

Staff Attitude

Customer service varied greatly, with some staff being friendly and helpful, while others were reported as rude and unprofessional.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty dining areas and locked restrooms.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
  • KC
    Kari Carr
    Nov 15, 2025
    1.0
    Well I ordered a baconator and I got one little peace of hamburger on a bun with 2 peaces of Bacon mayo and ketchup lol like my jr bacon cheeseburger was bigger n even tasted better I asked the lady at the service window what the sandwich was and she stated she don't know with an attitude she didn't make it.... I wish I could post a picture of the sandwich I was charged over $6.00 for the sandwich I know it wasn't right and she wasn't trying to hear nothing
  • NP
    Nicholas Pham
    Nov 9, 2025
    1.0
    Always wrong items or missing. I placed an order online when pickup they said not to show the order the manager yelled at me when I picked up at the drive-thru windows. This is the worst service. They are telling me to cancel the order but I can't cancel then no food was given.
  • DW
    Dennis White
    Oct 14, 2025
    4.0
    They have very fast and friendly service, went there for lunch and got my food in less than 2 minutes
  • RR
    Robert Reschar
    Oct 11, 2025
    1.0
    Waited almost 20 minutes in the drive thru....there were only 2 people in front of me. Fries were cold. Customer service is awful.
  • RR
    Rashone
    Sep 30, 2025
    5.0
    Host: kamiah is very patient and understanding. I love her energy as well.

Frequently Asked Questions About Wendy's

Is Cleveland Ave. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.