Wendy's

3.6
1580 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3545 S. High Street, Columbus, OH
43207, United States

Hours

Reviews

3.6
1,580 reviews
5 stars
619
4 stars
368
3 stars
244
2 stars
112
1 star
237

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

There were numerous complaints about food quality, including cold and improperly cooked items, as well as incorrect orders.

Cleanliness

Several reviews mentioned that the restaurant was dirty and poorly maintained, contributing to a negative dining experience.

Management Issues

Customers expressed concerns about management and staffing, citing disorganization and lack of professionalism among employees.
  • RM
    Roxie Mosley
    Jan 4, 2026
    5.0
    Hot food great service, it was great
  • BV
    Brigid Vaughan
    Dec 17, 2025
    5.0
    Clean facility and the girls took pride in their jobs. I had to pop out to get my purse out of the back, very glad I went there to get my moms loaded baked potato, her nursing home placement food isn't great.
  • AR
    Angela Reed
    Dec 16, 2025
    1.0
    WORST WENDY'S AROUND EVERYTIME I'VE ORDERED THE FOOD GETS WORSE EACH TIME WILL NOT BE RETURNING UNTIL THE NIGHT MANAGEMENT STARTS TAKING THE JOB SERIOUS!!
  • KN
    Kim Noble
    Dec 8, 2025
    1.0
    Very dissatisfied with my food the fries that were served to me a large fry and a medium fry were hard cold extra Brown chewy seem like they were sitting in the warmer for a while and burnt looking like they rewarmed them try to call them and they hung up on me I wasn't even screaming at him and they just hung up on me and I tried to call back and they sent me to some ID place they said I needed no help I called the Wendy's in German village South high and they were so kind to me and told me they would even replace the fries because they were with the same franchise they were very kind to me but the Wendy's at 35 45 South high Street have gave me nothing but trouble I've been going there for years and I am so dissatisfied with them so dissatisfied
  • LI
    Lewis Ingram
    Dec 3, 2025
    2.0
    Over 20 minute wait to get through drive-thru and ai ordering which is a major main with it questioning orders

Frequently Asked Questions About Wendy's

Is 3545 S. High Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 3545 S. High Street?

The drive-thru at Wendy's on 3545 S. High Street is open daily from 6:00 AM to 1:00 AM.