Wendy's

4.1
1566 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3906 Morse Road, Columbus, OH
43219, United States

Hours

Reviews

4.1
1,566 reviews
5 stars
809
4 stars
370
3 stars
225
2 stars
61
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff and fast service, while others reported rude behavior and unprofessional management.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor handling of complaints.

Food Quality

Food quality was inconsistent, with some reviews highlighting fresh and hot meals, while others noted cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant was praised by some, but others reported unsanitary conditions and dirty dining areas.
  • LR
    L.K. Reyes
    Dec 11, 2025
    4.0
    Always a Spicy experience! (Spicy Chicken Sandwiches!)
  • DE
    Drew Elkins
    Dec 2, 2025
    1.0
    TRIED TO MURDER ME (big black guy, grayish beard) for wanting a replacement to order they messed up, wouldn't answer their phone, didn't give me a receipt! 8:31pm 12/02/25
  • JW
    Jan W
    Nov 30, 2025
    1.0
    Went through the drive-through at 8:15 PM. Ordered six chicken nuggets, small fries, and a cheeseburger. Also ordered the sweet chili sauce for the Nuggets. Got only four nuggets, large fry instead of the small fry that we ordered,and the cheeseburger was a bacon cheeseburger. Sauce that was included in the bag was the flaming, hot sauce, not the sweet chili sauce. All of the food was cold. The only thing they got correct in this order was a glass of water.
  • MA
    Mosley Akers
    Nov 11, 2025
    1.0
    I do not discriminate against giving teens an opportunity to make money, but when you go to these food places and they forget napkins, straws, sauce it's annoying. A bunch of laughing and joking around instead of making sure you're servicing your customer with the proper condiments and sauce I asked for. Nobody had the time to come back for a mistake you guys make constantly. I won't return not that it matter because customer service is dead in today's world. Seriously stop hiring these irresponsible teenagers who have no professionalism. Don't hear these issues at chic fil a because they don't hire just to fill empty positions as soon as possible. Horrible customer service.
  • AC
    Ashley Cole
    Nov 7, 2025
    5.0
    Excellent service. Freshly cooked food and hot. Friendly staff, the dining room was spotless. The restrooms were to say the least extremely clean! Well done!

Frequently Asked Questions About Wendy's

Is Easton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru at 3906 Morse Road, Columbus, OH?

The drive-thru is open daily from 6:00 AM to 1:00 AM.