Wendy's

4.1
1559 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3906 Morse Road, Columbus, OH
43219, United States

Hours

Reviews

4.1
1,559 reviews
5 stars
807
4 stars
368
3 stars
225
2 stars
60
1 star
99

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent; some customers report fresh and hot meals while others mention cold or poorly prepared items.

Service Speed

Many customers appreciate the fast service, especially in the drive-thru, although some report slow service during peak hours.

Staff Friendliness

Staff are frequently described as friendly and polite, contributing positively to the customer experience.

Order Accuracy

Order accuracy varies; while many customers receive correct orders, there are several complaints about missing items or incorrect orders.

Cleanliness

The cleanliness of the restaurant is a concern for some customers, with reports of dirty tables and unkempt areas.
  • MA
    Mosley Akers
    Nov 11, 2025
    1.0
    I do not discriminate against giving teens an opportunity to make money, but when you go to these food places and they forget napkins, straws, sauce it's annoying. A bunch of laughing and joking around instead of making sure you're servicing your customer with the proper condiments and sauce I asked for. Nobody had the time to come back for a mistake you guys make constantly. I won't return not that it matter because customer service is dead in today's world. Seriously stop hiring these irresponsible teenagers who have no professionalism. Don't hear these issues at chic fil a because they don't hire just to fill empty positions as soon as possible. Horrible customer service.
  • AC
    Ashley Cole
    Nov 7, 2025
    5.0
    Excellent service. Freshly cooked food and hot. Friendly staff, the dining room was spotless. The restrooms were to say the least extremely clean! Well done!
  • RH
    Ryan Hysell
    Nov 1, 2025
    1.0
    If your employees don’t like their job or they don’t want to be there then why have them??? the person taking orders was extremely monotone. I was asked what drinks and what sauce??? WHY ASK IF You’re not including it with my order?????? So i called and got no answer and NO RECEIPT!!!
  • SI
    Stafford k. Lipscomb II
    Oct 26, 2025
    4.0
    Double stack wit fries!
  • SS
    Shelia Sales
    Oct 8, 2025
    5.0
    Friendly staff, clean environment, freshly prepared meal.

Frequently Asked Questions About Wendy's

Is Easton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.