Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customer experiences with staff are mixed; while some report friendly and helpful service, others describe rudeness and unprofessional behavior.
Smoothie Quality
Smoothies are generally praised for their taste and variety, but there are complaints about inconsistency in preparation and flavor.
Service Speed
Many customers note slow service, particularly in the drive-thru, with some experiencing long wait times for their orders.
Order Accuracy
There are frequent reports of incorrect orders and missing items, leading to customer frustration.
Cleanliness and Atmosphere
The location is often described as clean and pleasant, contributing positively to the overall dining experience.
BB
bree
Nov 14, 2025
1.0
I was ordering my food for my family and I (3 food items and one smoothie) and after the third item the worker rudely said “oh my god” and started treating us horribly. I was too disgusted and uncomfortable to even continue ordering. Learn how to treat people and don’t work somewhere if making three things is too much work.
SH
Shayanna Hinkle-Moore
Nov 10, 2025
5.0
The sweetest and most professional staff I’ve encountered at a quick-service restaurant in a very long time! Everyone told me happy birthday and made me feel special which made my day! ☺️
To the owner, pay them all more.
SS
Sydney Samson
Sep 21, 2025
1.0
Today They forgot the egg on my breakfast wrap which wasn’t a big deal I figured it would be an easy fix so I walk back in and tell the employee in the pigtails that my order was missing the eggs. She demands that I go outside and get the receipt that was on the bag. I get a tad annoyed because I was literally in here just a minute before to pick up my order and I have the wrap and the tropical smoothie wrapping paper in my hand so I CLEARLY got it from here! The manager walks over quickly intervened and was happy to get me a new wrap. But it didn’t end there as soon as the manager walked away to go remake my food, Miss Pigtails starts running her mouth and says “I wasn’t trying to be difficult!!” But she said it in a hostile tone so I ignored her but she kept on with making faces at me, bobbing her head around cussing under her breath, I even turned my back to her but she kept up with the attitude until I got my new wrap and I promptly left. I live across the street Ive been coming here since this place opened but I won’t be back again. Again I’m not upset about the mistake with my food I’m upset that I was bullied over it.
CR
Camille R
Aug 25, 2025
5.0
Smoothies are perfect every single time. 10/10
CP
Caitlin Price
Aug 15, 2025
5.0
Never got something here I didn’t like! We have done the order ahead and pick up in store option and have had good experiences with that. I like that you have the option to customize a smoothie to “no sugar” or “half sugar” option. The seasonal dragon fruit/passion fruit smoothie they have right now is really good. I will probably have to get
at least one more before the season changes. 10/10 super tasty
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours of Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open Monday to Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 8 AM to 9 PM.
What meal options are available at Tropical Smoothie Cafe?
The cafe serves breakfast, brunch, lunch, dinner, and late-night meals.
Does Tropical Smoothie Cafe offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order from Tropical Smoothie Cafe using a mobile app?
Yes, you can order using the Tropical Smoothie mobile app available on Apple App Store and Google Play Store.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
Is there a drive-through option at Tropical Smoothie Cafe?
Yes, drive-through service is available daily with similar hours as dine-in and pickup.
What is the attire recommended at Tropical Smoothie Cafe?
The recommended attire is casual.
What nearby fitness and recreation options are available close to Tropical Smoothie Cafe?
Nearby fitness options include Club Pilates and LA Fitness, where you can work out before or after grabbing a healthy meal or smoothie.
Are there other eateries or beverage spots near Tropical Smoothie Cafe?
Yes, nearby you can visit Teriyaki Madness for Asian fusion food, Sweetwaters Coffee and Tea for coffee and smoothies, Playa Bowls for health food, and Dunkin' for coffee and donuts.
What nearby wellness and beauty services can customers access around Tropical Smoothie Cafe?
Customers can visit Hand & Stone Massage and Facial Spa, Hammer & Nails Grooming Shop, The Facebar New Albany, and PENZONE Salon and Spa for relaxation and grooming.