Topgolf

Reviews

• CH

  Connie Haag

  Nov 15, 2025
  3.0
  We have been to top golf several times. Always was acknowledged within 5 mins of arrival. This time it took 40 mins plus me stopping a manager to get service. Waitress said she just arrived and had several parties. Maybe but she was waiting on the large parties. When we arrived she was busy with the large groups. Our 2nd order of food was ice cold. Will make sure we do not order food again.
• WB

  Wes Burroughs

  Nov 15, 2025
  1.0
  Horrible customer service. We received our text that our bay was available and went to check in. The guy at the counter acknowledged our check in and told us to go wait while our bay was being cleaned just to find out they gave away our bay because we didn’t acknowledge the text even though we already checked in. Spoke with the manager and he was no way apologetic. “The text clearly states you have to acklodge”. That was his response.
• CH

  courtney Halverson

  Nov 11, 2025
  3.0
  I have been here a few times and it is always a great time. Even if you have never played golf before it is still fun. If you are going to go I'd suggest you avoid the weekends as it is a madhouse. They have some good specials during the week that make it a lot cheaper and it is less crowded. That is the biggest negative is how expensive it is and in my opinion not worth the price during peak times.
• MR

  Menbere Richards

  Nov 1, 2025
  1.0
  We went for my daughter’s 13 birthday, the waiter took our order and left and didn’t comeback. They sent another waitress she made us wait for another 1 hour before we get any of our food or drinks. They haven’t brought all the orders and we had to wait another hour and half for our food. We had to leave our bay because our time was out for our game and wait for our food out on the cold. On top of that when we asked why our order is late the couldn’t give us a clear answer. The waitress had a nasty attitude towards us. We had spent over 600 dollars and ruined my daughter special day I will never go back!!!
• GC

  Grant C

  Oct 22, 2025
  3.0
  I had two polar opposite experiences at TG Polaris last Friday, 10/17/25. Two weeks prior we made an online reservation for a bay to suit my daughter and five friends. On Tuesday of the week we were going I called to see if I could ensure the second or third floor. The AI interaction I advised I needed to make any changes through the app. I downloaded the app, but did not see the optionality I was looking for which was adding a second bay to ensure the second or third level. On the website it advised cancelling the existing reservation and creating a new one, but it would not allow me to cancel the existing reservation. I emailed TG and noted my interest in the second or third floor, my interest in getting a second bay and my inability to make the modification online. By Friday I had not received any correspondence so we showed up early and encountered Amani at the check in desk. I inquired about what floor we would be on (20 minutes prior to our reservation) and she advised there was no way to identify that yet and I would know when I received a text. I told her about my interest in the second or third level and that I had made many efforts to ensure this via the phone call, app, website & email, but she really didn't seem to care and said we would be on the first floor despite not being able to have any indication 3 minutes prior. That is when Logan stepped out from the office behind the front desk. He was empathetic of all the efforts I had made that week and said he would see what he could do. Less than 10 minutes later he had the girls a third floor bay! I then asked if I could get a second bay as my son and his friend were in the area and he got us on the list. I followed up with Amani on the status of it and she just said you need to wait for a text, she is stone cold and does not seem to like interpersonal communication. So I mentioned to Logan once again that if the second bay could be on the same level as the girls that would be great, but no expectations. Half an hour later the boys got a bay on the same level and I could go between both groups and we ended up having a blast, just not sure why it was such a large hurdle to get to the end result. Great atmosphere, good times, good food, will return, but will not engage Amani if at all possible.

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