You have to yell at these incompetent drones to actually get what's on your order. I ordered a combo on the app, they were missing an entire item because it wasn't on their paper ticket. I showed them what was on the app and how I had a combo, not just the sides of the combo. For being so close to a college campus, you would think some intelligence or common sense would make its way in through the front door and smack them.
VG
Veronica Gardner
Jan 17, 2026
The last few times that I've been there the service has been great. Employees aren't standing around on their phones and socializing with each other.
Incredibly lazy and rude staff. Average wait time is 30 mins for any orders and they yell at you if you ask about it. Please stay away from this location at all costs. Seriously.
BW
Brandon Lee Wyatt
Nov 29, 2025
Coming here at 9pm to pick up food is a joke. I tried to ask about my food multiple times, and they just kept saying they are probably working on it. No one checking nothing, 6-8 people crowded around the pickup section, they’re no orderly fashion and everyone else s rude as hell back there, especially that short girl with the strawberry blonde. She said it was coming meanwhile I waited 30 minutes in there and the order number was just sitting in the machine while I watched 20 people get their food before I even got seen. I hope everyone working there at 9:40pm on Nov 29 gets fired and replaced or something changes cause I’m not coming back until it does. That short strawberry blonde hair girl told me to shut up, sit down, and wait, and I’m doing is trying to get my food, then the tall black guy backs her up like they ain’t being rude me an the customers waiting. Dude comes in not even saying nothing cause he sees people getting treated poorly just trying to show her his phone so she can get it and he gets ignored 15 times and he just left. This place is horrible. Probably the worst Taco Bell in all of Columbus.
It’s 9:50, I’m still waiting.
Look, I realize it’s a Taco Bell but I think this place forgets at least one item in your order every single time. And it’s always SO SLOW. You could order actual quality tacos and get them faster than this “fast food”