Taco Bell

3.1
774 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 7960 Worthington-Galena Road in Columbus. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
7960 Worthington-Galena Road, Columbus, OH
43085, United States

Hours

Reviews

3.1
774 reviews
5 stars
244
4 stars
127
3 stars
97
2 stars
83
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees received praise for their friendliness and helpfulness, many reviews highlighted poor service, rudeness, and a lack of attentiveness from staff.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Wait Times

Customers frequently complained about long wait times in both the drive-thru and dining areas, with some reporting waits of over 30 minutes.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed their meals, others received cold or poorly prepared food.

Operational Issues

Several reviews mentioned that the location often closed early or refused to take orders, leading to frustration among customers.
  • VE
    Van Exile
    1 day ago
    1.0
    This is the slowest fast food restaurant. They are always short staffed. You will be waiting 20 minutes minimum so be prepared.
  • HA
    Hamza Anwar
    1 day ago
    1.0
    Some one guy at the drive through was just rude told him I had an online order buddy said goddamm it ask for hot sauce didn’t want to give any till I have to ask again didn’t get his name happen at 1:49 am
  • KP
    Kevin Pedigo
    Nov 13, 2025
    2.0
    Food was fine, but it took almost 30 minutes to get my dine in order even though when I placed it there was only one other person in the dining room. Manager on duty mentioned to the people who had gathered and placed orders that they have to fill drive thru orders first. Why even have a dining room?
  • KR
    Katie Roberts
    Nov 12, 2025
    1.0
    This location is the slowest fast food location I ever go to. This is not the first time where for some reason they are understaffed. I don’t understand what’s going on there, but it makes me not want to go there because it will take almost 30 minutes to get my order which is crazy. This time I just decided to leave when they told me they were understaffed again.
  • NH
    Nicholas Heckler
    Oct 31, 2025
    1.0
    25 minute wait in the drive thru after placing my order. Empty parking lot, so its not like they were slammed inside. Cold fries. Lukewarm tacos. Zero explanation at the window for why it took 25 minutes to make 4 cars worth of food. Zero apology for the extensive wait.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Worthington-Galena Road?

The drive-through is open from 9:00 AM to 2:00 AM Monday to Wednesday and Sunday, extends to 3:00 AM on Thursday, and until 4:00 AM on Friday and Saturday.

Where is Taco Bell located in Columbus, OH?

Taco Bell is located at 7960 Worthington-Galena Road, Columbus, OH 43085, United States.