Taco Bell

2.8
754 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4770 Saw Mill Rd in Columbus. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4770 Saw Mill Rd, Columbus, OH
43235, United States

Hours

Reviews

2.8
754 reviews
5 stars
202
4 stars
121
3 stars
74
2 stars
57
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Staff Behavior

Many reviews highlighted unprofessional behavior among staff, including yelling and arguing, which negatively impacted customer experience.

Food Quality

Food was often described as poorly prepared, cold, or incorrect, leading to dissatisfaction among customers.

Management Issues

Several reviews pointed to a lack of effective management and oversight, contributing to the overall decline in service and food quality.
  • KW
    kiya windham
    2 days ago
    5.0
    Love this Taco Bell! They're open late hours which is very helpful for me. I was served by a wonderful woman with red hair and she made my experience 10/10!!
  • NW
    N W
    5 days ago
    1.0
    Terrible. Do not accept delivery orders from here! You will wait 10 plus minutes every time and get a bad rating for things out of your control
  • RI
    R I
    Jan 3, 2026
    1.0
    They had several cars waiting in a line you could not leave from due to barriers preventing you from exiting (extremely dangerous in the event of emergencies! How is this legal?!?) Staff informed us along with several cars behind us they would not be serving us despite being open for an extra 3 hours? Again, none of the cars could exit the line due to the barriers blocking us in. Extremely frustrating experience and poor treatment from staff. Go literally anywhere else.
  • SB
    Sabrina Brisson
    Jan 2, 2026
    1.0
    Always very slow and rude. Does not say your welcome or have a nice day after being thanked. Just closed the window after not apologizing for the 10 minute plus wait when no one was in front of me.
  • AM
    Alex Marang
    Dec 29, 2025
    1.0
    This location seriously needs improvement. There are a few good employees here, but the late shift consistently cuts corners and finds ways to refuse service. Orders routinely take over an hour, even for something as simple as a $5 Discovery Box. You want Taco Bell, but you honestly dread coming to this location. The staff is often yelling at each other and arguing instead of working together as a team. It feels like the main focus is on break times rather than customer service. This place clearly needs an audit or stronger management oversight. I’ve spent a lot of money here over time and received poor service in return. And that’s just my experience—I can only imagine how many other customers feel the same way.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 4770 Saw Mill Rd, Columbus?

Taco Bell is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday and Saturday from 9:00 AM to 5:30 PM, and Sunday from 9:00 AM to 4:00 PM.

Does this Taco Bell location offer drive-through service?

Yes, Taco Bell at 4770 Saw Mill Rd has a drive-through available during its operating hours.