Taco Bell

3.2
1219 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5449 West Broad Street in Columbus. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5449 West Broad Street, Columbus, OH
43228, United States

Hours

Reviews

3.2
1,219 reviews
5 stars
380
4 stars
229
3 stars
218
2 stars
89
1 star
303

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of employees ignoring customers or being dismissive.

Order Accuracy

A significant number of reviews mentioned incorrect or incomplete orders, with customers frequently receiving the wrong items or missing items altogether.

Service Speed

Customers consistently complained about slow service, particularly during late hours, with long wait times in both drive-thru and in-store.

Cleanliness

Some reviews noted that the location was clean, but others reported unsanitary conditions and poor food quality.

Management Issues

Several customers expressed frustration with management's handling of complaints and the overall lack of professionalism among staff.
  • AH
    Andres Hernandez
    2 days ago
    2.0
    Horrible place. The employees are not friendly at all. You get to the counter and they don't ask anything. I placed my order online but it took them an hour to prepare it. I was waiting.
  • CK
    Clay Kilpatrick
    Nov 13, 2025
    1.0
    Showed up at 9pm and got told they’re doing DoorDash orders only, closing early with no explanation. Supposed to be open til 3am
  • DL
    Dave Lewis
    Nov 12, 2025
    3.0
    Okay what can you say it's tacos american-made 🤣
  • JP
    Jamison Poore
    Nov 10, 2025
    1.0
    I get it, its Taco bell. But when you spend $47 dollars and they literally throw the good together. Its not even eatable..
  • KT
    Katlyn Teagardner
    Oct 31, 2025
    1.0
    This place SUCKS! You ALWAYS wait 30+ min in the drive through for no damn reason they only serve 1 car at a time. This is SLOW FOOD not fast food

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on West Broad Street?

The drive-thru is open from 9:00 AM to 3:00 AM Monday and Wednesday through Sunday, and from 9:00 AM to 11:00 PM on Tuesday.

What types of payment does this Taco Bell accept?

Taco Bell accepts American Express, cash, Discover, MasterCard, and Visa payments.