Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5449 West Broad Street in Columbus. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
1,226 reviews
5 stars
381
4 stars
230
3 stars
219
2 stars
89
1 star
307
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect or missing items in orders, leading to significant customer dissatisfaction.
Staff Attitude
Numerous customers described staff as rude or unprofessional, with complaints about poor customer service and lack of respect.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and poor handling of customer complaints.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and poor food quality.
- JGJennifer GoolsbyDec 31, 20253.0The nachos fries were cold.
- EBEllie-Jo BurtonDec 19, 20251.0Kid you not I waited 45 minutes in line (only 2 people in front of me) and watched the workers doing their hair in their phone camera for 10 minutes instead of their job
- PIPatrick IDec 19, 20251.0Waited in line in the drive thru for an hour. This place gets worse everytime.
- JCJ. CelestinDec 16, 20251.0Doors locked at 11am
- JKJames KDec 4, 20251.0Apparently theres a new manger(cris? I think I heard an employee say his name at some point) and from what I can tell, the place has gone to shit. The old manger Dave, and I think the other one thaxton, were very respectful and even when orders were wrong, they were quick to fix it and aploigized in person. I got my food, and it was incorrect. So I made it my mission to sit in the lobby and watch the kitchen staff, the manger(cris the one I was previously talking about, again I think thats his name) did nothing but burst in multiple times, scream random directions at employees that were working, seeming to misdirect them, contrubtiong to slow service and messed up orders. The employees seemed extremely irritated, and I overheard them when he was out of reach, saying he doesn't know what hes doing, and is messing them up. He seemed to care more about speed then service, and even when an employee spoke up, he brushed them off and preceded to talk about "times and being faster" except that my order WAS wrong and it took forever!!!! DO NOT COME HERE, not only does it seem to be a revolving door, the employees are clearly undervalued and overworked. I miss the old bosses, this place use to be so good, now? I wouldn't step foot in while that disrepctful man works there. He ahows up out of uniform, and messes everything up. That unprofessional attitude makes it clear, he doesn't take his job, or food service serously.
Frequently Asked Questions About Taco Bell
What are the drive-thru hours at Taco Bell on West Broad Street?
The drive-thru is open from 9:00 AM to 3:00 AM Monday and Wednesday through Sunday, and from 9:00 AM to 11:00 PM on Tuesday.
What types of payment does this Taco Bell accept?
Taco Bell accepts American Express, cash, Discover, MasterCard, and Visa payments.
Can I order Taco Bell food online or via a mobile app?
Yes, you can order ahead online or on the mobile app for pick up or delivery.
Does the restaurant offer breakfast items?
Yes, Taco Bell serves breakfast as part of their menu offerings.
Are there vegetarian options available at this Taco Bell?
Yes, Taco Bell serves vegetarian options.
Does this location have seating and restrooms for dine-in customers?
Yes, this Taco Bell has seating and restrooms available for customers who wish to dine in.
What are some nearby fast food options near Taco Bell on West Broad Street?
Nearby fast food options include Burger King, Wendy's, Dairy Queen, and Subway, offering a variety of choices if you're exploring different dining options in the area.
Where can I find grocery stores close to this Taco Bell location?
Close to the Taco Bell at 5449 West Broad Street, you can find ALDI USA, Sunrise International Market, and Mi Queretaro for grocery shopping needs.
Are there any automotive services near the Taco Bell on West Broad Street?
Yes, nearby you can find AutoZone for automotive parts and services, and Tire Station for tire dealer and repair services.
What are some nearby places for beauty and personal care near Taco Bell?
Nearby beauty and personal care options include Chic Impressions Hair Designs, Rejuvenating Moments, KC Massage Therapy, Rings Beauty Salon, and Jeff's Barber Shop.