Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1429 Polaris Pkwy in Columbus. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.1
801 reviews
5 stars
266
4 stars
131
3 stars
100
2 stars
58
1 star
246
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the attitude and behavior of employees.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and poorly prepared food, leading to frustration and disappointment.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas, raising health concerns.
Staffing Issues
Customers frequently noted that the location was understaffed, resulting in long wait times and poor service.
Food Quality
While some customers enjoyed their meals, many others complained about cold food, incorrect preparation, and overall low quality.
- JSJoshua SummerfieldOct 23, 20251.0Not sure how they're hiring their staff but opening the drive thru window with that much attitude won't bring me back. I don't care if you don't like your job. Customer service is needed here!
- DBDhruvi patel (Bhargavi)Oct 12, 20252.0Usually, the New Albany location is excellent, but the Polaris one has been disappointing. This time, our vegetarian order came with beef, which is completely unacceptable. Even though it was replaced with beans, it’s distressing to realize the mistake after taking a bite. I also paid extra for onion sauce, which wasn’t included. Sadly, the Polaris location feels careless compared to New Albany — won’t be returning here again.
- RFRob FunkOct 5, 20252.0Location is always grossly under staffed. Walked in at 8:15 on a Sunday night it was told the 13 cars in the drive-thru would be served before me. Terrible attitude terrible customer service won't be coming back
- MAMuhammad AdeelOct 4, 20252.0I never seen this kind of untrained and un professional staff ever.they dont work just playing and talking with each other
- JGJoshua GundersonOct 4, 20251.0Employees at 4pm were extremely rude. Standing round. Took 32 minutes waiting at the window for 3 quesadillas and one crunch wrap. Quesadillas weren’t even cut. 3rd shift is so much nicer and can have the same order out in 5 minutes or less and it be better quality. Evening manager definitely not doing their job.
Frequently Asked Questions About Taco Bell
What are the drive-thru hours at Taco Bell on Polaris Parkway?
The drive-thru at Taco Bell on Polaris Parkway is open from 9:00 AM to 5:00 PM Monday through Thursday, and Sunday, and until 5:30 PM on Friday and Saturday.
What types of food and beverages does Taco Bell Polaris Parkway offer?
Taco Bell Polaris Parkway offers tacos, burritos, specialties, combos, breakfast items, drinks and sweets, and sides, including popular brands like Mountain Dew and Cinnabon.
Does Taco Bell Polaris Parkway provide options for online ordering and delivery?
Yes, Taco Bell Polaris Parkway offers both online ordering and delivery services for customer convenience.
What payment options are accepted at Taco Bell Polaris Parkway?
Taco Bell Polaris Parkway accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is Taco Bell Polaris Parkway suitable for families and children?
Yes, the location welcomes families and children, with seating available and restrooms on site.
What are the operating hours of Taco Bell Polaris Parkway for dine-in and takeout?
Taco Bell Polaris Parkway is open daily from 9:00 AM to 5:00 PM Monday through Thursday and Sunday, with extended hours until 5:30 PM on Friday and Saturday.
Can I find Taco Bell at Polaris Towne Center near other dining options?
Yes, Taco Bell is located in Polaris Towne Center alongside other restaurants like Fogo de Chão Brazilian Steakhouse and Panera Bread, offering diverse dining choices nearby.
Are there other Mexican restaurants near Taco Bell Polaris Parkway for more dining variety?
Yes, nearby Mexican dining options include Chuy's and another Chuy's location, providing Tex-Mex and Mexican cuisine close to Taco Bell.
How can I combine a visit to Taco Bell Polaris Parkway with shopping in the area?
Taco Bell is conveniently located within Polaris Towne Center, a shopping center with various retail stores, so you can enjoy shopping before or after your meal.
Are there technology services near Taco Bell Polaris Parkway if I need electronic repairs or shopping?
Yes, nearby Best Buy and Geek Squad offer electronics and repair services close to Taco Bell on Polaris Parkway, useful if you want to combine errands with your visit.