Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1429 Polaris Pkwy in Columbus. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported long wait times, poor communication, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, cold items, and unsanitary conditions.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of training.
Cleanliness
Multiple reviews mentioned dirty dining areas and restrooms, contributing to a negative impression of the location.
Mixed Experiences
While many had negative experiences, a few customers praised specific staff members for their helpfulness and the quality of food.
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Paula Moreno
Dec 30, 2025
1.0
I go to this Taco Bell all the time and get great service until today. The lady in the drive the interrupted me every time I tried to ask her something. She was incredibly rude and closed the window in my face without letting me ask her anything. There was better people working there before. I’m not coming back because of her.
ST
SheIs TheHustle
Dec 24, 2025
1.0
Went around 2:30 AM. Ordered the avocado crispy chicken soft taco when I was informed they didn’t have six inch shells. Ended up ordering a Mexican Pizza Combo w/ a strawberry refresca and a number Nine combo w/ a mango refresca. Cashier didn’t communicate at all when taking my card or returning. Went to make the drinks w/ no fruit. Took him forever to even proceed to start it. The caucasian male ended up handing my the food and informed me that they didn’t have the sauce for the Mexican pizza or tomatoes, so he tried to make it better by saying he added extra tacos. Unacceptable, first because I should’ve been informed before providing payment. Assumed they were about to close, so I let it go. Discovered they closed at 5 AM. This shows they were actually doing whatever they wanted. No extra tacos were placed to make it up either. Entire experience was below average. No receipt was provided for my order to submit feedback, which led to this review on here.
AF
Aaliyah Fennell
Dec 20, 2025
1.0
Pulled into the drive-through around 12:20 AM and finally gave up and left at 12:58 AM without ever being able to place an order. The line barely moved the entire time. At one point, a worker came outside, held the door open, and stared at the line of cars with visibly annoyed body language. The delay was so bad that the customer at the drive thru speaker got out of their car to walk around and observe why they had been waiting over 15 minutes just to order. Completely disorganized and incredibly frustrating. Avoid this location.
CB
Catherine Brin
Dec 12, 2025
1.0
First time at this location. Drab and dirty looking going around the building through the drive through. Got home and thought they gave me soft tacos instead of crunchy I ordered-they were just old, broken and soggy. The steak poblano quesadilla was hot and good until I took a bit and there was a hair, was hoping it was stringy cheese. Couldn't eat any of my meal. Drive through attendant was pleasant is the only good thing about the visit. Will not go back
SS
Shelby
Nov 29, 2025
1.0
Pulled up to an empty drive thru, and the greeting was "you can order, but it will be a 25 minute wait, at least." I advised I only wanted to order a drink. A second voice came on and said "sorry the person in front of you ordered 25 items, so you would be waiting for them first." Utterly confused at why they wouldn't have that person pull around and park like any other fast food restaurant including TacoBell typically does, and serve me, but I just said nvm and backed up and left. It is actually not that big of a deal that I didn't get a drink, but that was just a weird service experience.
What are the drive-thru hours at Taco Bell on Polaris Parkway?
The drive-thru at Taco Bell on Polaris Parkway is open from 9:00 AM to 5:00 PM Monday through Thursday, and Sunday, and until 5:30 PM on Friday and Saturday.
What types of food and beverages does Taco Bell Polaris Parkway offer?
Taco Bell Polaris Parkway offers tacos, burritos, specialties, combos, breakfast items, drinks and sweets, and sides, including popular brands like Mountain Dew and Cinnabon.
Does Taco Bell Polaris Parkway provide options for online ordering and delivery?
Yes, Taco Bell Polaris Parkway offers both online ordering and delivery services for customer convenience.
What payment options are accepted at Taco Bell Polaris Parkway?
Taco Bell Polaris Parkway accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is Taco Bell Polaris Parkway suitable for families and children?
Yes, the location welcomes families and children, with seating available and restrooms on site.
What are the operating hours of Taco Bell Polaris Parkway for dine-in and takeout?
Taco Bell Polaris Parkway is open daily from 9:00 AM to 5:00 PM Monday through Thursday and Sunday, with extended hours until 5:30 PM on Friday and Saturday.
Can I find Taco Bell at Polaris Towne Center near other dining options?
Yes, Taco Bell is located in Polaris Towne Center alongside other restaurants like Fogo de Chão Brazilian Steakhouse and Panera Bread, offering diverse dining choices nearby.
Are there other Mexican restaurants near Taco Bell Polaris Parkway for more dining variety?
Yes, nearby Mexican dining options include Chuy's and another Chuy's location, providing Tex-Mex and Mexican cuisine close to Taco Bell.
How can I combine a visit to Taco Bell Polaris Parkway with shopping in the area?
Taco Bell is conveniently located within Polaris Towne Center, a shopping center with various retail stores, so you can enjoy shopping before or after your meal.
Are there technology services near Taco Bell Polaris Parkway if I need electronic repairs or shopping?
Yes, nearby Best Buy and Geek Squad offer electronics and repair services close to Taco Bell on Polaris Parkway, useful if you want to combine errands with your visit.