Taco Bell

3.3
1540 reviews
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Business Details

1557 W Broad St, Columbus, OH
43222, United States
(614) 276-0334
https://locations.tacobell.com/oh/columbus/1557-w-broad-st.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1557 W Broad St in Columbus. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1557 W Broad St, Columbus, OH
43222, United States

Hours

Reviews

3.3
1,540 reviews
5 stars
487
4 stars
280
3 stars
278
2 stars
138
1 star
357

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Service Quality

Customer service experiences varied widely, with numerous complaints about rude staff and slow service, particularly in the drive-thru.

Food Quality

Several reviews mentioned food quality issues, including stale ingredients and poorly prepared items, contributing to negative dining experiences.

Cleanliness

Multiple customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted positive experiences with food quality.
  • DS
    Davinder Singh
    Nov 10, 2025
    1.0
    I wish I don’t give any star I never see Taco Bell like this before I go order the food and tell the lady may I use the restroom she say you have to order first then I can use when I do the order then the lady just loop around and don’t give me the bathroom key after 3 mins she give me a key but bathroom is so dirty no water no soap I wish they should close this location soon customer service is zero here
  • BE
    Brooke Elswick
    Oct 25, 2025
    1.0
    Unfortunately, this is the closest Taco Bell to me. The orders are almost always wrong, if they aren't, they taste like crap. The tortilla's always taste stale, meat tastes old, etc. *sometimes* the service is okay, but most of the time that's terrible too. Oh! And don't try to ask for 'light sauce' on your quesadilla, because it will come back with more sauce than cheese.
  • NS
    Najam Us saqib
    Oct 23, 2025
    1.0
    They’re rude lazy take to long make you wait for order and never give the drink, i deliver food and I remind them the drink they charge customers the drink but don’t pay attention when they prepare the order
  • CD
    Chaiz Devirgilio
    Oct 20, 2025
    1.0
    Worst Taco Bell in Columbus. Staff is terrible, nothing but attitude. They apparently never have soda anymore??? Like how are you out of soda every single day.... Never coming here again. This place should be shut down.
  • AO
    Alberta Olinger
    Oct 20, 2025
    5.0
    The only thing bad about Taco Bell is it's getting a little too expensive.The workers are great.The food is great but it's getting where I can't afford it.But I almost everywhere.Is so there you go great food just a tad bit expensive
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Frequently Asked Questions About Taco Bell

What are the general operating hours for the Taco Bell at 1557 W Broad St, Columbus, OH?

This Taco Bell location is open daily from 9:00 AM. On Monday to Wednesday, it closes at 5:00 PM, and from Thursday to Sunday, it closes at 5:30 PM.

Does this Taco Bell have drive-through service, and what are its hours?

Yes, this Taco Bell offers drive-through service daily from 9:00 AM to 5:00 PM Monday through Wednesday, and until 5:30 PM Thursday through Sunday.